Everest Group

OCTOBER 20, 2023

As a result of these concerns, global leaders adopted a more cautious stance going into this year, according to Everest Group’s annual Key Issues survey of over 200 global leaders across industry enterprises, Global Business Services (GBS) centers , and providers. This has led to muted growth (0.5-2%)

Service 147

Service Offshoring Global Business Services Information Technology 147

Everest Group

MARCH 14, 2022

Case #1: Assisted a top 10 service provider in identification of Global Business Service / captive targets for acquisition/carve-outs. Case #2: Identifying best-fit European locations for new delivery center set-up for a global IT-BPO service provider.

Research 100

Research Nearshoring BPO Global Business Services 100

Everest Group

JANUARY 11, 2024

From any vantage point, COVID was good to the global business services (GBS) model. Show the enterprise how to work globally? Outsourcing relationships will continue to morph: The days of shipping 3000 jobs to your favorite BPO provider will continue to sunset in favor of more strategic, even temporal relationships.

Global Business Services 130

Global Business Services Advisory Jobbing Offshoring 130