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The Differential Cost – Co-Sourcing vs. Internal Hiring

Premier BPO

Organizational transformation and sales growth are a top priority for companies today, causing a drive towards differential costs for decision-making. Fixed cost refers to the amount that is unaffected by any number of goods or services for any period of time. Premier BPO’s Differential Cost for Co-sourcing.

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One of the Best Strategic Business Decisions: Outsourcing

Premier BPO

Whether due to rapid growth or desires to leverage new opportunities, resource constraints make your business unable to keep up with technology-enabled production, customer service, or other business aspects. A dedicated Service Desk Coordinator (SDC) and QA Analyst were appointed to monitor performance and meet all targets.

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Elevate Your Contact Center with Premier BPO at ICMI Contact Center Expo

Premier BPO

Event Information: – Event Name: ICMI Contact Center Expo – Date: October 16 th – 19 th , 2023 – Location: Orlando, FL, Loews Royal Pacific Resort Join Premier BPO – Your Trusted Outsourcing Partner: At ICMI Contact Center Expo, you’ll have the chance to meet our team of outsourcing specialists.

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Meet the Premier BPO team to Elevate your CX. Join our breakout session at Call & Contact Center Expo U.S. Don’t miss out!

Premier BPO

Event Overview: Call & Contact Center Expo 23 USA is the leading customer service, business intelligence, and contact center networking event. Premier BPO Exhibit: Learn how to elevate your customer experience and streamline your operations with Premier BPO. The post Meet the Premier BPO team to Elevate your CX.

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PCI Certified Outsourcer Presenting at Call & Contact Center Expo – Stand #4047

Premier BPO

Event Overview: Call & Contact Center Expo 23 USA is the leading customer service, business intelligence, and contact center networking event. Premier BPO Exhibit: Learn how to elevate your customer experience and streamline your operations with Premier BPO.

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First-Time Outsourcing Specialist Speaking at SOCAP

Premier BPO

Session on Best Practices by Premier BPO: Hear from our outsourcing expert, Premier BPO COO, Dave Shapiro on the Best Practices of Offshore Outsourcing. The company offers co-sourcing, a hybrid approach to outsourcing, across multiple functions for several industries through its global sites.

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SOCAP Fall 2023: What to Expect This Symposium

Premier BPO

Discover the secrets of how successful companies adapt swiftly to evolving customer demands A long-standing SOCAP partner, Premier BPO will be hosting the First-Timers’ event again this year and will be in attendance at the SOCAP IMPACT Awards Gala; set to conclude the three-day symposium.