Remove Book Remove BPO Remove Global Business Services
article thumbnail

The State of GBS: Opportunities and Success Strategies for GBS Leaders | Webinar

Everest Group

IST The global business services (GBS) model is currently facing challenges, including the need for more skilled, project-ready talent, the ability to attract and retain talent, and cost pressures. Report How GBS Organizations Build Differentiated Employer Brand Perception | Report GBS Cost Benchmarks Book | | Report

article thumbnail

Is 2024 a Year of GBS Reckoning? | Blog

Everest Group

From any vantage point, COVID was good to the global business services (GBS) model. Show the enterprise how to work globally? Exploit technology to the extent possible to close the books on time and resolve people queries? Prove that collaboration doesn’t have to happen in a conference room?