Everest Group

MAY 22, 2024

In this blog, I will explain why, in answer to the question, “Are investors right to be nervous?” This has mainly been driven by nervousness in the market about how generative AI will impact the need for contact centers, especially in the way they are operated today, which is very reliant on vast numbers of people.

Robotics Process Automation 173

Robotics Process Automation Right-Sizing Call Center Sourcing 173

Everest Group

MAY 21, 2024

Outsourcing is a growing trend in the insurance industry to transform the actuarial function by reducing costs, creating innovation, increasing efficiencies, and filling the talent demand. Explore the factors driving insurers to partner with specialized service providers and the advantages and obstacles of actuarial outsourcing.

Insurance 162

Insurance Outsourcing Flexibility Risk Management 162

Everest Group

DECEMBER 14, 2022

Breaking down process complexity and reducing costs of operations across payments, treasury, and RegTech areas will drive the growth of FinTech activity. is an emerging space with a broad ambit across industries with possibilities to manage the entire asset lifecycle better. The FinTech outlook for 2023.

Banking 182

Banking Insurance Finance Advisory 182

Everest Group

JANUARY 5, 2024

Discover how the content ecosystem has evolved, explore the potential of generative Artificial Intelligence in reshaping the content supply chain, and gain insights into what’s next in this blog. This technology could significantly reduce costs, improve efficiency, and produce better content quality and consistency.

Marketing 162

Marketing Reduced Costs Efficiency Managed Services 162

Everest Group

SEPTEMBER 19, 2024

In this blog, we explore how these cutting-edge AI engines are transforming business operations. If you found this blog interesting, check out our recent blog focusing on Revolutionizing Customer Journeys: Creating a Unified Customer Experience through AI). Reach out to discuss this topic in depth.

Engineering 130

Engineering Supply Chain Management Out-Tasking Inventory Management 130

IBM Services

FEBRUARY 13, 2024

What’s needed is a solution that not only safeguards the performance of your mission-critical applications, but also goes above and beyond through reduced cost, time efficiency and monetary savings. These experiences can make or break a business, that’s why prioritizing high performance among applications is non-negotiable.

Reduced Costs 69

Reduced Costs Automation Streamline Operations Engineering 69

Everest Group

OCTOBER 17, 2023

Integrating digital assets can create new revenue streams and ensure business sustainability Time-to-market advantage: Developing digital products and platforms allows IT service providers to respond quickly to market demands, gaining a competitive edge Reduced cost-to-serve: Automated and scalable digital assets enable cost efficiencies, enhancing (..)

Streamline Operations 162

Streamline Operations Reduced Costs Insurance Banking 162

Everest Group

MARCH 19, 2024

In this first blog of our two-part series, we delve into quantum computer types, opportunities for businesses and IT service providers, and their impact on modern cryptographic algorithms. Read our next blog in this series to learn how to navigate quantum computing security concerns. Get in touch to discuss further.

Supply Chain Management 147

Supply Chain Management Research Collaborations Reduced Costs 147

Everest Group

AUGUST 9, 2024

Cost-effective data migration The final release should also focus on providing cost-effective data conversion and migration capabilities, leveraging cloud infrastructure. Simplifying these processes will help insurers transition to new systems more smoothly, minimizing disruptions and reducing costs.

Insurance 162

Insurance Marketing Analytics Efficiency 162

Everest Group

APRIL 10, 2024

These innovations streamline operations, reduce costs, and improve efficiency, ultimately enhancing profitability margins. R1 RCM’s acquisition of Cloudmed in 2022 to advance its revenue intelligence and automation capabilities is one of many examples.

Management 147

Management Healthcare Robotics Process Automation Analytics 147

Everest Group

MARCH 13, 2024

Furthermore, this would give gig workers the flexibility to customize benefit packages Cost sharing: Participating employers would contribute to the collective pool to cover administrative expenses, potentially reducing costs for individual employers.

Insurance 147

Insurance Administrative Flexibility Reduced Costs 147

Everest Group

MARCH 24, 2023

The focus on rapid growth would take a backseat as enterprises pivot their attention to reducing costs and improving profitability. In our next blog, we will look at the future state of the wealth management industry and provide a technology architecture blueprint for this space.

Management 130

Management Advisory Government Reduced Costs 130

Everest Group

FEBRUARY 21, 2022

Learn more about the growth areas for service providers and the promising future outlook for SaaS marketplace solutions in this blog. Enterprises will continue to evaluate these platforms to reduce cost, friction, and integration challenges. The market will aggregate around large marketplaces, much like cloud and social media.

Service 130

Service Sales Government Software 130

Everest Group

JULY 13, 2023

Explore GAI’s exciting future in this blog. By combining GAI with advanced analytics, businesses can gain valuable insights into demand forecasting, inventory management, and logistics optimization, resulting in streamlined operations and reduced costs. Contact us to speak to an analyst on this topic.

Retail 130

Retail Inventory Management Sales Streamline Operations 130

Everest Group

FEBRUARY 27, 2024

These tools enhance productivity, reduce response times, and enable agents to focus on more complex and value-added tasks.

Management 162

Management Out-Tasking Outsourcing Efficiency 162

Everest Group

MARCH 23, 2023

Capital Markets Operations – Services PEAK Matrix® Assessment The capital markets operations landscape is rapidly evolving as enterprises strive to meet the demands of a new generation of customers, reduce cost pressures in a recessionary environment, and adhere to regulatory changes.

Marketing 246

Marketing Robotics Process Automation Service Insurance 246

Premier BPO

JUNE 28, 2024

The second blog of the series to transform the CX strategy will examine why underwhelming digital experiences contribute to the continued fall in CX quality and share some ideas for improvement.

Customer Service 246

Customer Service BPO Service Co-Sourcing 246

The Global Small Business Blog

NOVEMBER 15, 2022

©iStock/trekandshoot The endless drive to reduce costs by relocating production facilities has resulted in a globalized, vertically integrated, and highly specialized manufacturing model that benefits specific countries and regions. From economic value to social and environmental values, global supply chains have a new bottom line.

Reduced Costs 216

Reduced Costs Manufacturing 216

Everest Group

MARCH 23, 2023

Capital Markets Operations – Services PEAK Matrix® Assessment The capital markets operations landscape is rapidly evolving as enterprises strive to meet the demands of a new generation of customers, reduce cost pressures in a recessionary environment, and adhere to regulatory changes.

Marketing 217

Marketing Robotics Process Automation Service Insurance 217

Everest Group

MARCH 17, 2023

With five key transformation levers described in this blog, MGAs can overcome challenges and unlock a wave of unprecedented sustainable growth. Technology and business process services (BPS) providers can help MGSs reduce costs and increase their digitization and automation intensity. Read on to learn more.

Insurance 130

Insurance Robotics Process Automation Risk Management Risk Management 130

Everest Group

DECEMBER 9, 2022

In this challenging environment, enterprises’ immediate goals are to reduce costs, streamline operations, and achieve quick and tangible benefits from all their investments. By delivering superior CX , an organization can stand out without having to cut prices to compete. CXM outsourcing is a viable option during an economic downturn.

Outsourcing 130

Outsourcing Selective Outsourcing Streamline Operations Flexibility 130

Everest Group

JUNE 16, 2023

Six benefits of supplier diversity Drives cost savings : By expanding the group of potential suppliers and encouraging competition, an inclusive procurement strategy can increase product quality while reducing costs.

Outsourcing 130

Outsourcing Service Government Sourcing 130

Everest Group

MARCH 7, 2023

However, the CX market is now facing a new set of challenges influenced by the increasing need to provide differentiated experiences to customers – while managing mandates to reduce costs. What is the CX industry outlook for 2023 and how can enterprises reduce costs?

Reduced Costs 130

Reduced Costs Outsourcing BPO Sales 130

Everest Group

APRIL 17, 2023

Designed to provide a broad range of shared services, GBS organizations can help enterprises streamline operations and resources, reduce costs, and reach needed talent, all while driving innovation. To achieve these goals, CEOs are turning to GBS organizations for support.

Shared Services 130

Shared Services Streamline Operations Global Business Services Offshoring 130

The Global Small Business Blog

NOVEMBER 15, 2021

Quote of the week: "When e-commerce companies build scale, cost comes down. Companies that can handle scale and reduce costs over time will win. Margins will come from reducing costs over time and not by increasing prices. Global small businesses are getting hammered from the global supply chain problems.

E-Commerce 166

E-Commerce Reduced Costs 166

Everest Group

SEPTEMBER 9, 2024

Capital Markets IT Services PEAK Matrix® Assessment The capital markets industry is transforming to enhance operational efficiencies and reduce costs. Firms are streamlining operations by automating processes, integrating new technologies, and outsourcing non-core activities such as IT management and back-office functions.

Marketing 130

Marketing Service Cybersecurity Banking 130

The Global Small Business Blog

NOVEMBER 2, 2022

The following: Tips for Exporters Be mindful of emerging trends that could reduce the complexity, cost, and processing time of trade finance transactions. Inquire with your current trade finance provider about available or planned digital options that could enhance efficiency and reduce costs.

Finance 192

Finance Banking Reduced Costs Administrative 192

Redial

MAY 17, 2023

If you find yourself grappling with increasing customer queries, growing costs, or the need for streamlined processes, it may be an opportune moment to consider implementing a call center. This translates into reduced costs while maintaining high-quality customer interactions. Thank you for reading our blog.

Call Center 130

Call Center Reduced Costs Infrastructure Costs Customer Support 130

Perficient Digital Transformation

SEPTEMBER 24, 2021

We blend healthcare , data , and automation expertise to help you improve population health, reduce costs, and elevate both patient and provider experience. Blog: Process Mining: The Foundation for Intelligent Automation in Healthcare. What process and analytics goals are top of mind at your organization? Let’s talk.

Healthcare 116

Healthcare Efficiency Analytics Reduced Costs 116

Premier BPO

MAY 30, 2024

In the early 1900s, Henry Ford outsourced parts of the automobile production process to streamline operations and reduce costs. ” Outsourcing gained momentum as companies sought efficiency and cost savings.

Outsourcing 246

Outsourcing BPO Business Process Outsourcing Manufacturing 246

Everest Group

SEPTEMBER 17, 2024

Enterprises seeking to collaborate with CX service experts are driving this expansion to reduce costs, diversify operations, and support regional expansion.

Management 130

Management E-Commerce Service Reduced Costs 130

Redial

JUNE 1, 2023

In this blog post, we are going to tell you the importance of technology in customer service training, delve into best practices, discuss emerging trends, and highlight how companies can leverage technology to enhance their customer service efforts.

Customer Service 130

Customer Service Service Call Center Collaborations 130

Groove Technology

OCTOBER 1, 2024

This article analyzes in detail how outsourcing can optimize software development costs, and mentions effective strategies such as choosing the right partner, strict project management and applying new technology. Many cost-reduction strategies can improve quality.

Software 130

Software Reduced Costs Outsourcing Infrastructure Costs 130

Redial

FEBRUARY 24, 2023

Considering investing in nearshore markets can be a smart way to expand your business operations, reduce costs, and take advantage of new growth opportunities. In this blog, we’ll look at six key factors you should consider when evaluating, alongside your team, nearshore investment opportunities. Ready to talk?

Nearshoring 100

Nearshoring Infrastructure Costs Labor Costs Call Center 100

Sourcing Captain

SEPTEMBER 16, 2021

As we have discussed in our previous blogs, strategic sourcing is the perfect and innovative way to reduce costs, achieve a faster time to market and improve the quality of the final product.

Strategic Sourcing 130

Strategic Sourcing Sourcing Management Reduced Costs 130

Everest Group

AUGUST 1, 2023

While the pandemic initially drove alternate care delivery models, such as home-based care and virtual care, enterprises are increasingly using them to improve the continuity of care, reduce costs, and drive value for their member/patient base.

Management 130

Management Healthcare Service Reduced Costs 130

Hyland

SEPTEMBER 5, 2022

This helps us deliver quality products that empower our customers to build solutions that fit their needs, reduce cost and accelerate their time to market. The post Linux and Hyland: Partnering for open source success appeared first on The Hyland Blog. That’s a win-win for Hyland and our customers!

Sourcing 145

Sourcing Collaborations Reduced Costs Management 145