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The Future of Blockchain in Banking and Financial Services and FinTechs | Blog

Everest Group

Read on to discover the future of blockchain in this blog. Smart contracts are self-executing agreements between parties that use blockchains as their source code. Because blockchain technology is still in its early stages, no one-size-fits-all solution exists. The need for standardization is another key challenge.

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Unlocking the Value of Third-party Risk Management | Blog

Everest Group

This blog explores how effective third-party risk management (TPRM) is crucial for identifying, analyzing, and controlling these risks, ensuring protection against potential breaches and vulnerabilities. We have observed enterprises often facing challenges in rightly sizing the TPRM ecosystem due to the involvement of multiple factors.

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Are Investors Right to Be Nervous about CXM Providers? Well, It Depends! | Blog

Everest Group

In this blog, I will explain why, in answer to the question, “Are investors right to be nervous?” This, if true, would have a dramatic impact on traditional players Any sensible person looking at the factors I have outlined above would be right to be nervous about the future of traditional contact center players.

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Managing the GBS Hybrid Resourcing Model – Break Free from Habit or Fall Behind | Blog

Everest Group

This blog explores how GBS organizations should move beyond their comfort zones when it comes to managing hybrid models, finding a balance for in-house and outsourced resources. The strategy function is focused on locations and perhaps the business case for one source of labor or another in which location.

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Key Responsibilities of a Sourcing Project Manager

Sourcing Captain

When it comes to procurement or sourcing, it is important for any organization to plan and execute effectively, engage with all stakeholders and ensure that the chosen suppliers provide value to the company. Due to these reasons, project management is a crucial part of sourcing.

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Customer Data Platform – The Torchbearer of the Personalization at Scale Movement | Blog

Everest Group

Learn how to achieve personalization at scale in the second blog in our series. . In our previous blog, The Rising Role of Customer Data Platforms in Data-driven Personalization, we explored the factors driving CDP’s fast growth of 25 percent in 2022. Choosing the right CDP. That’s where the Customer Data Platform comes in.

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Comparing Microsoft Office 365 Enterprise Plans: Getting Your Licensing Strategy Right | Blog

Everest Group

Selecting the right Microsoft Office 365 licensing plan is a critical decision for organizations that can lead to greater cost savings, negotiating power, and flexibility. Thus, selecting the right license can often be tricky and confusing. To read more about the 5S Framework, see our prior blog. Selecting the appropriate plan.