Everest Group

MAY 21, 2024

Advantages of outsourcing in actuarial transformation The advantages of outsourcing in actuarial transformation extend beyond fiscal efficiency to encompass resource flexibility, access to specialized knowledge, and freeing resources to focus on more strategic tasks.

Insurance 162

Insurance Outsourcing Flexibility Risk Management 162

Everest Group

SEPTEMBER 12, 2023

Discover traits shared by the leaders, the industry outlook and hottest market segments, and other compelling insights from our research in this blog. The Everest Group Engineering Services Top 50 is a valuable resource for enterprise decision-making and provider benchmarking.

Engineering 173

Engineering Service Manufacturing Research 173

Everest Group

SEPTEMBER 12, 2024

This blog delves into strategies to ensure cost efficiency and foster high-value vendor partnerships, providing a comprehensive focus on these approaches to vendor engagement, which in return can drive significant outcomes and enhance a firm’s overall performance.

Services Contracting 147

Services Contracting Service Outsourcing Flexibility 147

Everest Group

SEPTEMBER 25, 2024

The key is a harmonious blend of technology, human interaction, and personalized messaging – as our analysts have mapped out within this blog. Sales reps play a vital role in fostering and maintaining enduring relationships with HCPs. Reach out to discuss this topic in depth.

Healthcare 162

Healthcare Sales Flexibility Management 162

Everest Group

MAY 8, 2024

Explore the implications of this deal and recommendations for customers and partners to navigate these sweeping changes in this blog. As customers and partners navigate this evolving landscape, the need for transparency, flexibility, and strategic planning has never been greater. Contact us to discuss.

Reduced Costs 162

Reduced Costs Outsourcing Flexibility Marketing 162

Everest Group

MARCH 7, 2024

Discover a six-step roadmap for devising a successful hybrid Copilot strategy and compare buying versus building in part two of our blog series. Read our previous blog to explore the emerging Copilot trend, M365 Copilot opportunities for service providers and enterprises, and why a hybrid strategy represents the future for Copilot.

Reduced Overhead 162

Reduced Overhead Flexibility Efficiency Sourcing 162

Everest Group

MARCH 5, 2024

This blog shares how Everest Group helped a large life sciences company negotiate best-in-class rates for Veeva Vaults and CRM during contract renewal negotiation. Continue reading to discover how contract benchmarking can empower your enterprise to make effective deals, or get in touch.

Pharmaceuticals 162

Pharmaceuticals Right-Sizing Software Sales 162

Everest Group

APRIL 3, 2024

Explore the various costs and advantages associated with this technology in this blog, or get in touch to find out more. In light of the dynamic regulatory landscape, remaining flexible to accommodate incoming regulations is crucial. Non-compliance with these regulations may lead to fines and legal consequences.

Regulations 173

Regulations Out-Tasking Insurance Cybersecurity 173

Everest Group

OCTOBER 1, 2022

Learn about the market potential and provider landscape in this blog. Digital consumption demand in the (BFSI) industry has seen a heavy uptick in the past year, driven by customer expectations for enhanced experience and the adoption of flexible work options to run businesses. everestgrp.com.

Insurance 147

Insurance Banking Reduced Costs Collaborations 147

Everest Group

APRIL 26, 2024

Discover the three emerging customer engagement layers in these platforms, the readiness of enterprises to adopt the latest solutions, and the factors to consider when selecting customer engagement technology in this blog. Reach out to us to discuss this topic further.

Pharmaceuticals 162

Pharmaceuticals Analytics Sourcing Healthcare 162

Everest Group

MAY 22, 2024

In this blog, I will explain why, in answer to the question, “Are investors right to be nervous?” This has mainly been driven by nervousness in the market about how generative AI will impact the need for contact centers, especially in the way they are operated today, which is very reliant on vast numbers of people.

Robotics Process Automation 173

Robotics Process Automation Right-Sizing Call Center Sourcing 173

Everest Group

DECEMBER 15, 2023

Learn more about how AI and D&A can work together to deliver exceptional CX in this blog. This synergic union of digital technologies can help enterprises maintain customer loyalty, provide a competitive edge, and improve top and bottom growth. Reach out to us to discuss AI and D&A in customer experience further.

Analytics 162

Analytics Out-Tasking Cybersecurity Automation 162

Everest Group

SEPTEMBER 14, 2023

Gain insights from our research on best practices by leading Global Business Services (GBS) organizations who have created a superior employer brand perception in this blog. How current and potential employees view the organization’s brand is critical to business success.

Collaborations 162

Collaborations Global Business Services Out-Tasking Flexibility 162

Everest Group

SEPTEMBER 19, 2024

In this blog, we explore how these cutting-edge AI engines are transforming business operations. AI systems today are designed to learn, adapt, and improve over time, ushering in a new era of cognitive flexibility that elevates customer interactions across every touchpoint. Reach out to discuss this topic in depth.

Engineering 130

Engineering Supply Chain Management Out-Tasking Inventory Management 130

Everest Group

SEPTEMBER 14, 2023

Uncover the risks and learn recommendations to address them in this blog. Understanding these potential pitfalls and developing a comprehensive plan to mitigate them will ensure enterprises reap the many benefits cloud offers.

Government 162

Government Finance Risk Management Risk Management 162

Everest Group

AUGUST 31, 2023

Discover the five customer priority areas where service providers can make a difference in this blog. SAP expects the mid-market to be a large contributor to meet its revised growth forecast of 8.3% To help the software company achieve its growth targets, partnerships will be crucial. over the next three years.

Marketing 147

Marketing Service Flexibility Sourcing 147

Everest Group

JANUARY 22, 2024

Explore the projected benefits to both companies and market repercussions in this blog. While this distributed hybrid model offers flexibility and scalability, it presents formidable challenges. Reach out to learn more on this topic.

Automation 162

Automation Marketing Sales Flexibility 162

Everest Group

JULY 9, 2024

Invest in a positive work culture and flexible work policies Competitive compensation : Make sure your pay and benefits are at least on par with your competition. It’s a moving target and requires continuous effort Enhance the work environment : Create a workplace that people want to be a part of.

Right-Sizing 182

Right-Sizing Research Marketing Flexibility 182

Everest Group

JANUARY 24, 2025

This blog explores regional trends, the role of leading technology providers, and publicly announced deals that exemplify these dynamics, read on to find out more. With the rise of digital transformation evolving client demands, and regulatory complexities, regions across the globe present distinct opportunities and challenges.

Advisory 130

Advisory Management Banking Government 130

Everest Group

SEPTEMBER 26, 2024

This allows for flexible payment options that cater to consumer preferences, potentially increasing overall revenue through higher customer engagement. Blockchain as a Service (BaaS) Telecom operators can develop and offer BaaS, allowing other businesses to build and deploy their blockchain applications on a secure network.

Automation 130

Automation Government Administrative Efficiency 130

Everest Group

MARCH 13, 2024

Employees access benefits in the following ways: Employer-provided benefits – Employees typically offer benefits, using them as an incentive to attract top talent Purchasing individual policies – This alternative provides individuals flexibility and control over coverage Government assistance – This serves as many employees’ safety net.

Insurance 147

Insurance Administrative Flexibility Reduced Costs 147

Everest Group

JULY 1, 2024

They are sufficiently agile and flexible to pivot quickly. Operations becomes a transformation lab rather than an implementation, driving operations with transformative actions rather than making change sequentially.

Collaborations 130

Collaborations Shared Services Government Flexibility 130

Everest Group

MAY 16, 2024

Some of the ways smaller providers can create differentiation are by providing tailored solutions in an as-a-service construct, offering flexibility in pricing and scope expansion after SoW signing, and handholding throughout the client’s transformation journey What’s ahead?

Service 162

Service Advisory Finance Accounting 162

The Global Small Business Blog

OCTOBER 25, 2023

While Shared Services has proven its worth in simplifying back-office support functions and maintaining them in-house, GBS takes the concept further and enhances it in several critical ways: Global reach Integrated capabilities Cost efficiency Focus on customer-centricity Flexibility and scalability If you want to achieve greater growth and excellence, (..)

Global Business Services 284

Global Business Services Service Shared Services Flexibility 284

Everest Group

APRIL 13, 2023

By extension, evergreen service is an end-user asset ownership model that helps customers convert their device acquisition-related Capex to an operating expense (Opex) while simultaneously rationalizing management overheads and providing users with increased flexibility and improved experience.

Service 130

Service Flexibility Customer Service Managed Services 130

Everest Group

JULY 23, 2024

Business continuity plan (BCP) measures – redundancy, flexibility, and crisis management Having BCP measures in place can be crucial, as outages such as these can often result in entire teams in a particular region being cut off.

Flexibility 147

Flexibility Banking Risk Management Risk Management 147

Everest Group

DECEMBER 19, 2022

Learn how to achieve personalization at scale in the second blog in our series. . In our previous blog, The Rising Role of Customer Data Platforms in Data-driven Personalization, we explored the factors driving CDP’s fast growth of 25 percent in 2022. Seizing opportunities in this growing market can set brands apart.

Right-Sizing 130

Right-Sizing Sourcing Analytics Marketing 130

Everest Group

JULY 26, 2024

This blog explores how GBS organizations should move beyond their comfort zones when it comes to managing hybrid models, finding a balance for in-house and outsourced resources. Global Business Services (GBS) must evolve and, as the iconic Queen song references, “break free,” from outdated practices. Why make the change now?

Management 147

Management Right-Sizing Global Business Services Government 147

Everest Group

JUNE 20, 2024

Several approaches are available, each with its own pros and cons: Journey-led progressive modernization: This step-by-step approach prioritizes flexibility by building a digital layer around the core. APIs are exposed for better integration, while legacy parts are gradually replaced with modern microservices.

Banking 162

Banking Collaborations Sourcing Retail 162

Everest Group

APRIL 21, 2023

Learn more about the SASE solution in this blog. Today’s cyber threats introduced by the rise in remote work have made securing data with traditional network and security measures like firewalls and virtual private networks (VPNs) increasingly challenging.

Cybersecurity 130

Cybersecurity Flexibility Service Managed Services 130

Everest Group

SEPTEMBER 27, 2024

We suggest a two-pronged approach to align organizational AI strategy: Assess and analyze Assess your requirements on parameters such as: Organizational capabilities and budgetary flexibility : Assess which strategy would suit your budget – purchasing or renting GPUs.

Out-Tasking 130

Out-Tasking Engineering Marketing Efficiency 130

Everest Group

OCTOBER 16, 2023

EOR firms act as guiding partners, helping businesses embrace flexibility, inclusivity, and ethical practices. By balancing the needs of people, the planet, and profit in a sustainable way for all stakeholders, businesses can generate true value. This “triple bottom line” approach has pioneered a new era of business prosperity.

Government 147

Government Flexibility Collaborations Accounting 147

Everest Group

AUGUST 28, 2024

Large payers and providers Large healthcare organizations typically have significant budgets and complex needs, necessitating flexible and comprehensive pricing models. What we have noted below is drawn from a slew of interactions with buyers of technology at different healthcare organizations and CEOs of startups who are working with them.

Healthcare 147

Healthcare Insurance Flexibility Administrative 147

Everest Group

MARCH 24, 2023

Regulatory activity is heating up in the ESG space and will lead to corresponding technology implications for wealth managers’ IT estate, as previously discussed in our blog, New Sustainability and ESG Investment Regulations will Spur a Second Digitalization Wave in Wealth Management.

Management 130

Management Advisory Government Reduced Costs 130

Everest Group

OCTOBER 4, 2024

They can also set goals independently, plan accordingly, and act to accomplish the targets.

Banking 130

Banking Out-Tasking Service Automation 130

Everest Group

MARCH 13, 2024

The strategy to provide more flexibility, predictability, and cost-effectiveness is evident in the company’s push for tailored fit pricing. The survey reveals many firms believe the disconnection between mainframe environments and new cloud-native systems and applications is a big challenge.

Banking 162

Banking Out-Tasking Insurance Efficiency 162

Everest Group

OCTOBER 3, 2023

Learn about the changing dynamics of deal teams, their structures across various types of service providers, and other valuable insights from our analysis of pricing support teams in this blog. Possessing this ability is viewed as a characteristic of mature players.

Accounting 147

Accounting Sales Finance Out-Tasking 147