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One of the Best Strategic Business Decisions: Outsourcing

Premier BPO

To underscore how an external partner well versed in Tech-related expertise can improve operational efficiency, resulting in significant cost savings, improved scalability, and exceptional customer service, we will demonstrate Premier BPO’s collaborative approach and customized solutions to help the client transform their Help Desk Services.

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Susanne Richter-Wills joins ScaleHub as Vice President Sales EMEA

ScaleHub

Susanne brings her substantial knowledge of the BPO market as she assumes oversight of all sales activities in the EMEA region. In this crucial role, Susanne’s responsibilities will include: Strategic positioning of ScaleHub’s managed service offering within our target markets (BPOs & Shared Service Centers for insurers and banks).

Sales 52
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ScaleHub expands to Southeast Asia, Australia and New Zealand

ScaleHub

With subsidiaries in the US and Bulgaria, ScaleHub’s parent company, headquartered in Norderstedt (near Hamburg), Germany, is forming its newest entity to build upon the success of its fully cloud-based managed-service crowdsourcing solution in Southeast Asia and Oceania. Learn more.

BPO 52
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Senior Analyst – Cloud Services

Everest Group

On the buy-side, the practice advises buyers on optimizing their sourcing spend by providing fair market price comparable for outsourced services, by understanding the delivery cost structures, and by rationalizing their IT-BPO portfolio.

Service 40
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ScaleHub APAC expansion continues: new entity in Japan

ScaleHub

ScaleHub will continue to focus on the globally defined target markets of BPOs and shared service centers for the financial services industry. Its finance industry is centered around Tokyo, the world’s largest city measured by GDP and home to ScaleHub’s operations in Japan.

Finance 52
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Magellan Solutions joins CeBIT Australia 2016

Magellan Solutions

The IBPAP delegation consisted of 11 Philippine BPO companies: Magellan Solutions, Acquire BPO, First Maritime Shared Services, Personiv, Pointwest Technologies Corp., Sitel Philippines Corporation, Startek, Spi Global, TaskUs Inc., and Teleperformance Australia Pty Ltd.

BPO 63
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List of Companies That Outsource Call Centers

Magellan Solutions

The financial institution has its shared services and many other regional hubs in the Philippines. Prudential Financial, a Fortune 500 company, provides financial, insurance, and investment management services to individuals and institutions in more than 40 countries. HSBC Holdings. Prudential Financial.