BPO, Impact Sourcing and Outsourcing

Driving Social Transformation: The Power of Impact Sourcing on India’s Rural Economy

Everest Group

MARCH 17, 2023

By working together, employers, training institutions, the government, and other stakeholders can create a sustainable and inclusive impact sourcing movement in India that empowers the rural population and drives overall social transformation. What is impact sourcing?

Impact Sourcing

Impact Sourcing Sourcing BPO Government

Impact Sourcing Delivers Winning Business Trifecta: Competitive Edge, Talent Advantage, Positive Social Impact—Everest Group | Press Release

Everest Group

MAY 12, 2022

Everest Group research validates growing business case for impact sourcing—offering enterprises alternative talent sources while making this world a better place to live in. Impact sourcing workers deliver a reliable quality of service and, in many cases, very unique and valuable talents and perspectives.

Impact Sourcing

Impact Sourcing Sourcing E-Commerce Research

The Power of Purpose: How Impact Sourcing Specialists are Transforming Lives | Blog

Everest Group

MAY 1, 2023

Seeing impact sourcing in action at Vindhya e-Infomedia validated to Everest Group that this growing business practice is more than a feel-good story but a win-win for individuals, companies, and communities. Highlights of the trip were meeting Vindhya e-Infomedia Founder and Managing Director Pavithra Y. The team was truly inspired!

Impact Sourcing

Impact Sourcing Sourcing Jobbing BPO

Beat the talent shortage in a better way with Impact Sourcing

ScaleHub

JANUARY 25, 2023

Socially conscious actions have shown positive returns for both businesses and communities at-large – and none more so than Impact Sourcing. Read our primer on Impact Sourcing: what it is, why companies should consider it, and how ScaleHub puts it into action with the help of trusted partners.

Impact Sourcing

Impact Sourcing Sourcing Data Entry Business Process Outsourcing

Sourcing Leaders’ Key Priorities: Accelerating Growth Through Global Services | Webinar

Everest Group

MAY 2, 2024

In this webinar, our sourcing and pricing analysts will discuss action items for procurement teams to achieve these goals and attain an accelerated growth trajectory in H2 2024. What are sourcing leaders’ key priorities for H2 2024? What questions will the webinar answer for the participants?

Sourcing

Sourcing Service Strategic Sourcing BPO

Procurement Outsourcing (PO) – Services PEAK Matrix® Assessment 2023

Everest Group

OCTOBER 10, 2023

Procurement Outsourcing (PO) – Services Procurement Outsourcing (PO) providers are seen as strategic partners by organizations and are playing a critical role in helping them navigate the challenges posed by macroeconomic uncertainties and inflationary pressures by driving cost reduction and enhancing efficiencies.

Outsourcing

Outsourcing Service Sourcing Payroll

Exploring South Africa’s CX Services Potential: Your Gateway to Exceptional Customer Experiences

Everest Group

SEPTEMBER 14, 2023

Get insights on the CXM industry in Europe in our webinar, Navigating the European CXM Outsourcing Market: Trends and Insights. English is the primary language utilized for BPO services in Cape Town, although there is also a significant Afrikaans-speaking population.

Service

Service Impact Sourcing Contact Center Outsourcing Government

Diversity is Gaining Ground in BPS – Why your Organization Should Care | Blog

Everest Group

DECEMBER 2, 2021

To learn more about why your organization should pay attention to supplier diversity, Impact Sourcing (IS), and Diversity, Equity, and Inclusion (DE&I), read on. Thus, impact sourcing is impactful sourcing – for the bottom line too! What do these terms mean?

Impact Sourcing

Impact Sourcing BPO Sourcing Business Process Outsourcing

What is Impact Sourcing and Why Does it Matter?

NoonDalton

MAY 8, 2023

This is where impact sourcing can be useful. Business Process Outsourcing (BPO) includes the business buzzword “impact sourcing.” ” Outsourcing was once associated with negative connotations. However, there has been a significant shift in outsourcing practice.

Impact Sourcing

Impact Sourcing Sourcing BPO Outsourcing

Sustainable Moderation: The “Impact” of “Sourcing” on Trust & Safety | Webinar

Everest Group

AUGUST 9, 2022

Head of Trust & Safety Head of content moderation CHROs and heads of HR Sustainability leaders Head of outsourcing Global sourcing managers BPO leaders. Principal Analyst for Impact Sourcing and Sustainability. Who should attend? Abhijnan Dasgupta. Practice Director.

Sourcing

Sourcing Impact Sourcing BPO Government

How are European Organisations Riding the Global Services Headwinds? | Webinar

Everest Group

MARCH 22, 2022

Steeply climbing salaries and outsourcing rates, dwindling talent pools, and increasing customer expectations of service are causing organisations across Europe to feel the heat and break budgets when it comes to global services. CIOs CTOs CDOs IT and BPO leaders Sourcing leaders Strategy leaders GBS leaders. LIVE WEBINAR.

Service

Service Impact Sourcing BPO Sourcing

The Mid-year CXM Checkpoint: Key Learnings and What’s to Come | Webinar

Everest Group

JUNE 22, 2023

Our speakers will discuss: The CXM industry’s performance in the first half of 2023 The potential impact of next-generation technologies, such as Generative AI, on CXM Major M&A activities in CXM Key considerations for enterprises and service providers in the current market scenario Who should attend?

Impact Sourcing

Impact Sourcing BPO Sales Outsourcing

BPO Outsourcing Trends in 2023: What Should We Expect?

Customer Serv Outsource Smarter

DECEMBER 16, 2022

If 2020 and 2021 were years of change, transformation, and tumult in the business process outsourcing (BPO) world, how do we describe 2022 ? So, what’s in store for 2023 in our beloved BPO industry? Outsourcing costs have been steadily rising in the U.S., Social impact outsourcing. Was it more of the same?

BPO

BPO Outsourcing Nearshoring Call Center

Refky on the transformation of the BPO Industry and the Key to RAYA CX’s Success

Raya Contact Center

JUNE 6, 2022

He ended the talk with details on our expansion plans into new markets that are in motion and the role ITIDA plays in developing, supporting, and marketing the ICT and outsourcing sector in Egypt. Also, RAYA CX’s role in developing the community through youth skill development programs and impact sourcing.

BPO

BPO Call Center Impact Sourcing Analytics

An Outsourcing Industry Professional’s Guide to Social Sustainability in ESG

Intelligent Sourcing

MAY 30, 2023

This white paper is a guide for business process outsourcing (BPO) professionals on Environmental, Social, and Governance (ESG), with a particular focus on Social Sustainability in outsourcing. We will explore wider ESG drivers and frameworks, digging into Social Sustainability imperatives for BPO providers and their clients.

Outsourcing

Outsourcing Business Process Outsourcing BPO Sourcing

Next Wave Cities to Drive Philippine BPO Growth

SourceFit

NOVEMBER 4, 2014

The program will implement activities that increase awareness of IT-BPM and outsourced services beyond call centers, including new services like game development, animation, software development, and healthcare. DOST’s Rural Impact Sourcing program also aims to teach individuals in rural areas to acquire ICT skills and build start-ups.

BPO

BPO Call Center Offshoring Impact Sourcing

DOST Targets $18B Philippine Outsourcing, Offshoring Revenue

SourceFit

OCTOBER 24, 2014

The Department of Science and Technology (DOST) expects revenues of BPO companies in the Philippines to increase to $18 billion by the end of 2014 due to its “Next Wave Cities” program. The program also aims to roll out information campaigns on the country’s BPO services that go beyond voice and contact support.

Offshoring

Offshoring Outsourcing BPO Impact Sourcing

Gov’t to Ramp Up Promotion of Outsourcing Philippines Next Wave Cities

SourceFit

JUNE 16, 2015

The government is ramping up promotion of Outsourcing Philippines “next wave” cities or cities outside Metro Manila, Philippines that are considered attractive outsourcing destinations. WTO Director-General Praises Outsourcing Philippines. Accounting Outsourcing Philippines. GET MORE Philippine BPO 2015 News.

Outsourcing

Outsourcing Impact Sourcing Offshoring Government

Global Sourcing Brief

Driving Social Transformation: The Power of Impact Sourcing on India’s Rural Economy

Impact Sourcing Delivers Winning Business Trifecta: Competitive Edge, Talent Advantage, Positive Social Impact—Everest Group | Press Release

Trending Sources

The Power of Purpose: How Impact Sourcing Specialists are Transforming Lives | Blog

Beat the talent shortage in a better way with Impact Sourcing

Sourcing Leaders’ Key Priorities: Accelerating Growth Through Global Services | Webinar

Procurement Outsourcing (PO) – Services PEAK Matrix® Assessment 2023

Exploring South Africa’s CX Services Potential: Your Gateway to Exceptional Customer Experiences

Diversity is Gaining Ground in BPS – Why your Organization Should Care | Blog

What is Impact Sourcing and Why Does it Matter?

Sustainable Moderation: The “Impact” of “Sourcing” on Trust & Safety | Webinar

How are European Organisations Riding the Global Services Headwinds? | Webinar

The Mid-year CXM Checkpoint: Key Learnings and What’s to Come | Webinar

BPO Outsourcing Trends in 2023: What Should We Expect?

Refky on the transformation of the BPO Industry and the Key to RAYA CX’s Success

An Outsourcing Industry Professional’s Guide to Social Sustainability in ESG

Next Wave Cities to Drive Philippine BPO Growth

DOST Targets $18B Philippine Outsourcing, Offshoring Revenue

Gov’t to Ramp Up Promotion of Outsourcing Philippines Next Wave Cities

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