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Key Issues 2023: Assessing the Global Services Industry’s Performance Against Expectations | Blog

Everest Group

Offshore locations and tier 2/3 cities are being considered to optimize costs To manage growing cost pressures, a key strategy for global leaders entering 2023 was continuing to leverage offshore locations and exploring alternative delivery strategies, such as leverage of tier 2/3 cities. This has led to muted growth (0.5-2%)

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Managing the GBS Hybrid Resourcing Model – Break Free from Habit or Fall Behind | Blog

Everest Group

Global Business Services (GBS) must evolve and, as the iconic Queen song references, “break free,” from outdated practices. This blog explores how GBS organizations should move beyond their comfort zones when it comes to managing hybrid models, finding a balance for in-house and outsourced resources.

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How GBS Organizations Can Help CEOs with Cost Optimization and Future-proofing Their Talent Strategy | Blog

Everest Group

Global Business Services (GBS) organizations have become essential to the enterprise as these shared service centers help to optimize costs and build talent strategies for the future. Read on to learn more about the benefits GBS offers. To achieve these goals, CEOs are turning to GBS organizations for support.

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Freelancing, Outsourcing, or Offshoring? What Will Work Best for Your Business?

AS White Global

Offshoring. The cost of such services can also lend itself to bringing the skills “ in-house ” rather than engage with local consultants. Offshoring. Offshoring involves delegating particular functions of your company operations to an offshore service provider from another country. Outsourcing.

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Global In-house Centers (Captives) on the Rise and Challenge Core vs Non-core | Blog

Everest Group

It is very clear that companies are more aggressively taking advantage of offshoring, and many are doing it by building their own capabilities. What accounts for this acceleration in companies building their own capability rather than taking advantage of a third-party service provider’s capability? Read more in my blog on Forbes

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The Evolution and Growth of Global Capability Centers (GCCs) and the Critical Role of Providers | Blog

Everest Group

In 2023 alone, over three hundred GCCs were set up in offshore and nearshore locations, and this trend is expected to continue in the near future.

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Storytelling in GCC Organizations – Mastering the Art of Compelling Narratives | Blog

Everest Group

Discover the benefits, key factors for effective storytelling, and pitfalls to avoid in this blog. While most GCCs have successfully delivered upon their initial mandates for growth, concerns are mounting that they are increasingly viewed as mere offshore role aggregators as opposed to value generators.