Everest Group

AUGUST 5, 2024

This blog is the first in a series that will highlight tech providers and how integrated tech solutions can empower enterprises to meet CX challenges and seamlessly connect various tools for improved productivity and data flow. We plan to cover some of them in our series of blogs, starting with Salesforce, which is in the spotlight today.

Sales 162

Sales Analytics Collaborations Marketing 162

Everest Group

FEBRUARY 2, 2023

Read on to discover the future of blockchain in this blog. Smart contracts are self-executing agreements between parties that use blockchains as their source code. Service providers investing in blockchain capabilities will win in the long run.

Banking 246

Banking Service Right-Sizing Automation 246

Everest Group

OCTOBER 26, 2023

Read on for insights from our analyst team, who attended and presented at these pivotal gatherings that fostered collaboration and dialogue with the international community to advance sustainability efforts. Together, we are embarking on a collaborative mission to enhance lives through impact sourcing.

Impact Sourcing 162

Impact Sourcing Sourcing Government Research 162

Everest Group

SEPTEMBER 25, 2024

The key is a harmonious blend of technology, human interaction, and personalized messaging – as our analysts have mapped out within this blog. These include integrating data from various sources (internal, third-party, and real-world evidence), ensuring interoperability between legacy systems, and navigating regulatory complexities.

Healthcare 162

Healthcare Sales Flexibility Management 162

Everest Group

JUNE 20, 2024

These collaborations highlight the growing understanding that modernization is key to staying competitive and meeting evolving customer demands. The road ahead: A collaborative future The future of core banking is a collaborative one.

Banking 162

Banking Collaborations Sourcing Insurance 162

Everest Group

SEPTEMBER 12, 2024

Critical contractual aspects for gen AI sourcing Ensuring robust contractual clauses in service agreements is paramount for the success of any partnership involving gen AI solutions. Contracts must explicitly define the sources of data—whether they are server logs, IT service management (ITSM) ticket dumps, or other proprietary datasets.

BPO 130

BPO Sourcing Business Process Outsourcing Outsourcing 130

Everest Group

DECEMBER 5, 2023

In this blog, we will delve into the pressing talent-related issues faced by sustainability service providers and explore the innovative ways they are addressing these deficiencies through avenues like strategic hiring, acqui-hiring, and upskilling. These courses can be aimed at executive leadership, normal workforce, or both.

Service 162

Service Co-Sourcing Impact Sourcing Collaborations 162

Everest Group

NOVEMBER 17, 2023

Experience level agreements can foster service provider innovation and collaboration if structured with rewards for risks. Delve into the ramifications of this change and the potential dangers it poses to enterprises in this blog. Everest group research with 50 digital workplace providers Source: Everest Group (2023)

Co-Sourcing 147

Co-Sourcing Collaborations Outsourcing Sourcing 147

Sourcing Captain

AUGUST 15, 2023

When it comes to sourcing products from China, it’s important to understand the two types of China sourcing agents available in the market. Individual China Sourcing Agent VS China Sourcing Companies The first type of China sourcing agent is the individual sourcing agent.

Sourcing 130

Sourcing Supply Chain Management Manufacturing Collaborations 130

Sourcing Captain

AUGUST 15, 2023

When it comes to finding the best China sourcing agent, it’s crucial to establish a strong connection that ensures a seamless partnership. With the right sourcing agent by your side, you can unlock incredible opportunities and access high-quality products from China.

Sourcing 130

Sourcing Research Manufacturing Collaborations 130

Everest Group

AUGUST 5, 2024

This blog is the first in a series that will highlight tech providers and how integrated tech solutions can empower enterprises to meet CX challenges and seamlessly connect various tools for improved productivity and data flow. We plan to cover some of them in our series of blogs, starting with Salesforce, which is in the spotlight today.

Sales 130

Sales Analytics Collaborations Marketing 130

Everest Group

MAY 9, 2024

Delve into this blog to explore the advantages and potential hurdles of adopting a strategic business outcome in CXM. Building trust is central to this collaboration. The revolutionary integration of digital CX solutions is significantly transforming customer experience service delivery.

Service 147

Service Collaborations Outsourcing Services Contracting 147

Everest Group

MAY 21, 2024

In this blog, we delve into the impact of the Permanent Establishment (PE) tax within the realm of GBS. Article 7 of the UN Model empowers the source state, like India, for instance, to levy taxes on profits linked to a PE within its borders.

Global Business Services 162

Global Business Services Service Regulations Pharmaceuticals 162

Everest Group

AUGUST 31, 2023

Discover the five customer priority areas where service providers can make a difference in this blog. SAP expects the mid-market to be a large contributor to meet its revised growth forecast of 8.3% To help the software company achieve its growth targets, partnerships will be crucial. over the next three years.

Marketing 147

Marketing Service Sourcing Flexibility 147

Everest Group

SEPTEMBER 13, 2022

This emerging model holds the potential to enhance team collaboration, accelerate learning, and spark creativity. Learn the latest metaverse trends to watch in this blog. Employees with 3D avatars of themselves will inhabit virtual office spaces to meet and collaborate with their teams remotely without feeling distant.

Collaborations 130

Collaborations Operational Costs Flexibility Jobbing 130

Everest Group

MARCH 21, 2022

Impact sourcing is a business imperative that will not only help companies reach new talent pools but also offer opportunities to marginalized communities and populations, especially women. Empowering women through impact sourcing. How impact sourcing aligns with the United Nations (UN) Sustainable Development Goals (SDGs).

Impact Sourcing 130

Impact Sourcing Sourcing Sales Jobbing 130

Everest Group

JANUARY 11, 2022

Design has seized the spotlight in the software development lifecycle, making this an exciting time for enterprises to choose modern tools that spark cross-functional collaboration and creativity to create human-centric products. But what capabilities should you look for in selecting from these new offerings?

Design 130

Design Collaborations Analytics Software 130

Everest Group

JULY 3, 2024

To overcome these challenges and transform their supply chains into agile, resilient networks, organizations must seek integrated, holistic solutions that foster collaboration and seamless operation across all functions and stakeholders.

Supply Chain Management 162

Supply Chain Management Inventory Management Sales Order Management 162

Everest Group

DECEMBER 26, 2024

Our deep expertise and tenacious research focused on software, technology, business processes, and engineering through the lenses of talent, sustainability, and sourcing delivers precise and action-oriented guidance. For more information, visit www.everestgrp.com.

Global Sourcing Advisory 100

Global Sourcing Advisory Service Advisory Research 100

The Global Small Business Blog

APRIL 2, 2024

Abena is the founder of Hanahana Beauty, an ethically-conscious, Black-owned skincare brand recognized for its commitment to sustainability, ethical sourcing, and empowering women. Beyond products, Hanahana fosters a vibrant community through wellness activations, education, and brand collaborations.

Collaborations 272

Collaborations Sourcing 272

Everest Group

APRIL 7, 2022

With the talent shortage across all industries, companies are taking innovative approaches to talent sourcing and acquisition. Traditional talent sourcing strategies The commonly used practices for proactively locating the best potential hires for open or future positions are no longer enough with the great need and talent shortage.

Sourcing 130

Sourcing Co-Sourcing Flexibility Jobbing 130

Everest Group

AUGUST 25, 2023

Integrating Generative Artificial Intelligence (GAI) into Source-to-Pay (S2P) processes can reshape procurement operations. By seamlessly integrating advanced algorithms and machine learning, GAI has the power to transform Source-to-Pay (S2P) processes, taking procurement to unprecedented heights of efficiency, accuracy, and innovation.

Analytics 130

Analytics Sourcing Out-Tasking Efficiency 130

Everest Group

JANUARY 12, 2024

Collaboration is key in this evolving arena. Project Genesis, a collaboration between the Bank for International Settlements (BIS) and the Hong Kong Monetary Authority (HKMA), developed a prototype platform to tokenize retail green bonds and track their environmental impact.

Banking 162

Banking Insurance Retail Collaborations 162

Everest Group

JANUARY 16, 2024

The summit aims to catalyze actionable solutions that transcend borders and industries, placing businesses at the forefront of global collaboration. The technology sector, with its expertise in cybersecurity and collaborative technologies, has a unique role to play.

Cybersecurity 162

Cybersecurity Impact Sourcing Jobbing Collaborations 162

Everest Group

JULY 26, 2024

This collaboration helps safeguard against disruptions, ensuring continuous operations Frequent data back-ups and recovery services: Ensure service providers offer automated, regular data backups and quick recovery solutions. To learn more about the 5R framework or for questions, reach out to Arjun Chauhan or Kumar Avijit.

Cybersecurity 147

Cybersecurity Banking Supply Chain Management Collaborations 147

Everest Group

APRIL 26, 2024

Firms continuously train their benches on emerging and in-demand technologies while optimizing talent-sourcing strategies to improve project readiness, particularly in the entry-level talent pool. Recent excessive hiring by technology firms has resulted in large benches with lower-quality talent unprepared to be deployed in client projects.

Jobbing 162

Jobbing Sourcing Design Service 162

Everest Group

MARCH 19, 2024

In this first blog of our two-part series, we delve into quantum computer types, opportunities for businesses and IT service providers, and their impact on modern cryptographic algorithms. Providers can collaborate with enterprises on R&D initiatives and develop custom algorithms and applications tailored to their business needs.

Supply Chain Management 147

Supply Chain Management Research Collaborations Reduced Costs 147

Premier BPO

MARCH 6, 2025

However, automation alone isnt enoughbusinesses need AI that works collaboratively with human expertise. Both companies aim to deliver hyper-personalized customer experiences by leveraging rich data sources. Salesforces Agentforce and ServiceNows AI Agent Orchestrator promise to automate workflows and improve decision-making.

Sales 130

Sales Automation Out-Tasking Customer Service 130

Everest Group

NOVEMBER 17, 2022

In this blog, we share some of our key takeaways from the event organized by the Cellular Operators Association of India (COAI) and India’s Department of Telecommunications (DoT). 1-4 in Pragati Maidan in New Delhi.

Retail 130

Retail Collaborations Software Manufacturing 130

Everest Group

JUNE 16, 2023

As life sciences enterprises look to unlock GAI’s true value, its various stakeholders have exciting opportunities to collaborate and form next-generation partnerships to successfully drive GAI implementation. Keep an eye out for our LinkedIn Live, The Possibilities for Generative AI in Sourcing.

Pharmaceuticals 130

Pharmaceuticals Co-Sourcing Regulations Sales 130

Everest Group

APRIL 12, 2022

Impact on service providers During the pandemic, the Information Technology Sourcing (ITS) industry observed a dramatic 3% fall in overall growth, and the Business Process Sourcing (BPS) industry growth lagged. Yet, Rupay’s technology operations are partially sourced by an American technology provider.

Supply Chain Management 130

Supply Chain Management Management Banking Outsourcing 130

Everest Group

APRIL 12, 2022

During the pandemic, the Information Technology Sourcing (ITS) industry observed a dramatic 3% fall in overall growth, and the Business Process Sourcing (BPS) industry growth lagged. Yet, Rupay’s technology operations are partially sourced by an American technology provider. Impact on service providers .

Supply Chain Management 130

Supply Chain Management Management Banking Outsourcing 130

Everest Group

JANUARY 17, 2023

In this blog, we’ll focus on the application development capabilities. Inputs from these sources were used in conjunction with our existing low-code research and ongoing conversations with ecosystem players to inform the final review across the below assessment dimensions. Collaborative development. Source: Everest Group.

Research 130

Research Collaborations Sourcing Design 130

Everest Group

DECEMBER 7, 2021

Discover in this blog the five priorities that can help product vendors take the lead in the DCT ecosystem. With DCT adoption growing significantly, sponsors have varied sourcing criteria based on their priorities. Sourcing criteria for selecting DCT vendors. Decentralized clinical trials rose to popularity during the pandemic.

Sourcing 130

Sourcing Research Design Marketing 130

Everest Group

JUNE 28, 2023

In this blog, we’ll explore how DIT can help the BFSI industry tackle pressing issues. Desktop Infrastructure Transformation (DIT) has emerged as an attractive solution to combat these market disruptions because of its ability to optimize costs, empower users, and enhance IT efficiency. Contact us directly to discuss this topic further.

Banking 130

Banking Cybersecurity Insurance Analytics 130

Everest Group

FEBRUARY 27, 2024

Learn insights from our latest survey on enterprise readiness for gen AI adoption and how collaborating with providers can help overcome the major obstacles. By strategically partnering with third-party providers, enterprises can fully harness the potential of gen AI in customer experience management.

Management 162

Management Out-Tasking Outsourcing Efficiency 162

Everest Group

MAY 11, 2023

As we covered in our last blog, healthcare payers , particularly commercially-focused enterprises, have to brace for the impending economic downturn. Healthcare providers that have partially outsourced operations can consider expanding sourcing partnerships to other segments after a comprehensive assessment.

Healthcare 130

Healthcare Analytics Outsourcing Insurance 130