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The worst advice we’ve ever heard about inbound call center outsourcing

Magellan Solutions

The saying, “location, location, location” is the advice to follow in the real estate business because the property’s location is the most important determining factor of its value. However, this same advice may not always work out for the business process outsourcing (BPO) industry.

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Celebrating 25 Years of EXPO RC

Anexa

The theme of this year’s EXPO RC was “Innovation and Digital Transformation,” and the event featured a wide range of workshops, seminars, and panel discussions on topics such as artificial intelligence, chatbots, and customer experience management. The post Celebrating 25 Years of EXPO RC first appeared on Anexa BPO.

BPO 52
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SaaS Customer Support: 4 Facts For Customer Success

Pure Moderation

They can provide educational resources in the form of: Seminars Workshops Networking events Brochures. Through these learning opportunities, customer experience is improved, giving your business more visibility and traction. We’re a global business process outsourcing provider developing tailor-made solutions for our partners.