Redial

MARCH 10, 2023

Insurance policies provide a safety net that can help mitigate the negative effects of accidents, illnesses, natural disasters, and other unexpected events. This blog post will discuss how BPO/call centers can help companies streamline their operations through outsourcing policy management.

Call Center 130

Call Center BPO Outsourcing Nearshoring 130

Everest Group

MARCH 7, 2025

Generative AI is rapidly transforming IT and BPO services, reshaping cost structures, workforce dynamics, and contracting strategies. Join Everest Group experts Amy Fong and Prateek Gupta for an insightful session on the commercial implications of generative AI in sourcing.

BPO 130

BPO Sourcing Service 130

OpenAccess BPO

NOVEMBER 4, 2021

Open Access BPO is once again participating in the TCS New York City Marathon, set to take place this Sunday, November 7. The multilingual call center joins the prestigious event as a major sponsor of Ryan’s Run, a nonprofit organization and NYC Marathon Silver Charity Partner.

BPO 98

BPO Call Center Healthcare Service 98

Everest Group

AUGUST 29, 2024

LIVE WEBINAR The Pricing Landscape in APAC: Optimizing IT and BPO Spend in a Shifting Market August 29, 2024 | 11 a.m. ACT In the IT and BPO outsourcing industry, growth rates have declined over the past eight quarters, testing business resilience, challenging providers, and evolving buyer expectations. IST | 1:30 p.m. SGT | 2:30 p.m.

BPO 130

BPO Marketing Outsourcing Software 130

Premier BPO

APRIL 28, 2023

Session on Best Practices by Premier BPO: Hear from our outsourcing expert, Premier BPO COO, Dave Shapiro on the Best Practices of Offshore Outsourcing. The event presents the challenges and progress made over time, and a chance to connect with like-minded peers to explore new opportunities.

Outsourcing 147

Outsourcing Co-Sourcing BPO Offshoring 147

Everest Group

APRIL 7, 2022

To keep the IT BPO industry running seamlessly, government guidelines for on-site working were relaxed worldwide so employees could work from home. the current set of monetary incentives for the IT BPO industry are tied to a physical space, or an office, in a specially designated area (e.g., SEZ in India, PEZA in the Philippines).

BPO 130

BPO Service E-Commerce Government 130

Premier BPO

SEPTEMBER 21, 2023

This year’s Fall SOCAP event featured a comprehensive lineup of experts, collaborative community summits, valuable networking prospects, and practical advice from experienced industry professionals and innovators. Watch the live video of Premier BPO receiving the award here: www.youtube.com/watch?v=3tm9NdPGiRQ

BPO 130

BPO Co-Sourcing Customer Service Collaborations 130

Premier BPO

APRIL 18, 2023

Event Overview: Call & Contact Center Expo 23 USA is the leading customer service, business intelligence, and contact center networking event. Premier BPO Exhibit: Learn how to elevate your customer experience and streamline your operations with Premier BPO.

Co-Sourcing 130

Co-Sourcing Outsourcing BPO Sourcing 130

Premier BPO

JUNE 2, 2022

Deemed “The Premier Conference and Networking Summit for MSPs ”, the event brings together industry moguls, MSPs, VARs , resellers, agents, analysts, SMBs , and solution providers alike. Book a Meeting with us Premier BPO Recommendations for MSP Expo. Book a Meeting with us Premier BPO Recommendations for MSP Expo.

Cybersecurity 130

Cybersecurity BPO Sales Collaborations 130

Premier BPO

MARCH 15, 2023

Event Overview: SSOW is the largest global outsourcing platform that brings together outsourcing industry professionals, executives, speakers, and business owners under one roof. Premier BPO Exhibit Premier BPO will be showcasing at Booth 108 with our leadership in attendance.

Outsourcing 130

Outsourcing Co-Sourcing BPO Global Outsourcing 130

Premier BPO

MAY 16, 2023

The Call & Contact Center Expo is an industry event catering to professionals in the customer care, contact center, and customer experience field. The event was an excellent opportunity for organizations to connect and strategize on optimizing Customer Experience (CX) for their client base.

Co-Sourcing 130

Co-Sourcing BPO Call Center Customer Support 130

OpenAccess BPO

MARCH 31, 2022

MAKATI CITY, Philippines, March 31- Open Access BPO has opened a new operations site in Makati City, Philippines. ” Open Access BPO CEO Ben Davidowitz stated. The post Open Access BPO to Launch 7th Global Facility in Manila appeared first on Open Access BPO.

BPO 97

BPO Outsourcing Call Center 97

Offshore India Data Entry

JANUARY 22, 2024

Offshore Business process outsourcing (BPO) has become an increasingly popular way for companies to streamline operations and transform their business. By shifting tasks to specialized Offshore BPO service providers, you avoid the need to hire, train, and manage additional full-time staff.

Offshoring 94

Offshoring BPO Accounting Data Entry 94

OpenAccess BPO

NOVEMBER 10, 2021

Among the marathoners is Open Access BPO employee Alessio Urbani who represented the multilingual call center in the prestigious race. Since 2016, Open Access BPO has been a major sponsor of Ryan’s Run, a charity campaign […].

BPO 98

BPO Call Center 98

Premier BPO

SEPTEMBER 8, 2023

Join us at this year’s Fall SOCAP event for a dynamic experience filled with expert insights, community summits, networking opportunities, and transformative tips from industry pros and trailblazers. About Premier BPO Premier BPO seeks to be a seamless extension of its client’s business processes.

Co-Sourcing 130

Co-Sourcing BPO Retail Advisory 130

Redial

OCTOBER 14, 2022

I’ve searched studies for various analysis and predictions regarding local and international events, what we are going through and how it has affected our reality. But the multinationals’ role in the due attention for this event is also considered. Image by pikisuperstar on Freepik.

Nearshoring 100

Nearshoring BPO E-Commerce Business Process Outsourcing 100

Premier BPO

JUNE 15, 2022

Premier BPO Exhibit. Premier BPO will be at Booth 359. The post Gold sponsor at MSP Expo 2022 Presenting at Booth 359 appeared first on Premier BPO. Gold sponsor at MSP Expo 2022 Presenting at Booth 359. Here’s how we can support MSPs/VARs: Security / SOC services. Web and Database support. Service Desk Coordinators, Dispatch.

BPO 130

BPO Collaborations Customer Service Marketing 130

Premier BPO

OCTOBER 12, 2022

This year SOCAP hosted the Indy Fall Symposium SOCAP 2022 in Indianapolis, with Premier BPO returning as a First Timer’s Orientation sponsor. Premier BPO specializes in helping first-time outsourcers explore and rollout a hybrid workforce. commented Premier BPO COO, Dave Shapiro. commented Premier BPO COO, Dave Shapiro.

BPO 130

BPO Co-Sourcing Call Center Outsourcing 130

Everest Group

JANUARY 8, 2025

CIOs, CTOs, COOs Business heads IT/BPO strategy heads, department heads Head of outsourcing, global sourcing mangers Procurement managers, vendor managers Senior marketing executives AR teams What are the sourcing best practices to incentivize supplier behavior and drive better innovation and governance? Who should attend?

Banking 130

Banking Insurance BPO Sourcing 130

Premier BPO

MAY 12, 2022

Last week SOCAP hosted its much-anticipated CX Spring Symposium 2022 – Discovering New Pathways, sharing pandemic-transformation discoveries on the same topic, in which Premier BPO was a sponsor partner. Premier BPO Takeaways from SOCAP Spring Symposium. Premier BPO Expert Insight. Premier BPO Experience. The W.I.S.E.R

BPO 130

BPO Co-Sourcing Insurance Automation 130

Everest Group

APRIL 9, 2024

During Shared Services & Outsourcing Week (SSOW), March 20-23, in Orlando, “The G6 BPO Debate” tackled thought-provoking and challenging questions associated with BPO’s impact on GBS. Keep reading for the perspectives of Everest Group Partner Rohitashwa Aggarwal, who attended the event. Reach out to us to learn more.

Global Business Services 182

Global Business Services Outsourcing Service BPO 182

Premier BPO

JULY 19, 2022

Premier BPO was there to engage with this audience of over 7,000 registered attendees. Among the leadership present at the event, our COO, Dave Shapiro had a short interview with the event sponsor, TMC’s Group Editor in Chief, Rich Tehrani. MSP EXPO Key Takeaways by Premier BPO. How to Hire in 2022 Premier BPO Insight.

Co-Sourcing 130

Co-Sourcing BPO Labor Costs Cybersecurity 130

Premier BPO

OCTOBER 28, 2022

This year’s Indy Fall symposium saw Premier BPO return as the orientation hosts for First. Continued below in our three-part series blog, is key takeaways from the event, with focus on the. This is a win-win solution that Premier BPO offers and it comes with its own set. About Premier BPO. every year. time attendees.

Co-Sourcing 130

Co-Sourcing BPO Healthcare Call Center 130

Premier BPO

MAY 17, 2023

Premier BPO has successfully addressed this issue for their clients, consistently growing their revenue and allowing them to invest in innovation and product development. At Premier BPO , we provide a range of services to ensure that software publishers can focus on research and development and innovation in their software products.

BPO 130

BPO Co-Sourcing Software Right-Sizing 130

Premier BPO

OCTOBER 21, 2022

Premier BPO attended as a First-Timer Orientation specialist. Here’s part two of our blog series with key takeaways form the event. You may also like: Differential Cost of Co-sourcing versus Internal Hiring Estimate Your Savings when Co-Sourcing with Premier BPO. Premier BPO Insight for Businesses From SOCAP 22.

Co-Sourcing 130

Co-Sourcing BPO Call Center Sourcing 130

Anexa

OCTOBER 15, 2021

The best example of this would be Alibaba’s Taobao Live annual event, involving an online livestream broadcast with their ecommerce store to allow viewers (and consumers) to watch and shop at the same time. The post LIVE COMMERCE: How BPO / Outsourcing Companies Can Support Commerce as an EVENT first appeared on Anexa BPO.

BPO 52

BPO Outsourcing Retail Data Entry 52

Premier BPO

APRIL 18, 2023

Event Overview: Call & Contact Center Expo 23 USA is the leading customer service, business intelligence, and contact center networking event. Premier BPO Exhibit: Learn how to elevate your customer experience and streamline your operations with Premier BPO.

Co-Sourcing 100

Co-Sourcing Outsourcing BPO Sourcing 100

VXI

OCTOBER 27, 2021

Some engagement activities include: team-building activities, recognition events, fund-raisers for charity, games, and competitions, potluck workplace parties, and even time-tested team lunches may be considered a team engagement if done right. The post Job Satisfaction: An Award-Winning BPO Company’s Secrets appeared first on VXI.

Jobbing 98

Jobbing BPO Call Center Business Process Outsourcing 98

Everest Group

FEBRUARY 8, 2022

CIOs CTOs CDOs IT executives IT strategy leaders BPO department leaders GBS leaders managing IT and BPO outsourcing contracts. Join our LinkedIn Live After Event. Don’t miss the opportunity to get a behind-the-scenes view of the conversation after the webinar event. Who should attend? Our Experts. Rahul Gehani.

Outsourcing 130

Outsourcing Management BPO Banking 130

Premier BPO

MARCH 29, 2023

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. Premier BPO was a sponsor at the event and showcased at booth #108.

Shared Services 100

Shared Services Service Co-Sourcing BPO 100

Everest Group

APRIL 5, 2024

Contents: In this report, we examine: Everest Group’s PEAK Matrix® evaluation of IPA solution providers, categorizing them as Leaders, Major Contenders, Aspirants, and Star Performers The IPA solution provider market’s competitive landscape Providers’ key strengths and limitations Scope: All industries and geographies IPA solutions: sourcing IPA technology (..)

Automation 124

Automation BPO Sourcing Finance 124

Premier BPO

JULY 16, 2021

To successfully outsource part of your Finance department or service banner, it is imperative to pick the right BPO partner. As innumerable bpo companies offer F&A services , not all will be the right fit for your business needs. Types of F&A Services Offered by Premier BPO.

Outsourcing 130

Outsourcing Service BPO Finance 130

Everest Group

MAY 1, 2023

IST With a fast-growing talent pool, good language coverage, and an increasingly mature business process outsourcing (BPO) market, Africa is fast emerging as an attractive alternative to India and the Philippines for offshore work. What questions will the event address? CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m.

Service 130

Service Business Process Outsourcing Offshoring BPO 130

Premier BPO

MAY 1, 2022

Gathering industry pioneers and top experts under one platform in Phoenix, Arizona; the event is titled “ Discovering New Pathways – A Learning Symposium for CX Professionals ”. . Premier BPO will be present among sponsors and exhibitors at the Symposium sharing experiences, insights, and solutions. . Voice of the Agent study.

BPO 100

BPO Flexibility Sales Collaborations 100

Everest Group

JULY 28, 2023

In-Person Event SIG 2023 Global Executive Summit October 16 - 18, 2023 | Scottsdale, AZ Everest Group is a proud sponsor of SIG’s 2023 Global Executive Summit , taking place from October 16 – 18, 2022 at the Omni Scottsdale Resort & Spa at Montelucia, in Scottsdale, AZ. Have price increases leveled out?

Nearshoring 130

Nearshoring Offshoring BPO Sourcing 130

Everest Group

JULY 28, 2023

In-Person Event SIG 2023 Global Executive Summit October 16 - 18, 2023 | Scottsdale, AZ Everest Group is a proud sponsor of SIG’s 2023 Global Executive Summit , taking place from October 16 – 18, 2022 at the Omni Scottsdale Resort & Spa at Montelucia, in Scottsdale, AZ. Have price increases leveled out?

Nearshoring 130

Nearshoring Offshoring BPO Sourcing 130

Everest Group

JUNE 22, 2023

In this webinar, our analysts will examine the major events affecting the CXM industry in the first six months of 2023, how these events have shaped the industry, and what we can expect for the rest of the year.

Impact Sourcing 130

Impact Sourcing BPO Sales Outsourcing 130