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Transformative UK events & summits to accelerate your 2025 growth

Redial

Elder and I had the opportunity to attend the CX Retail Conference last week. The purpose of our trip was to introduce Redial BPO at the CX Retail meetup and to the UK market. The event exceeded my expectations, especially as someone new to the business development world.

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The UK Experience – Events and Summits

Redial

Elder and I had the opportunity to attend the CX Retail Conference last week. The purpose of our trip was to introduce Redial BPO at the CX Retail meetup and to the UK market. The event exceeded my expectations, especially as someone new to the business development world.

Retail 130
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Do These 3 Emerging Markets Threaten BPO Philippines?

Magellan Solutions

BPO Philippines remain the top destination to outsource for business worldwide. Operational costs reduction and to boost organizational productivity prompts business leaders to outsource to BPO Philippines. This is because more and more countries intend to leverage BPO to enhance their economy. from 2021 to 2028.

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BPO Philippines 101: What Is KPI?

Magellan Solutions

What is KPI in the BPO Philippines ? The BPO Philippines provides several metrics to determine the growth and development of a company. It is an efficient way to plan all your business strategies. Besides that, we will check how the BPO Philippines set KPIs for their business partners. . Call Answer Time.

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Top 10 Best BPO for SMEs in Customer Service

Magellan Solutions

That’s when the best BPO companies come to the rescue! For small businesses, the best BPO partner is the cornerstone. What to Look For in an SME Customer Service BPO More than the surface, small and medium enterprises need a Business Process Outsourcing partner for customer services.

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Tips on How to Avoid Fraud in Loan Processing Call Center

Magellan Solutions

That’s why many businesses hope that outsourcing a loan processing call center can alleviate this situation. In fact, the fraud call rate is one in every 1,400 calls in retail banks. Retail banks lose more than $11 million annually because of fraudsters. Meanwhile, it is higher in credit card issuers at one per 800 calls. .

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Sourcefit Joins IBPAP

SourceFit

is now a member of IBPAP (Information Technology and Business Process Association of the Philippines). IBPAP is the country’s umbrella association for the local IT-BPO industry, with the goal of making the Philippines the world’s top destination for voice and non-voice outsourced services. Sourcefit Philippines Inc.