Magellan Solutions

MAY 17, 2021

This has resulted in the rapid development of BPO centers in the country. . As a result, you may want to consider outsourcing. . Listed below are some of our outsourcing models that you may find helpful. Third-Party Outsourcing. This is the most common delivery model associated with BPO in the Philippines.

BPO 52

BPO Outsourcing Offshoring Third Party Outsourcing 52

Magellan Solutions

JUNE 15, 2021

While pricing and services are important factors, you should also consider the attrition or turnover rate of the BPO company. Here’s the average attrition rate of the BPO industry in the past decade: Year. Average Attrition Rate for the BPO Industry. More Efficient and Productive Agents. Performance Based Rewards.

Customer Service 52

Customer Service BPO Call Center Outsourcing 52

Magellan Solutions

MARCH 19, 2021

Common BPO outsourcing in the country are captive centers and third-party outsourcing. Clients nowadays want a hybrid approach to outsourcing while still keeping work in-house. This makes the country excel in many fields and makes us one of the top choices for outsourcing jobs. . Efficiency.

Third Party Outsourcing 52

Third Party Outsourcing Outsourcing Offshoring BPO 52

Magellan Solutions

OCTOBER 16, 2018

Another reason why outsourcing is an excellent option is that they already take in-charge of HR and other general administrative tasks — making the entire process convenient and cost-efficient on your side. With outsourcing, you can leverage the skills of call center agents in your chosen BPO company.

Call Center 66

Call Center Service Labor Costs Third Party Outsourcing 66

Magellan Solutions

JANUARY 1, 2023

Common BPO outsourcing in the country are captive centers and third-party outsourcing. Clients nowadays want a hybrid approach to outsourcing while still keeping work in-house. This makes the country excel in many fields and makes us one of the top choices for outsourcing jobs. . Efficiency.

Outsourcing 40

Outsourcing Third Party Outsourcing Offshoring BPO 40

VXI

MARCH 2, 2023

Opportunities to test emerging technologies and co-create digital-first solutions The best partners take outsourcing a step further, offering consulting services and digital experience capabilities to drive efficiencies and next-level service experiences for members.

Outsourcing 52

Outsourcing Co-Sourcing Third Party Outsourcing Robotics Process Automation 52

VXI

MARCH 2, 2023

Opportunities to test emerging technologies and co-create digital-first solutions The best partners take outsourcing a step further, offering consulting services and digital experience capabilities to drive efficiencies and next-level service experiences for members.

Outsourcing 52

Outsourcing Co-Sourcing Third Party Outsourcing Robotics Process Automation 52