Premier BPO

SEPTEMBER 10, 2024

As explored in our previous blog from the data-driven success series Unlocking Success: The Importance of Being a Data-Driven Organization , the journey toward harnessing the dataset’s full potential begins with understanding its critical role in driving business success. This affects their productivity substantially.

BPO 244

BPO Co-Sourcing Government Efficiency 244

Everest Group

DECEMBER 7, 2023

Note, this blog is part of Everest Group’s continued coverage of COP28. Navigating COP28: Insights On The Evolving Landscape Of Sustainability | Blog – Everest Group (everestgrp.com) COP28 marks a crucial moment for discussions on moving from fossil fuels to renewables.

Regulations 173

Regulations Efficiency Sourcing Marketing 173

Groove Technology

JANUARY 8, 2025

With competitive costs, an abundant talent pool, and robust government support policies, Vietnam continues to draw substantial interest from global companies. Concurrently, the quality of Vietnam's workforce aligns with international standards, significantly enhancing the efficiency of long-term software projects.

Software 130

Software Labor Costs Human Resources Government 130

Premier BPO

OCTOBER 1, 2024

A well-structured database management system helps one make sense of this data: it filters out the noise and extracts what is essential by ensuring that data is stored, accessed, and used efficiently. Investment in a tech-enabled partnership ensures efficient data retrieval and maintains data security to support innovation and compliance.

Management 240

Management BPO Co-Sourcing Government 240

V-Soft Consulting

SEPTEMBER 12, 2023

However, the quality and integrity of healthcare data must be good to ensure it can be used efficiently. This is where data governance steps in. In this blog, we'll explore the pivotal role data governance plays in ensuring data quality in healthcare.

Government 111

Government Healthcare Research Efficiency 111

Everest Group

NOVEMBER 30, 2023

In this blog, we bring you insights from Everest Group’s sustainability analysts on their hopes and expectations for this crucial global event. This US$50 billion+ market also has a profound impact on sustainability beyond operational efficiency.

Supply Chain Management 162

Supply Chain Management Finance Research Government 162

Everest Group

MAY 9, 2024

As both core technology and guardrail mechanisms improve, multi-vendor point solutions with incremental benefits may become unnecessary due to agentic AI’s efficiency. In the near future, Agentic AI will likely augment existing automation tools, not replace them.

Robotics Process Automation 162

Robotics Process Automation Automation Government Software 162

Everest Group

FEBRUARY 6, 2024

Cultural changes needed for gen AI adoption Governance, security, and compliance For gen AI consulting providers, navigating governance, security, and compliance is a multi-faceted challenge in a domain where innovation often outstrips regulation. Consulting firms should help clients evaluate the ROI of gen AI initiatives.

Government 173

Government Out-Tasking Software Automation 173

Everest Group

JULY 26, 2024

This blog explores how GBS organizations should move beyond their comfort zones when it comes to managing hybrid models, finding a balance for in-house and outsourced resources. However, in reality, GBS leaders’ biases—as opposed to data-driven decision criteria—have governed who does what, when, and how.

Management 147

Management Right-Sizing Global Business Services Government 147

Everest Group

DECEMBER 15, 2023

The combination of Artificial Intelligence (AI) and data and analytics (D&A) can deliver superior, efficient, and personalized customer experience (CX). Learn more about how AI and D&A can work together to deliver exceptional CX in this blog. Reach out to us to discuss AI and D&A in customer experience further.

Analytics 162

Analytics Out-Tasking Cybersecurity Automation 162

Everest Group

JULY 23, 2024

This blog explores how effective third-party risk management (TPRM) is crucial for identifying, analyzing, and controlling these risks, ensuring protection against potential breaches and vulnerabilities. While outsourcing to third parties can help organizations enhance operations efficiently, it also introduces the risk of security breaches.

Risk Management 147

Risk Management Risk Management Management Right-Sizing 147

Everest Group

APRIL 3, 2024

Explore the various costs and advantages associated with this technology in this blog, or get in touch to find out more. Implementing gen AI can improve the velocity of change, increasing the overall efficiency of existing tasks. Non-compliance with these regulations may lead to fines and legal consequences.

Regulations 173

Regulations Out-Tasking Insurance Cybersecurity 173

Everest Group

SEPTEMBER 14, 2023

Uncover the risks and learn recommendations to address them in this blog. In the last decade, cloud has risen to immense importance across all geographies and verticals, offering enterprises numerous benefits such as scalability, agility, and cost efficiency.

Government 162

Government Finance Risk Management Risk Management 162

Everest Group

JULY 17, 2024

Sustainability in insurance transcends traditional practices, weaving Environmental, Social, and Governance (ESG) elements into the core of day-to-day operations, thereby safeguarding the future of stakeholders and the planet. While accurately forecasting the future remains a challenge, identifying catalysts for market changes is possible.

Insurance 173

Insurance Risk Management Risk Management Regulations 173

Everest Group

AUGUST 13, 2024

then brought dynamic, user-generated content, spurred by blogging platforms, smartphones, and social media. However, like everything else, content is governed by the laws of supply and demand. Many organizations face difficulties in setting up efficient archiving systems, leading to lost or inaccessible content.

Out-Tasking 147

Out-Tasking Management Marketing Government 147

Everest Group

SEPTEMBER 26, 2024

These disruptions can cause service outages, leading to customer dissatisfaction and potential churn Intercarrier settlement issues: The intricate nature of intercarrier settlements and navigating a complex regulatory landscape that governs intercarrier settlements, requires precise data management and reconciliation processes.

Automation 130

Automation Government Administrative Service 130

Everest Group

MAY 21, 2024

In this blog, we delve into the impact of the Permanent Establishment (PE) tax within the realm of GBS. In India, the concept of PE is governed by both domestic laws and Double Taxation Avoidance Agreements (DTAA) with various countries.

Global Business Services 162

Global Business Services Service Regulations Pharmaceuticals 162

Everest Group

AUGUST 14, 2024

Current macroeconomic conditions, an evolving regulatory landscape, advancements in technology, and a focus on diversification and Environmental, Social and Governance (ESG) are some of the major factors influencing the private equity industry. As well as this, the strategic integration of technology and expert advisory will be critical.

Collaborations 162

Collaborations Advisory Regulations Marketing 162

IBM Services

SEPTEMBER 20, 2023

When implemented in a responsible way—where the technology is fully governed, privacy is protected and decision making is transparent and explainable—AI has the power to usher in a new era of government services. Agency for International Development’s Global Health Supply Chain Program.

Government 106

Government Cybersecurity Automation Efficiency 106

Everest Group

AUGUST 31, 2023

The healthcare sector is increasingly interested in harnessing generative AI capabilities to drive operational and cost efficiencies. Discover the latest developments, challenges, and outlook for generative AI in healthcare in this blog. Moving forward, what will BigTechs focus on?

Healthcare 147

Healthcare Administrative Right-Sizing Government 147

Everest Group

SEPTEMBER 12, 2024

If you found this blog interesting, you can read our Meeting The ROI Bar: Client’s Expectations For Generative AI In IT Outsourcing Deals | Blog – Everest Group (everestgrp.com) blog, which delves deeper into the topic of gen AI.

BPO 130

BPO Business Process Outsourcing Sourcing Outsourcing 130

Everest Group

AUGUST 9, 2024

Guidewire’s latest release, Kufri, showcases the company’s dedication to innovation, efficiency, and global reach in the insurance technology space. This release emphasizes process efficiency, accelerated time to market, and enhanced data analytics capabilities, all while expanding Guidewire’s reach beyond North America.

Insurance 162

Insurance Marketing Analytics Efficiency 162

Everest Group

MARCH 11, 2024

Discover actions the world’s leading banks are taking and their importance in today’s financial landscape in this blog. Similarly, JPMorgan Chase has invested in containerization to streamline its IT infrastructure, demonstrating the significant efficiency and flexibility benefits these technologies offer to the BFS industry.

Banking 147

Banking Service Regulations Flexibility 147

Everest Group

OCTOBER 31, 2022

Learn how having employees as innovation champions can benefit your company in this blog. . Having employees as IT innovation advocates can help your company attract talent and optimize efficiency. Because IT organizations often are viewed as cost centers, they are typically measured on efficiency and policy only.

Marketing 130

Marketing Efficiency Information Technology Government 130

Everest Group

NOVEMBER 23, 2023

Learn the key questions stakeholders should ask when evaluating their AWS cloud strategy in this blog. How can clear governance policies and guidelines for GAI usage on AWS be established? As AWS re:Invent 2023 rapidly nears, cautious optimism has replaced the blissful ignorance that once characterized enterprise cloud spending.

Government 147

Government Analytics Research Service 147

Everest Group

FEBRUARY 17, 2023

We tried our hands on ChatGPT and asked it to write a blog on itself, and the results amazed us. See the exhibit below for the blog that ChatGPT generated. Service providers need to collaborate with tech players like OpenAI and DeepMind to proactively shape the market and build capabilities for efficient application development.

Out-Tasking 130

Out-Tasking Government Design Software 130

Everest Group

JULY 3, 2024

Read on to discover how supply chain orchestration helps enable operational efficiency, resilience, and adaptability to thrive amid continuous changes and pressures. Effective supply chain management is no longer only about operational efficiencies, it is also about the ability to anticipate, adapt, and thrive amidst disruptions.

Supply Chain Management 162

Supply Chain Management Inventory Management Sales Order Management 162

Everest Group

DECEMBER 14, 2022

Environmental, social, and governance (ESG) is a major demand theme that represents a relatively untapped market by FinTechs. These actions will include firms selling/licensing their machine learning models, eliminating operational efficiencies through Web 3.0 FinTechs will tap into the sustainability opportunity.

Banking 182

Banking Insurance Finance Advisory 182

Everest Group

OCTOBER 11, 2022

A combination of government regulation and market forces has created a growing demand for open financial data to build an expanded provider ecosystem beyond banks and financial institutions to also include non-financial platforms, FinTechs, and payment facilitators. Read on for more on our latest open banking research. .

Banking 147

Banking Finance Research Accounting 147

Everest Group

MARCH 19, 2024

Adequate resources are crucial to ensure scalability, allowing Gen AI systems to manage increasing workloads efficiently. These can play a pivotal role in easing the efficient deployment, orchestration, and monitoring of AI models. Gen AI can generate content that is low in authenticity.

Government 147

Government Advisory Risk Management Risk Management 147

Everest Group

OCTOBER 31, 2022

Read this first part of our blog series to understand the shift that is underway. New security requirements, industry mandates, and changing customer needs require the contemporary life sciences supply chain to become more efficient, transforming the logistics network. For more on supply chain visibility, see our next blog.) .

Pharmaceuticals 130

Pharmaceuticals Strategic Sourcing Manufacturing Regulations 130

Everest Group

NOVEMBER 17, 2022

Beyond the technology benefits, 5G can be leveraged to solve efficiency and optimization challenges and enable future growth for enterprises. In this blog, we share some of our key takeaways from the event organized by the Cellular Operators Association of India (COAI) and India’s Department of Telecommunications (DoT).

Retail 130

Retail Software Collaborations Manufacturing 130

Everest Group

JULY 4, 2024

With increasing customer preferences for environmentally friendly products and evolving government regulations, retail and consumer packaged goods (RCPG) enterprises are being compelled to embrace sustainable practices. These systems enhance operational efficiency by automating data collection and reporting processes.

Retail 147

Retail Inventory Management Analytics Sourcing 147

Everest Group

JULY 7, 2023

By integrating Environmental, Social, and Governance considerations into their practices, insurers can mitigate risks and foster long-term value for customers, shareholders, and the planet. Embracing sustainability in the insurance industry is not just a choice, but a necessity for a resilient future.

Insurance 130

Insurance Government Analytics Risk Management 130

IBM Services

APRIL 11, 2024

The global AI governance landscape is complex and rapidly evolving. Key themes and concerns are emerging, however government agencies must get ahead of the game by evaluating their agency-specific priorities and processes. The term governance can be slippery.

Government 77

Government Regulations Accounting Cybersecurity 77

Everest Group

SEPTEMBER 25, 2024

This new, diverse leadership team is expected to drive growth and innovation at FNZ, with a focus on integrating technology to enhance client experiences and operational efficiency. Joining her are Roman Regelman, a former BNY executive, as group president, and Stephen Daffron as strategic advisor.

Banking 147

Banking Management Analytics Insurance 147

Everest Group

DECEMBER 11, 2023

Our Everest Group team is pleased to share their analysis of positive developments from the first two days of COP28, with a specific focus on the global technology and tech services industries, in this blog. With positive momentum building, the outlook in the collective journey toward a more sustainable future is looking brighter.

Regulations 162

Regulations Collaborations Accounting Analytics 162