Everest Group

NOVEMBER 16, 2022

Discover more about how to integrate sustainability and ESG initiatives into your organization in our upcoming webinar, Driving Larger-scale Adoption of Impact Sourcing from the Inside Out.

Sourcing 130

Sourcing Banking Global Business Services Out-Tasking 130

Everest Group

APRIL 17, 2023

Global Business Services (GBS) organizations have become essential to the enterprise as these shared service centers help to optimize costs and build talent strategies for the future. Read on to learn more about the benefits GBS offers. To achieve these goals, CEOs are turning to GBS organizations for support.

Shared Services 130

Shared Services Streamline Operations Global Business Services Offshoring 130

Everest Group

SEPTEMBER 13, 2022

Learn the latest metaverse trends to watch in this blog. This will enable increased talent sourcing for strategic roles from tier-2 and tier-3 cities as the metaverse diminishes the barriers to effective collaboration across geographies.

Collaborations 130

Collaborations Operational Costs Flexibility Jobbing 130

Everest Group

MARCH 8, 2022

We’ll shed light on how impact sourcing is helping enterprises and service providers mitigate challenges such as high attrition and talent costs and shortages, while supporting the welfare of communities. Our experts will explore: What is impact sourcing? What does the impact sourcing landscape look like? LIVE WEBINAR.

Impact Sourcing 130

Impact Sourcing Sourcing Government Global Business Services 130

Everest Group

AUGUST 25, 2023

Discover the benefits, key factors for effective storytelling, and pitfalls to avoid in this blog. Global Capability Centers (GCCs) can use storytelling to transcend geographic and cultural barriers to effectively communicate their vision and value to diverse audiences.

Collaborations 130

Collaborations Out-Tasking Offshoring Management 130

Everest Group

OCTOBER 19, 2021

CIOs IT VPs GBS/Shared services senior executives Enterprise leaders Sourcing leaders COOs. Blog The Evolution of the Automation CoE Model – Why Many GBS Centers Are Adopting the Federated CoE Model | Blog. What are the emerging talent models for successful IA programs? Who should attend? Michel Janssen.

Automation 130

Automation Shared Services Global Business Services Research 130

Everest Group

JULY 24, 2024

This conference from September 30 – October 2 is designed to be a concentrated, high-impact course with hands-on, outcome-rich engagement between you, our experts, and the key ecosystem influencers who can ensure your success.

Impact Sourcing 130

Impact Sourcing Pharmaceuticals Research Sourcing 130

Everest Group

JANUARY 20, 2022

CEOs and CXOs BPS strategy leads BPS department leads GBS/shared service leaders Global sourcing mangers Vendor managers. Era | Blog Business Process Services (BPS) 4.0: Era | Blog Business Process Services (BPS) 4.0: Who should attend? Michel Janssen. Chief Research Officer. Rajesh Ranjan.

Research 130

Research Shared Services Sourcing Service 130

Everest Group

SEPTEMBER 25, 2024

Wholesale replacement is not only not likely in the cards, it won’t respect the DNA ( Respect the DNA – Sourcing Change ). GBS reporting can be a management hot potato—and it’s difficult to execute a complex program without consistent direction. How competent is the team? But a base understanding of capability before joining is critical.

Jobbing 130

Jobbing Outsourcing Management Global Business Services 130

Everest Group

MARCH 23, 2022

Based on our report, It’s Not a Talent War; It’s a New Reality – 2022 Key Issues in Global Sourcing, GBS headcount growth is expected to be steady, with average growth moving from 4-5% in 2020 to 8-10% in 2021. So, what should GBS organizations focus on now to establish and meet expectations for 2022 and beyond?

Global Business Services 130

Global Business Services Service Impact Sourcing Sourcing 130

Everest Group

JANUARY 5, 2023

In many cases, change management is deployed within transformation projects, with roles often divvied up between a mix of sourced and in-house staff rather than being adopted from the top and then applied throughout the organization.

Management 130

Management Right-Sizing Research Global Business Services 130

Premier BPO

AUGUST 2, 2024

The Case for Premier BPO Premier BPO, for over two decades, ensured that our clients benefit from our award-winning approach , delivering customized digital transformation solutions across various services, from contact centers and back-office services to IT and digital marketing.

Outsourcing 244

Outsourcing Co-Sourcing BPO Global Outsourcing 244

Everest Group

OCTOBER 31, 2022

Managing Principal, Sourcing Change. Now I am not advocating that we discard years of hard graft after having moved mountains to give legitimacy to global process owners, arguing successfully for investment in digital, creating a single source of enterprise data, and—finally—delivering end-to-end. Deborah Kops.

Offshoring 130

Offshoring Facilities Management Government Collaborations 130

Everest Group

MAY 8, 2023

Deborah Kops Managing Principal, Sourcing Change Executive Advisor, Everest Group Is it a normal silly season? Or is it a symptom of the times? Business dynamism is at an all-time high, compelling smart GBS organizations to go into continuous change mode.

Jobbing 130

Jobbing Flexibility Research Management 130

Premier BPO

JUNE 7, 2024

The analysis helped create a co-sourcing solution that easily integrated with the client’s system through training and cultural sensitivity workshops to foster a cohesive team environment. We differentiate ourselves through our Premier Sync framework , which offers co-sourcing solutions tailored to your specific challenges.

Outsourcing 244

Outsourcing Co-Sourcing BPO Operational Costs 244

Zinnov

OCTOBER 20, 2023

” – Peter Drucker In the 1980s, Shared Service Centers (SSCs) and third-party Independent Software Vendors (ISVs) significantly changed how American organizations managed essential functions by providing access to global talent. This evolving landscape prompts a re-evaluation of how services can be optimally delivered.

Shared Services 52

Shared Services Global Business Services Service E-Commerce 52

Everest Group

MARCH 12, 2024

Attendees will gather valuable insights to shape a forward-looking strategy for their global services delivery and learn successful approaches adopted by enterprises and service providers, including service delivery locations, sourcing strategy (in-house/GBS vs. outsourced), deal trends, talent strategy, and cost optimization strategy.

Service 147

Service Sourcing Outsourcing Marketing 147

Everest Group

OCTOBER 16, 2024

Relegated to focusing exclusively on cost Reporting line is continually tossed around between stakeholders Ebbing and flowing scope Can’t get a conversation with the CEO for love or money Not perceived as a source of capability Continually “rebooting” The obvious question is—how does GBS get into the room? Here’s how I see it.

Global Business Services 100

Global Business Services Flexibility Sourcing Efficiency 100

Everest Group

AUGUST 30, 2022

We ranked each GBS employer on employee satisfaction grade, compensation and benefits, work environment, career opportunities, and diversity and inclusion focus and investment. The top ten across India, the Philippines, and Poland.

Global Business Services 130

Global Business Services Service Research Advisory 130

Premier BPO

OCTOBER 21, 2022

Here’s part two of our blog series with key takeaways form the event. You may also like: Differential Cost of Co-sourcing versus Internal Hiring Estimate Your Savings when Co-Sourcing with Premier BPO. Some best practices include: Consolidated/Shared Service Models/Organizational Structure. ROI Calculator.

Co-Sourcing 130

Co-Sourcing BPO Call Center Sourcing 130

Everest Group

SEPTEMBER 21, 2021

Everest Group is a research firm focused exclusively on IT, business process, and engineering services – this specialization results in a depth of expertise that our clients find invaluable when making critical, strategic decisions related to their use and delivery of sourcing services. Global sourcing advisory firms.

Global Sourcing Advisory 100

Global Sourcing Advisory BPO Advisory Strategic Sourcing 100

Everest Group

SEPTEMBER 18, 2024

Our deep expertise and tenacious research focused on software, technology, business processes, and engineering through the lenses of talent, sustainability, and sourcing delivers precise and action-oriented guidance. For more information, visit www.everestgrp.com.

Service 100

Service Global Sourcing Advisory Advisory Research 100

31 West

SEPTEMBER 8, 2022

The official and ultimate goal of this blog post is to make you informed about the nuances (which can very well be called advanced tricks) that will help you save money when it comes to your IT help desk services. With that done, You should also consider a more advanced trick to cut the cost of the devices and services.

Service 130

Service Right-Sizing Shared Services Engineering 130

Everest Group

JANUARY 3, 2022

Global sourcing and vendor management CoE: The goals of global sourcing and vendor management within organizations are often changing to keep up with market trends. This CoE provides CEOs with needed processes, insight, and agility to manage their sourcing and vendor models as market trends fluctuate.

Robotics Process Automation 130

Robotics Process Automation Global Business Services Automation Finance 130

IBM Services

APRIL 20, 2023

For this reason, it’s worth examining how efficient the sourcing process is, how to control maverick buying and reduce revenue leakage and how to create a standardized buying experience across the organization. Why process excellence matters A mid-size organization will spend the equivalent of several billion U.S.

Automation 69

Automation Co-Sourcing Finance Right-Sizing 69

Zinnov

SEPTEMBER 18, 2024

This strategic move is set to bring key Finance processes like Source-to-Pay, Financial Planning and Analysis, Invoice-to-Cash, and Record-to-Report in-house to India. Adidas recently announced its decision to set up its first Global Capability Center (GCC) in India. 1 Retail GCC Destination?

Retail 52

Retail Supply Chain Management E-Commerce Inventory Management 52

SIG Speaks

MAY 2, 2022

On May 18, Canda Rozier CIAP, Sourcing Executive & former CPO, will share her digitization journey as a CPO. That session will be followed by Daryl Hammett, Global Head of Demand and Operations at Amazon Web Services (AWS), who will lead an exciting deep-dive discussion on the importance of professional development in sourcing. .

Sourcing 40

Sourcing Finance Shared Services Sales 40

SIG Speaks

MARCH 1, 2022

Future of Sourcing Awards. That's the sound of the SIG Future of Sourcing Awards making a return! The FOS awards are held to honor and celebrate individuals and organizations that show innovation, leadership and transformation in critical areas to the sourcing industry. Sourcing For a Resilient, Sustainable Supply Chain.

Sourcing 40

Sourcing Shared Services Automation Outsourcing 40

SIG Speaks

FEBRUARY 1, 2022

She will be joined by Daryl Hammett, Global Head of Lead Management and Operations Amazon Web Services (AWS), who will lead an exciting deep-dive discussion. Join your sourcing, procurement, and risk management colleagues in this two-hour interactive virtual environment to be challenged with topics related to our industries!

Sourcing 40

Sourcing Automation Advisory Shared Services 40

SIG Speaks

FEBRUARY 1, 2022

She will be joined by Daryl Hammett, Global Head of Lead Management and Operations Amazon Web Services (AWS), who will lead an exciting deep-dive discussion. Join your sourcing, procurement, and risk management colleagues in this two-hour interactive virtual environment to be challenged with topics related to our industries!

Sourcing 40

Sourcing Automation Advisory Shared Services 40

The Hackett Group

JULY 9, 2021

Understanding the sources of digital world-class performance. For the digital world class, transformation involves integrating or retiring legacy systems, adopting emerging technologies, migrating applications into the cloud and integrating data from disparate sources.

Information Technology 52

Information Technology Analytics Automation Design 52

Planergy Software

FEBRUARY 9, 2023

How strategic sourcing, cost management, and cost avoidance strategies can be applied to indirect spend. In this blog post, we will discuss what a travel and expense policy is, provide an example template, and outline some best practices. How to gain visibility and control of your indirect spend.

Finance 52

Finance Regulations Insurance Management 52

Magellan Solutions

FEBRUARY 24, 2022

“Shared services” are also an option for people who don’t want to sign a long-term deal. Media placement and distribution: the cost of paying external sources such as Facebook and LinkedIn for your ads. As a small business, outsourcing is a good idea only for short-term projects. Cost per Lead on Average.

Sales 40

Sales Outsourcing BPO Out-Tasking 40

Everest Group

DECEMBER 5, 2022

The panelists will share emerging best practices from leading organisations that are accelerating through the economic disruption and share guidance on how to plan for the future of sourcing. Global Head of Shared Services. Executive Advisor Everest Group and Principal, Sourcing Change. Sandy Khanna.

Marketing 130

Marketing BPO Sourcing Shared Services 130

Capgemini

FEBRUARY 7, 2024

End-to-end, future-ready supply chain orchestration What’s needed is a seamless, end-to-end service that brings together all these elements and that runs from supply planning all the way to logistics execution. With a global background, he excels in digital strategy, shared services, process design, and project management.

Supply Chain Management 52

Supply Chain Management Management Co-Sourcing Order Management 52