Everest Group

MAY 12, 2022

Everest Group research validates growing business case for impact sourcing—offering enterprises alternative talent sources while making this world a better place to live in. Impact sourcing workers deliver a reliable quality of service and, in many cases, very unique and valuable talents and perspectives.

Impact Sourcing 130

Impact Sourcing Sourcing E-Commerce Research 130

Everest Group

JANUARY 17, 2024

Explore our 2023 report for insights on top locations with high impact worker presence, detailing talent distribution in impact sourcing.

Impact Sourcing 130

Impact Sourcing Sourcing Marketing Engineering 130

Everest Group

JANUARY 17, 2024

Learn the influence of Generation AI and Large Language Models (LLMs) on impact sourcing and the challenges hindering their adoption.

Impact Sourcing 147

Impact Sourcing Sourcing Marketing Engineering 147

ScaleHub

NOVEMBER 23, 2021

We’re proud to say that the next BPO in our BPO Crowd Boost series is not only a stellar start-up organization, but one that expands ScaleHub’s reach into another promising region for data processing services—Africa. Apart from a dynamic region, this BPO’s work is based in elevating a crucial cause. Introducing: UPSource.

BPO 52

BPO Data Entry Impact Sourcing Government 52

Customer Serv Outsource Smarter

DECEMBER 16, 2022

If 2020 and 2021 were years of change, transformation, and tumult in the business process outsourcing (BPO) world, how do we describe 2022 ? So, what’s in store for 2023 in our beloved BPO industry? The nearshore region consists of 26 countries throughout Latin America and the Caribbean that offer BPO services to U.S.

BPO 52

BPO Outsourcing Nearshoring Call Center 52

Everest Group

JANUARY 17, 2024

Attrition rates among impact workers continue to be lower than non-impact workers, indication higher employee commitment among the impact workers.

Marketing 130

Marketing Impact Sourcing Engineering Sourcing 130