Forrester Digital Transformation

NOVEMBER 7, 2022

Functionality in retail and corporate banking is not highly differentiating anymore. In the future, only those that can support partner solutions in their ecosystem seamlessly can fully cope with banking industry's expanding requirements.

Banking 130

Banking Software Retail Service 130

Forrester Digital Transformation

NOVEMBER 2, 2021

To compete and survive in an increasingly unpredictable, post-pandemic world, banks will invest heavily in technology, talent, and sustainability in the coming year.

Banking 244

Banking Service 244

Everest Group

FEBRUARY 2, 2023

Blockchain technology promises to transform banking, financial services, and FinTechs by enhancing the digital customer experience while lowering costs and reducing data risks in a secure environment. Service providers investing in blockchain capabilities will win in the long run. What is blockchain?

Banking 98

Banking Service Right-Sizing Automation 98

31 West

JANUARY 12, 2023

With some embracing the idea of outsourced IT help desk Services to third parties, it comes as no surprise that the banking and finance sector embrace the digital transformation. Although numerous industries have struggled to adapt to this digital revolution, banks and financial institutions have significantly invested in it.

Banking 130

Banking Finance Automation Human Resources 130

Everest Group

AUGUST 30, 2024

The panel will discuss current applications of AI in the banking and financial services industry, showcasing how these technologies are not just futuristic concepts but present-day tools driving operational efficiency and customer satisfaction.

Banking 52

Banking Service Government Insurance 52

Groove Technology

DECEMBER 16, 2021

Our customer is an international bank with the headquarters in Australia. The bank already had their app for online banking services. The bank asked Groove Technology to redesign and optimize it. They have their branch offices in over 50 countries in the world.

Banking 130

Banking Finance Management Design 130

Everest Group

MARCH 11, 2024

Cloud service providers are vital partners in helping Banking and Financial Services (BFS) institutions build robust systems for cloud migration and exit strategies to maneuver complex regulatory and operational environments. These approaches promise to ignite technological innovation.

Banking 59

Banking Service Regulations Flexibility 59

Everest Group

JULY 17, 2023

Banking Operations – Services PEAK Matrix® Assessment The banking operations market has become relatively consolidated at the top, with the leading participants capturing a larger share of the market. Additionally, specialists have entered specific banking segments.

Banking 52

Banking Service Advisory Finance 52

Perficient Digital Transformation

JANUARY 25, 2023

2023 has commenced, and rates are climbing, inflation is bubbling, and banking customers are continuing to demand hyper-personalized products and experiences from their institutions. Here are five banking trends we’re forecasting for the new year. Contact one of our financial services experts today.

Banking 111

Banking Sales Insurance Design 111

Everest Group

OCTOBER 4, 2024

What does it mean for the banking and financial services industry? Agentic AI is a transformative force driving exponential growth for banks by revolutionizing customer engagement, decision-making, and operational efficiency.

Banking 52

Banking Out-Tasking Service Automation 52

Redial

JULY 13, 2023

Is no news that the banking and finance industry ae facing some constant needs to adapt and continue to offer modern solutions. Staying ahead of the curve is crucial for banks and financial institutions to remain competitive, as clients, rightfully so, don’t forgive bad experiences, especially in terms of their money.

Banking 100

Banking Cybersecurity Advisory Nearshoring 100

Forrester Digital Transformation

NOVEMBER 15, 2022

Forrester has been tracking emerging capabilities, products, services, and features that customers will expect and demand on banks’ apps in the next three years. Here are three mobile banking features from the second of two reports we’ve recently released: Carbon footprint tools and green financial products.

Banking 130

Banking Service 130

McKinsey and Company

DECEMBER 20, 2022

Banking is radically transforming. Many banks can thrive by fundamentally changing the way that financial services are embedded into daily life.

Banking 126

Banking Service 126

McKinsey and Company

OCTOBER 18, 2022

The current model of universal retail banking is unsustainable over the long term. To thrive, banks need to reinvent themselves, focusing on businesses where they can achieve and extend market leadership in the new digital world.

Banking 105

Banking Retail Marketing Service 105

Forrester Digital Transformation

OCTOBER 15, 2021

Forrester surveyed customers of the 38 of the largest and most important banking brands in France, Germany, Italy, Spain, and the UK about the quality of their experiences as a part of our European Banking Customer Experience Index, 2021.

Banking 130

Banking Customer Service Service 130

The Global Small Business Blog

FEBRUARY 26, 2024

©iStock/FeelPic What's affecting me, my clients, my colleagues and other global small business owners: Global small businesses need financial services , not charity. Today’s small businesses face extraordinary multi-layered challenges on local, state, national and global levels. Here's why.

Service 245

Service Retail Banking 245

McKinsey and Company

OCTOBER 13, 2022

With central banks increasingly exploring central bank digital currencies (CBDCs), now is the time for commercial banks to establish their role in a fast-changing landscape.

Banking 106

Banking Service 106

Forrester Digital Transformation

MARCH 27, 2023

Read on for a look at Forrester’s evaluation of the 13 most significant open banking intermediaries: The Forrester Wave™: Open Banking Intermediaries, Q1 2023.

Banking 130

Banking Information Technology Management Service 130

Perficient Digital Transformation

MARCH 30, 2023

Recently, I attended the 2023 Bank Automation Summit , where one of the significant topics of discussion was how banks navigate their transition to the cloud. Given their unique vulnerabilities, what do financial services institutions need to consider when migrating to the cloud?

Banking 115

Banking Automation Regulations Sourcing 115

Forrester Digital Transformation

NOVEMBER 28, 2022

Forrester’s European Open Banking Forecast predicts a doubling of the adoption of open banking across countries, and use cases, from 2022 to 2027.

Banking 130

Banking Service Innovation Management Service 130

McKinsey and Company

APRIL 27, 2023

Mambu co-founder Eugene Danilkis talks about how banks can approach core technology transformation and keep up with the fast pace of change, then offers his take on the future of human interaction.

Banking 125

Banking Service 125

McKinsey and Company

JULY 26, 2022

Banks today urgently need a new core platform, but building one is time-consuming, expensive, and uncertain. It may help to think strategically and pursue a two-track process.

Banking 124

Banking Service 124

IBM Business Partners

JUNE 12, 2023

As public cloud technology and hybrid multicloud architectures are being adopted in financial institutions at an increasing rate, we’re observing that their counterparts in the public sector— central banks—are a long way behind, due at least in part to a profoundly risk-averse approach.

Banking 85

Banking Cybersecurity Collaborations Service 85

Forrester Digital Transformation

MAY 8, 2023

Earning and defending customers’ trust, considering the current volatility in financial markets, the infamous downfall of Credit Suisse, the collapse of First Republic Bank, and the ongoing banking scandal in China, requires a special commitment, not lip service. They also expect genuine […]

Banking 130

Banking Service Insurance Marketing 130

Perficient Digital Transformation

APRIL 8, 2024

A top-leading bank, grappling with business and regulatory challenges, faced scrutiny after failing the Federal Reserve’s annual stress test. To bolster its capabilities and ensure compliance, the bank sought assistance from Perficient in delivering exceptional project and program management services to tackle their significant hurdles.

Banking 52

Banking Management Risk Management Risk Management 52

IBM Services

FEBRUARY 1, 2024

More prominently, central bank digital currencies (CBDCs) have come to offer digital forms of central bank money, while tokenized deposits tokenize the lifecycle of commercial bank money in both the retail and wholesale context. What are central bank digital currencies? Payment transaction privacy is also important.

Banking 97

Banking Retail Regulations Research 97

Forrester Digital Transformation

SEPTEMBER 28, 2021

Banks and other financial services firms always ask: “What are the others doing?” Source: Financial Services Firms Have Solid […].

Service 246

Service Banking Sourcing Information Technology 246

McKinsey and Company

OCTOBER 10, 2021

As clients demand solutions to enhance their corporate treasury activities, banks are increasingly partnering with fintechs and software players.

Banking 96

Banking Service Software 96

Automation Anywhere

JULY 13, 2022

The company advises business leaders on strategy, marketing, organization, operations, IT, and M&A across industries, including financial services. As more fintechs enter the market and consumer preferences shift, traditional retail banks face significant challenges in attracting and holding customers while remaining profitable.

Banking 96

Banking Retail Automation Robotics Process Automation 96

McKinsey and Company

DECEMBER 6, 2022

African banks can increase their productivity to enhance competitiveness, build resilience, and deliver new value to customers—even in the face of a tightening global business environment.

Banking 103

Banking Service 103

Everest Group

MARCH 16, 2023

With the recent banking implosion, the global financial services industry , technology companies, and service providers will be hit in different ways. Let’s explore the reverberations of these concerning banking trends. These banks will need to assess their portfolios and provide assurance to their customers.

Banking 52

Banking Service Right-Sizing Risk Management 52

IBM Business Partners

JULY 31, 2023

The world’s biggest modernization challenges are concentrated in the banking industry. Before the internet and cloud computing , and before smartphones and mobile apps, banks were shuttling payments through massive electronic settlement gateways and operating mainframes as systems of record.

Banking 50

Banking Service Analytics Risk Management 50

Everest Group

JUNE 20, 2024

For years, core banking systems have been the backbone of financial institutions. Nimble FinTech startups with cloud-based solutions are challenging traditional banks. In this dynamic environment, core banking systems are under more scrutiny than ever before. But the landscape is shifting, and customers have high expectations.

Banking 64

Banking Collaborations Sourcing Retail 64

Forrester Digital Transformation

NOVEMBER 1, 2022

Inflation, rising interest rates, and the war in Ukraine are creating a challenging landscape for the banking sector, yet wise firms will invest with the long term in mind.

Banking 130

Banking Service 130

TTEC

JULY 13, 2021

With shifts in attitudes towards the issue of data ownership illustrated by regulations such as GDPR and concepts such as the open data movement, our guest Huw Davies, Co-founder & Chief Commercial Officer at Ozone API provides his views of financial service platforms implemented through a Banking as a Service-concept.

Banking 52

Banking Service Retail Regulations 52

Everest Group

NOVEMBER 10, 2023

Webinar Realize your Embedded Finance and Lifestyle Banking strategy November 16, 2023 8:00 AM PT | 11 AM ET Join Everest Group Practice Director Kriti Seth in this upcoming webinar to discover how innovative platforms empower financial institutions to navigate the evolving banking regulatory landscape and revolutionize customer experiences.

Banking 64

Banking Finance Insurance Regulations 64

Perficient Digital Transformation

MAY 30, 2024

Our banking risk and regulatory experts are excited to attend the upcoming XLoD Global event in New York on June 11th. Many banking firms that are operating with multiple legacy systems are curious about implementing new AI technologies. .” What is XLoD Global? The landscape has evolved, and organizations must maintain pace.

Banking 52

Banking Risk Management Risk Management Regulations 52