Redial

OCTOBER 5, 2023

This blog will delve into the most recent challenges financial companies might encounter this year and beyond and explore potential alternatives to address these challenges. Challenges in 2023 and Beyond For Financial Companies Regulatory Compliance Financial regulations continue to evolve, becoming more complex and stringent.

Cybersecurity 130

Cybersecurity Banking Regulations Collaborations 130

Redial

MARCH 10, 2023

This blog post will discuss how BPO/call centers can help companies streamline their operations through outsourcing policy management. These professionals have the necessary skills and experience to manage policies efficiently, that will ensure compliance with industry standards and regulations. Thank you for reading.

Call Center 130

Call Center BPO Outsourcing Nearshoring 130

Redial

NOVEMBER 29, 2023

Here are six crucial elements for business and industry leaders to contemplate when venturing into offshore investment for contact services: Regulatory Compliance and Legal Frameworks Navigating the complex landscape of international regulations and legal frameworks is paramount in offshore investments.

Offshoring 130

Offshoring Banking Cybersecurity Regulations 130

Everest Group

DECEMBER 7, 2023

Note, this blog is part of Everest Group’s continued coverage of COP28. Navigating COP28: Insights On The Evolving Landscape Of Sustainability | Blog – Everest Group (everestgrp.com) COP28 marks a crucial moment for discussions on moving from fossil fuels to renewables.

Regulations 69

Regulations Efficiency Sourcing Marketing 69

Everest Group

FEBRUARY 2, 2023

Read on to discover the future of blockchain in this blog. The banking industry is redefining itself through emerging technology that is improving products, customer services, and operational efficiencies. In recent years, blockchain adoption has increased in banking and financial services and the emerging FinTech industry.

Banking 98

Banking Service Right-Sizing Automation 98

Redial

DECEMBER 9, 2022

Industry regulation. Finance, being one of the most regulated sectors, naturally, because of the very sensitive data and transactions it holds, raises a lot of standards and processes to secure safety and good practices. Whether video, blog or even a certificate! The opportunities? Conclusion. Delighted to meet you.

Nearshoring 130

Nearshoring Cybersecurity Regulations Finance 130

Everest Group

MAY 21, 2024

In this blog, we delve into the impact of the Permanent Establishment (PE) tax within the realm of GBS. Indian transfer pricing regulations mandate that such transactions be conducted at arm’s length prices to prevent profit shifting.

Global Business Services 64

Global Business Services Service Regulations Pharmaceuticals 64

Everest Group

JANUARY 22, 2024

In this blog, explore examples of early generative AI adoption and learn about the benefits and challenges of this game-changing technology. As contact centers shift their main focus from improving efficiency to creating impactful customer experience , generative AI is leading the charge in this new direction.

Management 64

Management Regulations Sales Banking 64

Paysquare

MAY 24, 2024

Payroll regulations must be followed strictly to avoid major legal repercussions. There may be legal repercussions if income tax regulations regarding employment records are broken. Maintaining accurate records can help you comply with employment rules and regulations while ensuring workers are paid fairly and on time.

Payroll 52

Payroll Efficiency Management Regulations 52

Everest Group

MARCH 11, 2024

Discover actions the world’s leading banks are taking and their importance in today’s financial landscape in this blog. Similarly, JPMorgan Chase has invested in containerization to streamline its IT infrastructure, demonstrating the significant efficiency and flexibility benefits these technologies offer to the BFS industry.

Banking 59

Banking Service Regulations Flexibility 59

Everest Group

NOVEMBER 21, 2024

Europe emphasizes regulatory compliance, sustainability , and operational efficiency, with investments in building the necessary digital infrastructure, cloud, and gen AI driven by data protection laws like General Data Protection Regulation (GDPR). Reach out to discuss this topic in depth.

Regulations 52

Regulations Engineering Service Sourcing 52

IBM Services

SEPTEMBER 26, 2023

Aircraft safety is a highly regulated process and an industry requirement, and every major part of an aircraft has a serial number that is tracked and assessed for airworthiness. Spatial computing enhances safety and simplifies compliance with industry regulations.

Regulations 100

Regulations Engineering Efficiency Design 100

Everest Group

MAY 21, 2024

Outsourcing is a growing trend in the insurance industry to transform the actuarial function by reducing costs, creating innovation, increasing efficiencies, and filling the talent demand. Explore the factors driving insurers to partner with specialized service providers and the advantages and obstacles of actuarial outsourcing.

Insurance 64

Insurance Outsourcing Flexibility Risk Management 64

inDinero

AUGUST 21, 2024

A Construction CFO is a financial expert specializing in the building sector’s nuances, combining traditional financial management skills with in-depth knowledge of construction processes, regulations, and industry-specific challenges. Regulatory Compliance : Ensuring adherence to financial regulations and industry standards.

Regulations 105

Regulations Finance Accounting Jobbing 105

Everest Group

FEBRUARY 6, 2024

Cultural changes needed for gen AI adoption Governance, security, and compliance For gen AI consulting providers, navigating governance, security, and compliance is a multi-faceted challenge in a domain where innovation often outstrips regulation. This can provide data-driven insights into the effectiveness of gen AI solutions.

Government 69

Government Out-Tasking Automation Software 69

Everest Group

JULY 23, 2024

This blog explores how effective third-party risk management (TPRM) is crucial for identifying, analyzing, and controlling these risks, ensuring protection against potential breaches and vulnerabilities. While outsourcing to third parties can help organizations enhance operations efficiently, it also introduces the risk of security breaches.

Risk Management 59

Risk Management Risk Management Management Right-Sizing 59

IBM Services

SEPTEMBER 18, 2023

This new regulation requires food companies that manufacture, process, pack, or hold foods on the Food Traceability List (FTL) implement traceability systems and new record keeping requirements. The goal of the regulation is to help prevent foodborne illness outbreaks by making it easier to track the movement of food from farm to fork.

Regulations 108

Regulations Manufacturing Efficiency Software 108

Everest Group

JULY 17, 2024

In the first half of 2023, there were over 1,715 adjustments to the US state insurance regulations, many of which address climate issues. According to a global survey, 25% of insurers identified “grasping ESG-related regulations and guidelines” as their primary challenge in advancing their ESG initiatives.

Insurance 69

Insurance Risk Management Risk Management Regulations 69

Redial

SEPTEMBER 6, 2023

This blog post will share the top five elements your company must consider before hiring a call center. Industry-specific knowledge also helps in maintaining compliance with industry regulations and standards. A powerful technology stack ensures that calls are handled efficiently, data is secured, and customer information is protected.

Call Center 100

Call Center Customer Support Flexibility Research 100

Everest Group

DECEMBER 11, 2023

Our Everest Group team is pleased to share their analysis of positive developments from the first two days of COP28, with a specific focus on the global technology and tech services industries, in this blog. Regan, Administrator of the EPA, announced groundbreaking regulations aimed at addressing leaks of greenhouse gases (GHGs) like methane.

Regulations 64

Regulations Collaborations Accounting Analytics 64

Everest Group

AUGUST 14, 2024

Regulatory compliance – With stricter regulations, the due diligence required before making investments has become more complex and thorough. Digital transformation is enabling PE firms to improve operational efficiency, enhance decision-making, and drive value creation.

Collaborations 64

Collaborations Advisory Regulations Government 64

IBM Services

NOVEMBER 14, 2023

With flexible consumption-based pricing, it provides on-demand access to z/OS systems, dramatically improving developer productivity by accelerating release cycles on secure, regulated hybrid cloud environments like IBM Cloud Framework for Financial Services (FS Cloud).

Service 99

Service Regulations Automation Banking 99

Everest Group

JULY 13, 2023

New regulations and standards, such as ISO 20022, are paving the way for faster and more efficient payments. The increasing prevalence of digital payments and the consumer demand for seamless instant transactions are driving the adoption of real-time payments systems.

Service 98

Service Banking Insurance Healthcare 98

Paysquare

JULY 26, 2023

Companies constantly seek ways to streamline operations and maximize efficiency in today’s highly competitive business landscape. In this blog, we will explore what accounting outsourcing is, why it is important, and its benefits. One such area where businesses prefer to simplify processes is accounting.

Accounting 95

Accounting Outsourcing Reduced Costs Regulations 95

Premier BPO

JULY 12, 2024

3 Unfortunately, the healthcare industry hasn’t been able to leverage the full potential of these AI-powered tools that have the potential to enhance customer experience, bring cost savings, boost efficiency, and bring accessibility to healthcare services. Transforming healthcare with AI: The impact on the workforce and organizations 4.

Healthcare 52

Healthcare Efficiency BPO Insurance 52

Everest Group

SEPTEMBER 12, 2024

Enterprises must navigate a maze of industry-specific regulations and regional laws that directly impact data procurement and model training. Enterprises need to actively monitor the origins of input data to ensure it has been legally procured.

BPO 52

BPO Sourcing Business Process Outsourcing Outsourcing 52

Hyland

JANUARY 9, 2023

This blog post explains how to radically simplify documentation work, reduce costs and eliminate errors by going digital using content services. Add to this the fact that even the most experienced firms often lack full knowledge of the various rules and regulations that may apply to any shipment. Import/export compliance is changing.

Service 98

Service Regulations Administrative Automation 98

IBM Services

DECEMBER 1, 2023

To align with key imperatives and transform their companies, insurers need to provide digital offerings to their customers, become more efficient, use data more intelligently, address cyber security concerns and have a resilient and stable offering. It is difficult, requires intensive labeling and takes months of effort.

Insurance 103

Insurance Automation Regulations Reduced Costs 103

Everest Group

SEPTEMBER 14, 2023

Uncover the risks and learn recommendations to address them in this blog. In the last decade, cloud has risen to immense importance across all geographies and verticals, offering enterprises numerous benefits such as scalability, agility, and cost efficiency.

Government 64

Government Finance Risk Management Risk Management 64

AS White Global

NOVEMBER 25, 2021

As part of our blog series on offshore healthcare and medical services, we take a look now on what are the most in-demand healthcare-related jobs that dedicated offshore teams can handle, and why it would be beneficial for healthcare and medical providers to outsource these roles. They can also act as a liaison to the medical staff.

Offshoring 98

Offshoring Healthcare Jobbing Data Entry 98

Perficient Digital Transformation

MAY 22, 2023

In this blog, we will explore the significance of assistive technology and digital accessibility and how they are transforming lives. Enhanced Productivity Assistive technology improves efficiency and productivity for individuals with disabilities. It helps to level the playing field and eliminate discrimination based on disability.

Out-Tasking 111

Out-Tasking Design Software Regulations 111

Offshore India Data Entry

JANUARY 3, 2024

Offshore BPO enables the outsourcing of data entry and document processing tasks to expert BPO company overseas, which powers efficient, cost-effective global growth. Enhanced Productivity – Specialized skills, expertise, and a focus on core competencies improve speed, accuracy, efficiency, and quality. in target geographies.

Offshoring 98

Offshoring BPO Data Entry Outsourcing 98

IBM Services

APRIL 10, 2023

A well-designed data architecture should support business intelligence and analysis, automation, and AI—all of which can help organizations to quickly seize market opportunities, build customer value, drive major efficiencies, and respond to risks such as supply chain disruptions.

Government 91

Government Regulations Design Finance 91

Everest Group

APRIL 10, 2024

These innovations streamline operations, reduce costs, and improve efficiency, ultimately enhancing profitability margins. While multiple drivers beyond labor shortages are pushing providers to outsource, a few factors stand out.

Management 59

Management Healthcare Robotics Process Automation Analytics 59

IBM Services

FEBRUARY 26, 2024

How can banks, credit unions, and financial advisors keep up with demanding regulations while battling restricted budgets and higher employee turnover? Regulatory compliance The financial space is highly regulated. Institutions must comply with regulations like Basel III, SOC 2, FACT, BSA/AML and CECL. How did it get there?

Service 97

Service Regulations Engineering Banking 97

Redial

FEBRUARY 24, 2023

In this blog, we’ll look at six key factors you should consider when evaluating, alongside your team, nearshore investment opportunities. This can help you save money and improve your operational efficiency. Thank you for reading this blog, if you want to learn more, visit our blog section. Ready to talk?

Nearshoring 100

Nearshoring Infrastructure Costs Labor Costs Call Center 100

IBM Services

FEBRUARY 1, 2024

That ceiling has been shattered by recent work done by IBM Research®, which delivers a high performing framework for CBDCs that combines privacy, regulation compliance and advanced resilience. Regulatory compliance and efficient dispute resolution capabilities require transparency, auditability, and non-repudiation.

Banking 97

Banking Retail Regulations Research 97