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This year’s event was held from March 23 rd to 26 th under the theme of “Leading Shared Services into the Future”. The week featured prize-winning speakers and GlobalBusinessServices giants. Premier BPO was a sponsor at the event and showcased at booth #108.
From any vantage point, COVID was good to the globalbusinessservices (GBS) model. Show the enterprise how to work globally? Prove that collaboration doesn’t have to happen in a conference room? For the first time in its short history, the model was tested, and it passed with flying colors.
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