Everest Group

MAY 22, 2024

In this blog, I will explain why, in answer to the question, “Are investors right to be nervous?” This, if true, would have a dramatic impact on traditional players Any sensible person looking at the factors I have outlined above would be right to be nervous about the future of traditional contact center players.

Robotics Process Automation 173

Robotics Process Automation Right-Sizing Call Center Sourcing 173

Everest Group

JULY 9, 2024

This is a clear signal: employees want growth opportunities, and if you’re not providing them, they’ll look elsewhere Busting the myths Big doesn’t mean better : Think your size will save you? Size isn’t the silver bullet Old isn’t gold : Longevity doesn’t guarantee success. Think again. Are you ready to step up your game?

Right-Sizing 182

Right-Sizing Research Marketing Flexibility 182

Everest Group

MAY 21, 2024

Insurance companies can significantly cut operational costs by automating manual processes and eliminating the need for an extensive in-house team Resource scalability: Actuarial workload fluctuates frequently, making maintaining an appropriately sized in-house team difficult.

Insurance 162

Insurance Outsourcing Flexibility Risk Management 162

Everest Group

JULY 26, 2024

This blog explores how GBS organizations should move beyond their comfort zones when it comes to managing hybrid models, finding a balance for in-house and outsourced resources. On one side, HR handles workforce planning and talent management, ensuring the right skills are in place.

Management 147

Management Right-Sizing Global Business Services Government 147

Everest Group

AUGUST 31, 2023

Discover the latest developments, challenges, and outlook for generative AI in healthcare in this blog. However, we have observed a few mid-to-large-sized hospitals and providers taking the leap of faith and becoming early adopters.

Healthcare 147

Healthcare Administrative Right-Sizing Government 147

Everest Group

FEBRUARY 24, 2022

Selecting the right Microsoft Office 365 licensing plan is a critical decision for organizations that can lead to greater cost savings, negotiating power, and flexibility. Thus, selecting the right license can often be tricky and confusing. To read more about the 5S Framework, see our prior blog. Selecting the appropriate plan.

Right-Sizing 130

Right-Sizing Out-Tasking Flexibility Analytics 130

Everest Group

JANUARY 25, 2024

Selecting the right Large Language Model (LLM) is critical for developing the best-suited generative AI (gen AI) solution. However, choosing an LLM on the number of parameters alone can be a costly mistake as larger size alone doesn’t always equate to better performance.

Right-Sizing 173

Right-Sizing Out-Tasking Research Accounting 173

Everest Group

DECEMBER 19, 2022

Learn how to achieve personalization at scale in the second blog in our series. . In our previous blog, The Rising Role of Customer Data Platforms in Data-driven Personalization, we explored the factors driving CDP’s fast growth of 25 percent in 2022. Choosing the right CDP. Manage PII (Personally Identifiable Information).

Right-Sizing 130

Right-Sizing Sourcing Analytics Marketing 130

Everest Group

SEPTEMBER 27, 2023

This significant deal will act as a catalyst for Cisco’s business transformation, heightening focus on subscription-based revenue – a strategy other providers of all sizes have seen success in. If Cisco gets this right, its customers will benefit from an array of operational benefits across the IT stack.

Cybersecurity 173

Cybersecurity Analytics Right-Sizing Collaborations 173

The Global Small Business Blog

OCTOBER 26, 2021

©iStock/AndreyPopov Both are spending money right now. The company noted that goods-and-services spending by global small- and medium-size enterprises in the third quarter was 21% above the same period in 2019, before the pandemic, compared with a 4% currency-adjusted rise for billed business overall. That is, plumbers and Gen Zers.

Right-Sizing 238

Right-Sizing Service 238

Everest Group

FEBRUARY 10, 2023

By following the 3Rs (remove waste, reduce duplication, and right-size requirements), enterprises can capture greater value. Enterprises can leverage a larger volume of business with a single provider to get better discounts Right-size requirements : Most SaaS providers have multiple editions of their products.

Right-Sizing 130

Right-Sizing Finance Software Manufacturing 130

Everest Group

NOVEMBER 27, 2023

By comparing the options against seven key parameters ranging from organizational size and business process complexity to the cost of ownership and customization options, enterprises can make a well-informed decision. Deciding between ServiceNow’s dedicated and shared instances can be challenging for organizations.

Right-Sizing 130

Right-Sizing Flexibility Managed Services Research 130

Everest Group

NOVEMBER 27, 2023

By comparing the options against seven key parameters ranging from organizational size and business process complexity to the cost of ownership and customization options, enterprises can make a well-informed decision. Deciding between ServiceNow’s dedicated and shared instances can be challenging for organizations.

Right-Sizing 130

Right-Sizing Flexibility Managed Services Research 130

Groove Technology

FEBRUARY 4, 2025

This flexibility positions them as a strategic choice for businesses of all sizes, enabling organizations to quickly adjust their development resources in response to changing demands. Alignment with Project Needs: Specialized skills can be aligned with specific project requirements, ensuring that the right expertise is applied to each task.

Software 130

Software Right-Sizing Collaborations Administrative 130

Everest Group

SEPTEMBER 14, 2023

But finding the right approach for effective execution – from implementation to management and measurement – can be challenging, even for more mature GBS organizations. The change management team’s size is usually contingent on the available funding and project requirements.

Management 147

Management Global Business Services Right-Sizing Research 147

Groove Technology

DECEMBER 16, 2024

With over 200 outsourcing companies and diverse marketing information, evaluating and comparing to find the right partner becomes complex. Additionally, the article provides comprehensive guidance on selecting the right outsourcing partner, from assessing technical expertise to evaluating communication capabilities and data security.

Software 100

Software E-Commerce Outsourcing Right-Sizing 100

Groove Technology

DECEMBER 16, 2024

Below are some of the significant disadvantages of Agile methodology, which teams and organisations should be aware of when deciding whether Agile is the right fit for their projects. Coordination Across Multiple Teams: As projects grow in size, managing multiple Agile teams can become difficult.

Right-Sizing 100

Right-Sizing Flexibility Collaborations Reduced Overhead 100

Everest Group

SEPTEMBER 14, 2022

In this blog, we share our CRM insights and three recommendations for CRM platform evaluation. In a frenzy to meet YOY linear growth targets and bigger deal sizes, almost 30% of the licenses sold go unutilized by enterprises. To achieve the business value enterprises desire, changes need to be made. Three key CRM insights to watch.

Right-Sizing 113

Right-Sizing Sales Research Marketing 113

Everest Group

JANUARY 5, 2023

Strategic and systematic change management gives GBS organizations more control over transformation projects of all sizes. Cross-training and rotating team members through a change process is a very effective way to get the right team in place and break down internal resistance. Crawlers are slowly moving in the right direction.

Management 130

Management Right-Sizing Research Global Business Services 130

Everest Group

SEPTEMBER 14, 2023

But finding the right approach for effective execution – from implementation to management and measurement – can be challenging, even for more mature GBS organizations. The change management team’s size is usually contingent on the available funding and project requirements.

Management 130

Management Global Business Services Right-Sizing Research 130

Everest Group

MARCH 16, 2023

Prioritize accounts for small and mid-size banks and credit unions : Service providers need to re-prioritize their account strategy for these banks as they renew priorities and focus areas.

Banking 130

Banking Service Right-Sizing Risk Management 130

Everest Group

NOVEMBER 15, 2022

Understand These Seven Factors That Impact Pricing for Services | Blog Why the Focus Is Returning to Cost of Living Adjustments and Benchmarking Clauses in Outsourcing Contracts | Blog 10 Steps to Better Evaluating a Cloud Service Agreement | Blog Sizing up Your SAP S/4 HANA Implementation – Key Considerations to Estimating Your Effort Right | Blog. (..)

Outsourcing 130

Outsourcing Service BPO Strategic Sourcing 130

Premier BPO

AUGUST 2, 2024

2 By entrusting routine tasks to specialist partners, borderless outsourcing aullows organizations of all sizes to focus on their core competencies. Right Tech-Enabled Outsourcer for Your Digital Transformation Needs Partnering with the right borderless outsourcing partner depends on a few key factors.

Outsourcing 244

Outsourcing Co-Sourcing BPO Global Outsourcing 244

Groove Technology

AUGUST 31, 2021

It usually takes months for HR to find the right engineer for the project. Be flexible with a team size. In detail, the client outlines their key goals, the technologies, skills, and experience required in the project’s field, as well as preferred development methods and team size. Is it the right approach for my business?

Software 246

Software Outsourcing Right-Sizing Engineering 246

Everest Group

APRIL 4, 2023

Taking a one-size-fits-all solution approach for different business lines, failing to adopt modular design principles, and having limited advanced systems skills add to the overall complexity and further weaken the ability of insurers to thrive in today’s competitive environment.

Insurance 147

Insurance Analytics Right-Sizing Sourcing 147

Everest Group

MAY 4, 2023

CIOs, CTOs IT strategy heads Heads of outsourcing Procurement managers IT department heads Global sourcing mangers Vendor managers Heads of SAP services / application services Senior sales leaders Senior members of deal pricing teams Prateek Gupta Vice President Abhishek Mundra Practice Director Raghav Munjal Practice Director Related Content: Sizing (..)

Marketing 130

Marketing Service Right-Sizing Sales 130

Premier BPO

JUNE 7, 2024

Outsourcing experts focused on working with small and medium-sized enterprises provide significant value and cultural fit. The key to unlocking the door to success lies in finding the right strategic outsourcing partner to deliver both efficiency gains and advanced capabilities.

Outsourcing 244

Outsourcing Co-Sourcing BPO Operational Costs 244

Everest Group

MAY 20, 2022

We focus on payer digital healthcare services market size and growth, digital service themes for healthcare payers, provider assessments on several capability- and market success-related dimensions, and Everest Group’s independent remarks on the providers to help enterprises make the right sourcing decisions. Our Thinking. Learn More.

Healthcare 130

Healthcare Service Right-Sizing Regulations 130

Everest Group

MAY 20, 2022

We focus on payer digital healthcare services market size and growth, digital service themes for healthcare payers, provider assessments on several capability- and market success-related dimensions, and Everest Group’s independent remarks on the providers to help enterprises make the right sourcing decisions. Learn More. Learn More.

Healthcare 130

Healthcare Service Right-Sizing Regulations 130

Groove Technology

DECEMBER 16, 2024

Improved Collaboration: Agile emphasizes close collaboration between developers, business stakeholders, and customers, ensuring that the product meets the right needs. When outsourcing agile software development, choosing the right partner is one of the most critical decisions youll make.

Software 100

Software Outsourcing Collaborations Flexibility 100

Everest Group

OCTOBER 19, 2023

This research will help buyers select the right-fit technology providers for their needs and enable providers to benchmark themselves against each other. Star Performers are also identified based on their shift in positionings from the previous year.

Nearshoring 147

Nearshoring Marketing Offshoring Information Technology 147

Everest Group

MAY 28, 2024

REQUEST NOW Price Genius Price Genius is a web-based platform that provides service providers with an outside-in perspective on key commercials and solution sizing elements. The RFI Agenda is right on the landing page. The first report focuses on IT-ADM and CXM services delivery from Mexico. Check it out!

Retail 130

Retail Healthcare Right-Sizing Research 130

Everest Group

MAY 28, 2024

REQUEST NOW Price Genius Price Genius is a web-based platform that provides service providers with an outside-in perspective on key commercials and solution sizing elements. The RFI Agenda is right on the landing page. The first report focuses on IT-ADM and CXM services delivery from Mexico. Check it out!

Retail 130

Retail Healthcare Right-Sizing Research 130

Bydrec

AUGUST 31, 2022

If you’ve read our blog before, you know that we love principles. Following agile principles will not only grow your business but also ensure that it grows in the right direction. In this post, we’ll discuss the main areas where agile principles can help any business - no matter its size – flourish.

Right-Sizing 98

Right-Sizing 98

Groove Technology

OCTOBER 31, 2021

The company’s background covers online store creation, search engine optimization, hosting, marketing and security from small businesses to enterprise size. It’s easy to find your perfect theme by searching through layouts, sizes, and layouts. BigCommerce is famous for its world-leading cloud eCommerce platform.

E-Commerce 246

E-Commerce Sales Right-Sizing Customer Support 246

Groove Technology

SEPTEMBER 26, 2024

Choosing the right outsourcing partner is critical; a good decision can lead to timely deadlines, substandard software, or cost overruns. This blog post will guide you through the key factors to consider when selecting a software development outsourcing partner. Despite its potential benefits, outsourcing comes with its challenges.

Software 130

Software Outsourcing E-Commerce Right-Sizing 130

Groove Technology

OCTOBER 14, 2021

Access to skilled resources means you can leverage the right talent, ensuring a higher quality of outsourced tasks. Software development is by no means a one-size-fits-all endeavor. An outsourcing service provider brings expertise and experience, thus resulting in increased productivity and efficiency of your business. Risk reduction.

Software 246

Software Outsourcing Management Out-Tasking 246