Premier BPO

JUNE 25, 2024

Customer Experience (CX) quality is in freefall in the US; a recent Forrester Research report highlights that US consumers’ perception of CX quality has fallen for the third year and sits at its lowest point since the inception of the CX index in 2016. appeared first on Premier BPO. References 1.

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Premier BPO

MARCH 29, 2023

I joined Premier BPO as the CEO in 2022 and as I come up on my premier year anniversary, I wanted to share some observations and notes. These are based on my personal trips to Manila, Lahore, numerous town halls, market research, one-on-one sessions, and our sales kick-off earlier this year. Our COO calls this “co-sourcing”.

Co-Sourcing 130

Co-Sourcing BPO Supply Chain Management Outsourcing 130

Premier BPO

AUGUST 19, 2021

To help with that, Premier BPO has created our very own collection of Outsourcing terms to help anyone easily converse like an expert. . Business Process Outsourcing (BPO). Co-Sourcing. For example, researching for legal advice, medical professionals, training, etc. . Recruitment Process Outsourcing (RPO).

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BPO Outsourcing Call Center Offshoring 130

Premier BPO

MAY 25, 2022

86% of job seekers research the company when deciding where to apply for a job – Glassdoor. Sourcing as many applicants as possible in a talent shortage requires reaching untapped talent pools; that way you get skill-set diversity among applicants. Get an Outsourcing Estimate. Use our ROI Calculator.

Co-Sourcing 130

Co-Sourcing BPO Outsourcing Jobbing 130

Premier BPO

MAY 17, 2023

Premier BPO has successfully addressed this issue for their clients, consistently growing their revenue and allowing them to invest in innovation and product development. At Premier BPO , we provide a range of services to ensure that software publishers can focus on research and development and innovation in their software products.

BPO 130

BPO Co-Sourcing Software Right-Sizing 130

Premier BPO

JULY 12, 2024

1 Even though a recent Forrester Research report highlights that US consumers’ perception of CX quality has fallen for the third year and sits at its lowest point since the inception of the CX index in 2016, the health sector has traditionally been behind the curve when it comes to prioritizing CX or in case of healthcare the Patient Experience.

Healthcare 130

Healthcare Efficiency BPO Insurance 130

Premier BPO

JUNE 21, 2024

Data security is paramount when utilizing hybrid work devices, but research indicates that 80% of BYOD programs are not securely managed 2. Premier BPO’s PremierTech Solutions bridges this gap. We differentiate ourselves through our PremierSync framework , which offers co-sourcing solutions tailored to your specific challenges.

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Premier BPO

AUGUST 30, 2024

4 Offshore Co-Sourcing: The Ultimate Team Booster Offshore staff augmentation involves engaging third-party service providers from other countries to support the in-house employees. The savings can be redirected to other vital areas, such as research and development, product promotion, and innovation.

Offshoring 130

Offshoring Co-Sourcing Labor Costs Outsourcing 130

Premier BPO

APRIL 13, 2023

Based on our research and interviews, we know that the outsourcing journey can be full of anxiety, particularly for first-time outsourcers. This recap is based on the live stream with Dave Shapiro, a 30-year industry veteran in outsourcing, and chief operating officer at Premier BPO. to help them acclimatize. time zones.

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Premier BPO

MARCH 18, 2022

Nicole Mason, President and Chief Executive of the Institute for Women’s Policy Research , and the woman who coined the term she-cession , in reference to the 2008 mancession. Diversity and flexibility at work are innate to a Co-sourcing model, which also offers talent from various geographies. The same was identified by C.

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Co-Sourcing BPO Jobbing Healthcare 130

Premier BPO

JULY 16, 2021

To successfully outsource part of your Finance department or service banner, it is imperative to pick the right BPO partner. As innumerable bpo companies offer F&A services , not all will be the right fit for your business needs. are some of Outsourcing in Finance and Accounting services that can be sublet. Improved Productivity.

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Outsourcing Service BPO Finance 130

Premier BPO

JULY 11, 2023

When ways of working are changing and managing remote workers is not a core competency, business leaders can turn to options such as outsourcing to a co-sourcing partner. More for you The post 4 Ways Hybrid Work Can Solve Talent Challenges appeared first on Premier BPO. Therein lies the opportunity.

Offshoring 100

Offshoring Reduced Overhead BPO Co-Sourcing 100

Premier BPO

SEPTEMBER 10, 2024

To successfully implement this, an organization must identify key data sources and work towards defining relevant KPIs and metrics. Without good governance, your teams end up spending 30% of their time on non-value-added tasks such as data sourcing, processing, cleanup, and manual reporting.

Co-Sourcing 130

Co-Sourcing Government Efficiency Out-Tasking 130

Premier BPO

OCTOBER 8, 2024

Extract, Transform, and Load (ETL) complements EDI by extracting data from various sources, transforming it into a usable format, and loading it into a central system like a data warehouse. This automation reduces manual entry errors, accelerates transaction processing, and swiftly allows businesses to respond to market demands.

Co-Sourcing 130

Co-Sourcing Outsourcing Efficiency Government 130

Simplr

DECEMBER 15, 2021

Simplr’s CMO Daniel Rodriguez and Zendesk’s Senior Manager of Co-Sourcing Timothy Esbe shared best practices for how to overcome common CX staffing hurdles you’ll likely confront this holiday season (and beyond) in a webinar we co-hosted on How to Overcome CX Team Turnover, Understaffing, Seasonality & More. .

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Co-Sourcing Right-Sizing Jobbing Sales 98

Groove Technology

SEPTEMBER 6, 2022

When hiring personnel for startups, managers frequently use GEOs to swiftly and effectively source international candidates. Long-term growth necessitates thorough resource allocation planning, market research, and the establishment of expansion checkpoints for the business. Establish a distinct legal entity or subsidiary.

Payroll 130

Payroll Human Resources Administrative Outsourcing 130

SIG Speaks

JULY 30, 2021

As demand continues to rock supply chains, we prepare for the future of procurement and risk mitigation with a host of exciting resources, industry research and webinars to elevate you in your role. Demystifying eAuctions – How to Source Smarter, Faster and Better. Demystifying eAuctions – How to Source Smarter, Faster and Better.

Co-Sourcing 40

Co-Sourcing Risk Management Risk Management Sourcing 40

SIG Speaks

SEPTEMBER 1, 2021

with a host of exciting resources, industry research and webinars to elevate you in your role. On September 15, Nitin Khorana, Vice President from Icertis, will explore maximizing supply chain potential with contract intelligence, followed by topic-based discussions on digitalization within procurement and sourcing. register now. .

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Co-Sourcing Risk Management Risk Management Sourcing 40

SIG Speaks

NOVEMBER 1, 2021

How to Build Resilient Supply Chains to Overcome Sourcing Disruptions. Procurement and sourcing leaders are still feeling the effects of sourcing disruptions in the supply chain. Digital Disruption in Sourcing and Procurement. Sourcing Industry Landscape Podcast. learn more. . learn more. . . learn more. . .

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Co-Sourcing Sourcing Automation Business Process Outsourcing 40

SIG Speaks

OCTOBER 1, 2021

Join this webinar with Kate Seagriff, Director of Strategic Sourcing from TripActions, and Aurélie Krau, Travel Consultant from Festive Road, as they explore the important role of technology to support these strategic goals and build resilient organizations. Connecting the Dots Between ESG Objectives and Source-to-Pay Processes.

Co-Sourcing 40

Co-Sourcing Facilities Management Sourcing Automation 40

Premier BPO

FEBRUARY 28, 2025

To address the multifaceted challenges of product recalls, companies must adopt a co-sourcing approach that integrates expert recall management with tailored, end-to-end solutions. A co-sourcing approach through contact centers ensures that specialized resources are deployed to maintain business continuity.

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Co-Sourcing Management Sourcing Analytics 130

Premier BPO

FEBRUARY 13, 2025

5 Premiers co-sourcing model helps businesses seamlessly align workforce strategies for future success. However, the latest research by the World Economic Forum reveals a concerning stagnation in employer-led upskilling initiatives for the first time in three years.

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