Decoding BPO vs. KPO: Choosing the Right Outsourcing Model for Your Business
NoonDalton
DECEMBER 30, 2024
Outsourcing has emerged as a go-to solution for companies aiming to focus on their core competencies while delegating secondary or specialized functions to third-party providers. While both BPO and KPO are subsets of outsourcing, they cater to distinct business needs and require different levels of expertise.
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