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From Roman Tax Collectors to Global Business Partners: A History of Outsourcing

Premier BPO

Initially, it involved basic tasks but has evolved into a complex strategy integral to modern business operations, including Business Process Outsourcing (BPO), which encompasses contact centers and back-office functions. This era laid the groundwork for the modern BPO industry. based organizations.

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BPO Business Models: 3 Must-Know Facts

Pure Moderation

Business Process Outsourcing or BPO refers to delegating business tasks and processes to a third-party service provider. If your organization has been considering outsourcing non-primary but equally essential tasks, it’s crucial to understand the many different BPO business models available. What Do BPO Companies Do?

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Philippine BPO Companies to Add 70,000 Jobs in 2018

SourceFit

Philippine BPO companies are expected to add 70,000 jobs and generate $1 billion in revenues in 2018 as the workforce acquires new skills to survive the shift towards artificial intelligence (AI), according to the Contact Center Association of the Philippines (CCAP). The majority of call center jobs are middle to high-skilled.

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What To Expect From The BPO Industry In 2018

Magellan Solutions

He added that our adequate foreign exchange reserves, declining external debt ratio, and sustained flows of remittances and revenues from business process outsourcing (BPO) industry “give investors comfort about the Philippines’ resilience to future external shocks.”. million Filipinos. million Filipinos.

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Driving Social Transformation: The Power of Impact Sourcing on India’s Rural Economy

Everest Group

These enabling institutions educate and train the rural youth population with job-ready communications and technical skills to improve their employment prospects and advance impact sourcing in India. BPO companies in metro and tier-I cities face a severe talent crunch due to high contact center agent attrition rates.

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1.3M Jobs in Ph BPO by 2016

SourceFit

The Philippine business process outsourcing (BPO) industry will offer 120,000 more employment opportunities in 2012, which is in line with the industry target of employing 1.3 million workers in BPO by 2016. Ideal job candidates in the industry should have leadership skills, English-language ability, and strategic thinking. .

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100,000 medical-related jobs in PH BPO

SourceFit

The Philippines’ Department of Labor and Employment (DOLE) is urging nursing graduates to consider the more than 100,000 non-clinical but medical-related job opportunities in the healthcare information sector of the country’s business process outsourcing (BPO) industry. the Labor Secretary said. million direct and 3.2

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