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Why Your Employer Brand Matters: Key Insights from Top GBS and Tech Talent Reports | Blog

Everest Group

This is a clear signal: employees want growth opportunities, and if you’re not providing them, they’ll look elsewhere Busting the myths Big doesn’t mean better : Think your size will save you? Size isn’t the silver bullet Old isn’t gold : Longevity doesn’t guarantee success. Think again. Are you ready to step up your game?

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Managing the GBS Hybrid Resourcing Model – Break Free from Habit or Fall Behind | Blog

Everest Group

Global Business Services (GBS) must evolve and, as the iconic Queen song references, “break free,” from outdated practices. This blog explores how GBS organizations should move beyond their comfort zones when it comes to managing hybrid models, finding a balance for in-house and outsourced resources.

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Borderless Outsourcing: Accelerating Digital Transformation

Premier BPO

2 By entrusting routine tasks to specialist partners, borderless outsourcing aullows organizations of all sizes to focus on their core competencies. Right Tech-Enabled Outsourcer for Your Digital Transformation Needs Partnering with the right borderless outsourcing partner depends on a few key factors.

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From Headshakers to Institutionalists: Exploring GBS Change Management Personas | Blog

Everest Group

Change management is necessary within Global Business Services (GBS) organizations. But finding the right approach for effective execution – from implementation to management and measurement – can be challenging, even for more mature GBS organizations. To find out which persona best fits your organization, read on.

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GBS Change Management Strategies: Lessons Learned from 60 Leading GBS Organizations | Blog

Everest Group

Strategic and systematic change management gives GBS organizations more control over transformation projects of all sizes. Cross-training and rotating team members through a change process is a very effective way to get the right team in place and break down internal resistance. Crawlers are slowly moving in the right direction.

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From Headshakers to Institutionalists: Exploring GBS Change Management Personas | Blog

Everest Group

Change management is necessary within Global Business Services (GBS) organizations. But finding the right approach for effective execution – from implementation to management and measurement – can be challenging, even for more mature GBS organizations. To find out which persona best fits your organization, read on.

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One of the Best Strategic Business Decisions: Outsourcing

Premier BPO

Outsourcing experts focused on working with small and medium-sized enterprises provide significant value and cultural fit. The key to unlocking the door to success lies in finding the right strategic outsourcing partner to deliver both efficiency gains and advanced capabilities. 2023 Global Shared Services and Outsourcing Survey 2.