Everest Group
MAY 11, 2023
As we covered in our last blog, healthcare payers , particularly commercially-focused enterprises, have to brace for the impending economic downturn. In fact, outsourcing medical coding staff alone can save hospitals 25-30% on administrative costs. Reach out to learn more on this topic or ask questions.
Everest Group
JULY 5, 2022
Healthcare providers are overhauling their strategies and future-proofing their operations by becoming more receptive to outsourcing operations to alleviate cost pressures and ensure business continuity. LEARN MORE ABOUT RCM OPERATIONS Providers. Our Thinking. Learn More.
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Redial
NOVEMBER 8, 2023
In this blog, we’ll share our experience as a contact center company and shed light on the crucial elements we evaluate to determine new site locations, all while highlighting our commitment to positively impacting communities and job generation. Thank you for reading our blog. Want to learn more? Click here!
Everest Group
SEPTEMBER 14, 2023
Discover seven advantages of South Africa and compare its hotspot cities in this blog. Accounting for 40% of the country’s contact center jobs, as per BPESA, Johannesburg ensures abundant resources for efficient outsourcing operations. Now is the time to capitalize on this alluring market in this rising continent.
Premier BPO
JUNE 18, 2024
Offering 24/7 support availability not only handles repetitive tasks like many typical customer service issues but provides specialized customer support for more complex issues at a fraction of the cost, translating into service delivery that yields customer satisfaction and operating efficiencies.
The Scalers
FEBRUARY 2, 2023
So, many similarities exist in the labour market, but in this blog, we are going to look at Asian tech teams vs local teams. This gives you a large, qualified workforce to choose from when outsourcing operations to Asia. India, for instance, ranks second in terms of global labour force. Economic growth The U.S.
NoonDalton
DECEMBER 1, 2021
Here are five practical tips for running a smooth customer service outsourcing operation. Before you start looking for outside support, you need to create a strategy for achieving your customer service objectives. Establish Brand Voice and Tone Guidelines.
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