Magellan Solutions

JULY 30, 2021

Let’s take a quick look at how Magellan Solutions managed to be consistent at the top spot of BPO Philippines over the last 3 years. Magellan Solutions will celebrate its 18th year as one of the best in the BPO Philippines for small and medium enterprises (SMEs). We will also show you the top BPO Philippines from 2019 to 2021.

BPO 52

BPO Call Center Outsourcing Business Process Outsourcing 52

Magellan Solutions

APRIL 2, 2024

Top 8 Best BPO Companies for SMEs in Data Entry In the fast-paced world of business process outsourcing (BPO) , small and medium-sized enterprises (SMEs) continuously peruse the maze of service providers to look for the best partner able to offer the most reliable and cost-efficient solution for their data entry needs.

Data Entry 52

Data Entry BPO Right-Sizing Call Center 52

Magellan Solutions

DECEMBER 13, 2023

Magellan Solutions is known as a leader in the business process outsourcing (BPO) industry for its innovative approach and forward-thinking mindset. Join Magellan on a journey of expertise, innovation, and success in BPO partnerships, industry innovation, and sustained growth.

BPO 52

BPO Business Process Outsourcing Sales Outsourcing 52

Magellan Solutions

AUGUST 12, 2021

How BPO Philippines improve this metric for SMEs. BPO Philippines offers multi discipline strategies to improve the Net Promoter Score (NPS) for businesses worldwide. . For SMEs and whatever industry you are in, NPS is critical for your operations, tactical, and strategic aspects of your business management. .

BPO 52

BPO Call Center Business Process Outsourcing Outsourcing 52

Magellan Solutions

MARCH 26, 2024

That’s when the best BPO companies come to the rescue! For small businesses, the best BPO partner is the cornerstone. What to Look For in an SME Customer Service BPO More than the surface, small and medium enterprises need a Business Process Outsourcing partner for customer services.

Customer Service 52

Customer Service BPO Service Nearshoring 52

Magellan Solutions

DECEMBER 13, 2023

Magellan Solutions is known as a leader in the business process outsourcing (BPO) industry for its innovative approach and forward-thinking mindset. Join Magellan on a journey of expertise, innovation, and success in BPO partnerships, industry innovation, and sustained growth.

BPO 52

BPO Business Process Outsourcing Sales Outsourcing 52

Magellan Solutions

MAY 6, 2024

Business Process Outsourcing (BPO) BPO is one of the most well-established and widely adopted types of outsourcing. This method lets you hand off specific business tasks to an outside company so you can keep doing what you do best. Magellan Solutions - Call Center | BPO | KPO | Outsourcing

Outsourcing 97

Outsourcing Offshoring Nearshoring BPO 97

Magellan Solutions

AUGUST 13, 2021

Many call center companies in BPO Philippines focus on improving the skills of their agents this 2021. There are several ways on how BPO Philippines improve the quality of their service of their business partners. One of which is developing the skills of their agents in order to adapt with the changes in the business paradigm.

BPO 52

BPO Call Center Outsourcing Customer Service 52

Redial

DECEMBER 15, 2022

Furthermore, outsourcing companies constantly invest in professional staff and innovative tools to elevate CX operations , that way many businesses don’t have to worry about establishing certain departments or tool acquirement. Love to meet you at our contact page. The cost of initial and ongoing training. Want to talk with?

Nearshoring 100

Nearshoring Offshoring Outsourcing Call Center 100

Magellan Solutions

SEPTEMBER 22, 2021

Do you find it difficult to meet your development targets? Have you fallen into the referral trap, where the majority of your development is based on referrals? . It’s not a good idea to rely solely on referrals for new business. But your agents can facilitate the B2B meeting for you. We got some answers!

Service 98

Service Sales Outsourcing Call Center 98

ScaleHub

JANUARY 12, 2022

Susanne brings her substantial knowledge of the BPO market as she assumes oversight of all sales activities in the EMEA region. In this crucial role, Susanne’s responsibilities will include: Strategic positioning of ScaleHub’s managed service offering within our target markets (BPOs & Shared Service Centers for insurers and banks).

Sales 52

Sales BPO Insurance Banking 52

Influx

APRIL 18, 2024

Jump ahead: Influx Helpware Ascensos SkyCom RPM BPO Essential considerations for outsourcing SaaS customer support SaaS customer service outsourcing The 5 best SaaS customer support companies 1. From training to QA, teams are fully managed by Influx to meet your business and customer needs. See Helpware’s pricing page.

Customer Support 52

Customer Support Nearshoring BPO Outsourcing 52

Magellan Solutions

JANUARY 22, 2024

Outsourced IT services include managed IT, software development, cloud computing, data science, and web/mobile development. Business Process Outsourcing (BPO) BPO expands beyond manufacturing to other industries. Business functions are outsourced to vendors through BPO.

Outsourcing 52

Outsourcing BPO Out-Tasking Business Process Outsourcing 52

Magellan Solutions

MAY 14, 2021

Consequently, BPO companies, specially in the Philippines , remain strong and continue to drive results despite the risk presented by Covid-19. However, despite the positive outlook and the perks of having a BPO, those who already have a traditional call center partner are getting tired and not being satisfied.

Call Center 52

Call Center BPO Customer Service Sales 52

Magellan Solutions

JUNE 17, 2021

Within a short turnaround, a professional and dedicated transcription service provider can produce clear, succinct, and consistent files of meetings, conference calls, presentations, and other events in either a verbatim or non-verbatim format. Opportunities to Focus on Other Business Activities. We are Magellan Solutions. .

Outsourcing 52

Outsourcing Service BPO Out-Tasking 52

Magellan Solutions

APRIL 22, 2024

This assures that user-generated content (UGC) meets guidelines and sets community standards. Human Content Moderation : Human moderators review content to ensure it meets community standards, providing a more nuanced approach but at a higher cost. contact-form-7] Magellan Solutions - Call Center | BPO | KPO | Outsourcing

BPO 52

BPO Out-Tasking Call Center Automation 52

Magellan Solutions

MAY 20, 2024

The Philippines’ BPO industry is now considered one of the biggest suppliers of global outsourcing solutions. The noteworthy revenue earned by the BPO industries was more than $32.5 No business will miss out on any chance to tap this thriving sector to ensure its fast-track growth. billion in the year 2022.

Call Center 52

Call Center BPO Outsourcing E-Commerce 52

Magellan Solutions

MARCH 13, 2024

Access to Global Talent Offshoring offers businesses access to a diverse pool of skilled professionals worldwide, helping them fill expertise gaps and gain perspectives that may not be available locally. Scalability and Flexibility Offshore teams can quickly scale in size to meet changing business demands.

Offshoring 105

Offshoring Outsourcing Out-Tasking Labor Costs 105

Blue Ocean

APRIL 16, 2024

Blue Ocean truly exemplifies what a BPO can do for a client in building a relationship and innovating to meet extraordinary needs. The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. Another judge wrote, “Wow!

Contact Center Outsourcing 59

Contact Center Outsourcing Sales Customer Service Insurance 59

Magellan Solutions

MARCH 20, 2020

But for small restaurant owners, and for those who want to focus on their main business, outsourcing can work for them. An order taking call center is a service designed to handle calls and meet the communication needs of customers. It includes office space, equipment, training and development programs, and manpower.

Call Center 52

Call Center BPO Outsourcing Customer Service 52

Magellan Solutions

JULY 21, 2021

Yet services of insurance BPO remain consistent. BPO claims can provide property insurance professionals to handle the following: Customer Support Services. The best insurance BPO has the ability to detect, investigate, and prevent these fraud cases from happening. Global insurers often outsource for the following reasons.

Insurance 52

Insurance Outsourcing Data Entry BPO 52

Magellan Solutions

MAY 30, 2021

BPO companies have several software that generates customers’ data. It’s true that Indian BPO offers cheaper service. Business Development Representative. Most of the time, these leads already have an initial contact with your business. Philippines Outsourcing Vs India’s BPO Services.

Sales 52

Sales Outsourcing Call Center BPO 52

Blue Ocean

APRIL 16, 2024

Blue Ocean truly exemplifies what a BPO can do for a client in building a relationship and innovating to meet extraordinary needs. The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. Another judge wrote, “Wow!

Contact Center Outsourcing 52

Contact Center Outsourcing Sales Customer Service Insurance 52

Magellan Solutions

JUNE 6, 2021

Before dealing with an outsourced phone support provider, you should check what kind of contract they have for your business. Looking for an affordable and quality outsourced phone support provider is a hard task because you need to compare a lot of BPO companies. This is one of the most popular contracts for BPO companies.

Outsourcing 52

Outsourcing Call Center BPO Sales 52

Magellan Solutions

JULY 17, 2021

So, what difference can an insurance outsourcing company make for your business? The Insurance Business Process Outsourcing (BPO) market share in the US is around US$1.7 So, it is only fitting that partnering with a BPO company could also give you access with this technology. Billion as of 2020. Data Management Service.

Insurance 52

Insurance Outsourcing Call Center BPO 52

Magellan Solutions

SEPTEMBER 10, 2019

But there’s more to outsourcing than meets the eye. Call center outsourcing is a business activity of subcontracting call center services like customer care and sales-related tasks. At the same time, it is one way of achieving the full potential of this business activity. How Outsourcing Helps Your Business. Co-managed.

Call Center 49

Call Center Outsourcing Contact Center Outsourcing Out-Tasking 49

Magellan Solutions

APRIL 9, 2024

As Henry Parungao, Business Development Director at Magellan Solutions, points out, “Magellan Solutions focuses on understanding SME needs and being adaptable rather than trailblazing new markets, aiming to capture the largest share of current demand.” Magellan Solutions - Call Center | BPO | KPO | Outsourcing

Outsourcing 52

Outsourcing Out-Tasking Collaborations Research 52

Magellan Solutions

MAY 2, 2024

The global BPO market is projected to reach $525 billion by 2030 , growing at over 9% annually. Evaluate their capabilities, infrastructure, security measures, and track record to ensure they can meet your requirements. Magellan Solutions - Call Center | BPO | KPO | Outsourcing

Offshoring 52

Offshoring Outsourcing Call Center Right-Sizing 52

Magellan Solutions

MAY 6, 2021

But since the 1990s, high-end technology slowly incorporated itself into the outsourcing industry, drastically improving the lives of BPO owners and their clients. Developers of BPO software are taking hybrid call centers one step further by creating novel ways to encompass more than inbound and outbound calling communication.

Call Center 52

Call Center Service Sales BPO 52

Anexa

MARCH 7, 2023

The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The post Anexa Wins Gold, Silver And Bronze Stevie® Awards In 2023 Stevie Awards For Sales & Customer Service first appeared on Anexa BPO.

Customer Service 40

Customer Service Sales Service Business Development 40

Magellan Solutions

JULY 4, 2021

Having a friendly customer service is a result when the BPO company offers a happy environment for their agents. . How Can BPO Companies Make Their Outsourced Support Agents Stay Longer? That’s why it is important that the BPO firm has updated technologies all the time. Participative management style for a BPO company.

Customer Service 52

Customer Service Outsourcing Call Center Service 52

Magellan Solutions

MAY 18, 2021

After you successfully land a B2B sales, then you have to get their information to set-up a meeting. The purpose of the meeting could differ from contract signing, another sales presentation, or purchasing date. Some businesses find it suspicious if someone is calling them using a 1-800 number or an area code far from their location.

Outsourcing 52

Outsourcing Sales Call Center BPO 52

Magellan Solutions

NOVEMBER 17, 2021

Thus outsource dental appointment reminder service is a necessary system to meet such demands. . On the contrary, a BPO company can immediately provide custom solutions that perfectly fits your requirements. We have 18 years in the BPO industry wherein we provide excellent reminder services for various industry verticals. .

Outsourcing 52

Outsourcing Service BPO Customer Service 52

Magellan Solutions

FEBRUARY 6, 2021

This means that these customers meet the qualifying standards and have the highest chance to avail the service or product. BPO industries in Asia offer telemarketing services. This includes meeting with company stakeholders and decision makers. Our business development team can guide you every step of the way. .

Call Center 40

Call Center Outsourcing Offshoring Sales 40

Max BPO

JULY 5, 2021

These Outsource Offline Data Entry Services offer precise and professional quality data that are appropriate for your business development. There requires no revision thereby less turnaround time and avoids expensive business escalations. On-Time Delivery. These on-time deliverables avoid overhead expenditures.

Data Entry 52

Data Entry Third Party Outsourcing Service Project Outsourcing 52

Magellan Solutions

JULY 15, 2021

Businesses all over the world prefer a performance based appointment setting as BPO companies would need to show results first before you pay them. Out of those set meetings, you still need to factor in your closure rate when it comes to sales pitching. Company’s Background.

Call Center 40

Call Center Sales BPO Outsourcing 40

Magellan Solutions

JULY 14, 2021

As the call center service provider handles it and ensures every system is ready to meet the needs of any US company. . As this is the basic education level anyone working in the BPO company must fulfill first in order to join the workforce. . Contact us today and let our Business Development Managers create the best solutions for you.

Call Center 52

Call Center Outsourcing Customer Support Flexibility 52