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Are Investors Right to Be Nervous about CXM Providers? Well, It Depends! | Blog

Everest Group

Reach out to discuss this topic in depth. In this blog, I will explain why, in answer to the question, “Are investors right to be nervous?” While concerns about declining revenues and increased costs are valid, many traditional methods, like human interaction, are still needed for complex customer issues.

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Comparing Microsoft Office 365 Enterprise Plans: Getting Your Licensing Strategy Right | Blog

Everest Group

Selecting the right Microsoft Office 365 licensing plan is a critical decision for organizations that can lead to greater cost savings, negotiating power, and flexibility. Thus, selecting the right license can often be tricky and confusing. To read more about the 5S Framework, see our prior blog. Selecting the appropriate plan.

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Comparing Large Language Models: Everest Group’s AI LLM Assessment Provides a Powerful Framework for Enterprise Decision-Making | Blog

Everest Group

Selecting the right Large Language Model (LLM) is critical for developing the best-suited generative AI (gen AI) solution. However, choosing an LLM on the number of parameters alone can be a costly mistake as larger size alone doesn’t always equate to better performance.

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Managing the GBS Hybrid Resourcing Model – Break Free from Habit or Fall Behind | Blog

Everest Group

This blog explores how GBS organizations should move beyond their comfort zones when it comes to managing hybrid models, finding a balance for in-house and outsourced resources. On one side, HR handles workforce planning and talent management, ensuring the right skills are in place.

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Software Outsourcing 101: All about Dedicated Software Development Teams

Groove Technology

Our engineers don’t just take on tasks and write code, they think about value, solutions, and solve real-world problems on a cost-effective basis. It usually takes months for HR to find the right engineer for the project. Be flexible with a team size. Find out more about the suitable process model for your business now!

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Borderless Outsourcing: Accelerating Digital Transformation

Premier BPO

2 By entrusting routine tasks to specialist partners, borderless outsourcing aullows organizations of all sizes to focus on their core competencies. Right Tech-Enabled Outsourcer for Your Digital Transformation Needs Partnering with the right borderless outsourcing partner depends on a few key factors.

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5 Tips for Effectively Managing an Outsourcing Software Development

Groove Technology

Outsourcing is a corporate engineering practice in which a third-party vendor is assigned a company task, process, function, or component. Access to skilled resources means you can leverage the right talent, ensuring a higher quality of outsourced tasks. Software development is by no means a one-size-fits-all endeavor.

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