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Overcoming The Great Resignation with Co-Sourcing

Premier BPO

The alternate then, is offshore outsourcing or co-sourcing , as discussed furthermore in the article. Co-Sourcing is defined as a type of outsourcing in which an externally hired company acts as a part of your in-house operation while promoting shared risk and reward values.

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Premier BPO’s Training Excellence Boosts Customer Experience

Premier BPO

1 Premier BPO’s relentless pursuit of empowering teams through need-based training programs and its subsequent positive impact on the customer experience and client satisfaction are the measurable results of the training initiatives. Premier BPO is committed to inculcating a culture of learning and development within its employees.

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Paving the Path to Data-Driven Success: Essential Steps for Transformation

Premier BPO

As explored in our previous blog from the data-driven success series Unlocking Success: The Importance of Being a Data-Driven Organization , the journey toward harnessing the dataset’s full potential begins with understanding its critical role in driving business success. Premier BPO goes beyond just managing your databases.

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Guide to Finding the Perfect Partner for First-Time Outsourcers

Premier BPO

To transform its operations and customer experience, the client partnered with Premier BPO, a leading provider of tailored knowledge process solutions across diverse industries. The client researched many different BPOs before deciding to partner with Premier BPO. Premier BPO’s leadership is responsive and easy to work with.

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Borderless Outsourcing: Accelerating Digital Transformation

Premier BPO

The Case for Premier BPO Premier BPO, for over two decades, ensured that our clients benefit from our award-winning approach , delivering customized digital transformation solutions across various services, from contact centers and back-office services to IT and digital marketing. Co-create the future with PremierTech Solutions.

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The Differential Cost – Co-Sourcing vs. Internal Hiring

Premier BPO

Choosing between hiring yourself, a recruiting firm, outsourcing or co-sourcing. Learn more at our Blog: How to Hire in 2022 The recurring costs of hiring yourself are more than what it takes to hire a candidate in the first place. Premier BPO’s Differential Cost for Co-sourcing.

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AI-Powered Customer Service: Friend or Foe? Why Digital CX is Failing (and How to Fix It)

Premier BPO

Premier BPO’s analysis of Forrester’s 2024 US CX Index has garnered valuable insights that executives can leverage to transform their brand’s CX and tread the path to sustainable growth. We differentiate ourselves through the PremierSync framework , which offers co-sourcing solutions tailored to your specific challenges.