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It is because its BPO is the fastest-growing segment of the IT industry. One of them is the low laborcost. The purpose of outsourcing was the movement of work to cheaper labor in Indian markets. The deal included services such as IT help desk, desk-side services, and application support.
The financial institution has its sharedservices and many other regional hubs in the Philippines. Because of the high unit cost of its internal call centers, Entergy decided to outsource its customer care operations to an American BPO company. The lower laborcosts in developing countries make it possible.
Paypal’s initiative in outsourcing most of its customer service-related tasks not only favors its users, but it’s also a smart move for them to save on laborcosts while providing job security to employees worldwide. Join the countless successful businesses that have benefited from our top-notch outsourcing services.
The financial institution has its sharedservices and many other regional hubs in the Philippines. Because of the high unit cost of its internal call centers, Entergy decided to outsource its customer care operations to an American BPO company. The lower laborcosts in developing countries make it possible.
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