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Transparent BPO Appoints Dean Birtwell to Vice President, Business Development

Transparent BPO Outsourcing

Sales Executive Brings Deep Background to Management Ranks Rockville, MD, Dec. 17, 2021 – Industry veteran Dean Birtwell is joining Transparent BPO as Vice President of Business Development. He reports to Scott Newman, CEO of Transparent BPO, a global contact center and business process outsourcer.

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The Glossary of Outsourcing Jargon by Premier BPO

Premier BPO

To help with that, Premier BPO has created our very own collection of Outsourcing terms to help anyone easily converse like an expert. . Below you will find a categorized vocabulary of Outsourcing Terms and general business terminology applied across multiple industries today: Outsourcing Definitions. Customer Satisfaction (C-SAT).

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Transparent BPO Appoints Alan Jackson as Vice President, Business Development

Transparent BPO Outsourcing

Customer Experience Skills Augment Company’s Management Ranks Rockville, MD, May 6, 2021 – Alan Jackson has been appointed as Vice President of Business Development of Transparent BPO, a global contact center and business process outsourcer. He reports to Scott Newman, CEO of Transparent BPO.

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Senior Analyst – Presales Solution (Application Services)

Everest Group

On the buy-side, the practice advises buyers on optimizing their sourcing spend by providing fair market price comparable for outsourced services, by understanding the delivery cost structures, and by rationalizing their IT-BPO portfolio.

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THE SOCAP RECAP – Finding New Pathways to CX

Premier BPO

Last week SOCAP hosted its much-anticipated CX Spring Symposium 2022 – Discovering New Pathways, sharing pandemic-transformation discoveries on the same topic, in which Premier BPO was a sponsor partner. Premier BPO Takeaways from SOCAP Spring Symposium. Premier BPO Expert Insight. The W.I.S.E.R Traditionalist. Cosmopolitan.

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Transparent BPO Appoints Alan Jackson as Vice President, Business Development

Transparent BPO Outsourcing

Customer Experience Skills Augment Company’s Management Ranks Rockville, MD, May 3, 2021 – Alan Jackson has been appointed as Vice President of Business Development of Transparent BPO, a global contact center and business process outsourcer. He reports to Scott Newman, CEO of Transparent BPO.

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ScaleHub BPO Crowd Boost: Introducing Tropper

ScaleHub

Our next BPO introduction in the ScaleHub BPO Crowd Boost series stakes its claim in 50 years of industry experience. Their expertise allows them to develop and ensure a strong security presence—which is important now more than ever. These BPOs make up our aptly named BPO Crowds. Introducing: Tropper.

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