ScaleHub

DECEMBER 1, 2022

We’re proud to introduce Jacquelyn McMullen as Global Marketing Director. As a certified digital marketing professional with over ten years of experience, Jacquelyn comes to ScaleHub with a wealth of experience in the FinTech industry. This is an exciting mission for the global market. ScaleHub’s global team continues to grow!

Marketing 98

Marketing Business Process Outsourcing BPO Shared Services 98

Everest Group

FEBRUARY 13, 2024

GBS leaders Enterprise executives COOs GCC leaders IT/BPO department heads Global sourcing mangers GBS / Shared services center heads Global services leaders Locations heads Piyush Dubey Practice Director Bharath M Vice President Meghna Thomas Senior Analyst Related Content: The State of the GBS Market: Opportunities and Success Strategies for GBS (..)

Global Business Services 130

Global Business Services Shared Services BPO Sourcing 130

Everest Group

FEBRUARY 9, 2024

Gain insight into how CX data and analytics & artificial intelligence operations are currently structured, spanning in-house, outsourced, and shared services.

Analytics 130

Analytics Marketing Shared Services Outsourcing 130

Everest Group

AUGUST 1, 2023

What is the expected role of third-party service providers / shared services in supporting businesses? Which F&A areas are driving investments? Who should attend?

Finance 130

Finance Accounting BPO Shared Services 130

Everest Group

SEPTEMBER 21, 2021

What is the latest on the procurement outsourcing service provider landscape? Global sourcing managers BPO leaders Heads of Global Business Services organizations and Shared Services Enterprise CPOs Procurement leaders. Who should attend? Vice President. Shirley Hung. Vice President. Michel Janssen.

Outsourcing 130

Outsourcing Government Global Business Services BPO 130

Everest Group

MAY 9, 2023

What is the role of different market participants in helping enterprises realize value? How relevant is cost optimization as a value lever in the current recessionary environment? What are the pragmatic steps enterprises can take to maximize value realization? Who should attend?

BPO 130

BPO Banking Outsourcing Sourcing 130

NoonDalton

FEBRUARY 13, 2023

Business process outsourcing, or BPO, is a crucial subject for Global Business Services (GBS), but sadly, it runs the risk of being underappreciated. BPO service providers have risen up the value chain and into many different functions in the previous ten years, including finance, supply chain, HR, and IT.

Global Business Services 94

Global Business Services Outsourcing Robotics Process Automation BPO 94

Everest Group

SEPTEMBER 21, 2021

This role is part of the Pricing Assurance practice, which assists buyers and service providers with pricing decisions in outsourcing arrangements. Solution design / Price to win / Bid management teams within Tier 1 IT/BPO service providers. BPO, IT ADM, IT Infrastructure etc.).

Global Sourcing Advisory 100

Global Sourcing Advisory BPO Advisory Strategic Sourcing 100

Magellan Solutions

FEBRUARY 5, 2021

The Stance of BPO in the Philippines. As a BPO service provider, Magellan Solutions understand that one must be on top of innovation. Employees are being required to meet the expectation of learning new skills to be on the same level as the global market. Also called an offshore shared service. TALK TO US!

BPO 52

BPO Third Party Outsourcing Outsourcing Offshoring 52

Magellan Solutions

MAY 28, 2021

BPO companies in the Philippines employ more than 2 million people. As a result, this tiny island nation is posing as a strong competitor to established global BPO players such as India. This had further led Deloitte to predict that the country may increase its share of the BPO pie to 20% of the entire global market.

BPO 52

BPO Outsourcing Call Center Government 52

Magellan Solutions

MAY 17, 2021

This has resulted in the rapid development of BPO centers in the country. . This is the most common delivery model associated with BPO in the Philippines. Also called an offshore shared service. About half of captive units providing voice services are completely or owned by a U.S. Third-Party Outsourcing.

BPO 52

BPO Outsourcing Offshoring Third Party Outsourcing 52

Everest Group

SEPTEMBER 18, 2024

APPLY ON LINKEDIN Job Title: Senior Analyst – Cloud Services Location City: Gurgaon/Bengaluru Industry: Research and Advisory Services Company: Everest Group About Everest Group Confident decisions driven by deep expertise and tenacious research.

Service 100

Service Global Sourcing Advisory Advisory Research 100

Magellan Solutions

MAY 3, 2016

The IBPAP delegation consisted of 11 Philippine BPO companies: Magellan Solutions, Acquire BPO, First Maritime Shared Services, Personiv, Pointwest Technologies Corp., Sitel Philippines Corporation, Startek, Spi Global, TaskUs Inc., and Teleperformance Australia Pty Ltd.

BPO 63

BPO Outsourcing Finance Healthcare 63

ScaleHub

JANUARY 25, 2023

There are three primary models of Impact Sourcing (as defined by the Rockefeller Foundation ): ● Direct : Traditional outsourcing providers, and shared service centers adopt Impact Sourcing principles and hire high-potential but disadvantaged people directly. Why should companies consider Impact Sourcing?

Impact Sourcing 98

Impact Sourcing Sourcing Data Entry Business Process Outsourcing 98

SourceFit

AUGUST 6, 2019

A report from Texas-based consulting firm Everest Group showed that the 2018 global growth in IT and business process outsourcing (BPO) has dropped to 3 to 4 percent. Meanwhile, the Philippine BPO sector continued to grow faster than the global market at 5.1 Global BPO Market on the Rebound. million workers.

Global Outsourcing 52

Global Outsourcing Outsourcing BPO Call Center 52

Magellan Solutions

JULY 14, 2021

2021 BPO Status in the Philippines. The working conditions increased the fear of Covid-19 among 247 bpo services inc. The pandemic damaged even the BPO sector. But the BPO industry in the Philippines accommodated many adjustments. The pandemic disrupts the BPO industry. Moreso, Filipinos are resilient.

Call Center 52

Call Center Outsourcing Business Process Outsourcing BPO 52

ScaleHub

AUGUST 5, 2021

Torsten Malchow, ScaleHub’s CRO, will lead the sales and marketing strategy for these dynamic markets along with his continued work expanding ScaleHub in both the North American and European markets. Stay tuned in to our BPO Crowd Boost series as we will continue to announce exciting BPO partnerships over the coming weeks.

BPO 52

BPO Insurance Outsourcing Banking 52

ScaleHub

JANUARY 12, 2022

Susanne brings her substantial knowledge of the BPO market as she assumes oversight of all sales activities in the EMEA region. In this crucial role, Susanne’s responsibilities will include: Strategic positioning of ScaleHub’s managed service offering within our target markets (BPOs & Shared Service Centers for insurers and banks).

Sales 52

Sales BPO Insurance Banking 52

Magellan Solutions

MARCH 27, 2023

Source: Magellan Solutions In 2023, global outsourcing spending may reach US$731 billion, according to Deloitte’s Outsourcing and Shared Services 2019-2023 Report. Spending on business process outsourcing (BPO) is anticipated to reach US$212 billion in 2023, up by 19% from 2019. Its market value in 2016 was US$106.46

Outsourcing 86

Outsourcing Business Process Outsourcing Out-Tasking E-Commerce 86

Magellan Solutions

MARCH 4, 2020

Some of the most common outsourced services are data processing, photo editing, e-commerce management , website design, and search engine marketing. India is now facing serious competition in the outsourcing market. It is because its BPO is the fastest-growing segment of the IT industry. American Express .

Outsourcing 64

Outsourcing Call Center E-Commerce BPO 64

Magellan Solutions

JUNE 7, 2021

What is the role of a creative bpo. Marketing collateral. Email marketing templates. Copywriting Outsourcing: Magellan Solutions hire the most responsible for writing the text, or copy, used in marketing and promotional materials. Common outsourced services to back office service provider philippines.

Outsourcing 52

Outsourcing Content Writing Call Center BPO 52

Magellan Solutions

MAY 23, 2021

However, there are a lot of contact center services to choose from. As more and more companies are outsourcing, BPO companies need to adjust with the rising call center demands. The shared services allow BPO companies to be more flexible when it comes to accepting outsourcing companies. SSA = Shared Service Agent.

Call Center 52

Call Center Service Shared Services BPO 52

Magellan Solutions

MAY 3, 2022

To resolve this concern, many businesses opt to call center outsourcing — the process of subcontracting customer care services , sales/telemarketing functions , and market research to a service vendor. The patterns and needs of customers dictate the direction of the market. Telefónica. HSBC Holdings.

Call Center 81

Call Center Outsourcing Offshoring Banking 81

ScaleHub

JUNE 15, 2022

ScaleHub will continue to focus on the globally defined target markets of BPOs and shared service centers for the financial services industry. With our crowdsourcing technology, ScaleHub is uniquely poised to fill the gap in the market for extremely accurate data processing.

BPO 52

BPO Finance Shared Services Regulations 52

Magellan Solutions

JULY 11, 2021

PROS: Magellan Solutions offer a shared service team that is more affordable compared to a dedicated call center team. Aside from telemarketing Philippines outbound call center service, Magellan Solutions could provide several BPO services like inbound call center and back-office support. New Media Services.

Call Center 52

Call Center BPO Outsourcing Business Process Outsourcing 52

Magellan Solutions

MARCH 19, 2021

We require our agents to meet the expectation of learning new skills to be on the same level as the global market. Common BPO outsourcing in the country are captive centers and third-party outsourcing. The government has been an integral part of the BPO success in the country. Also called an offshore shared service.

Third Party Outsourcing 52

Third Party Outsourcing Outsourcing Offshoring BPO 52

Anexa

MAY 16, 2022

The next normal in business sees shared-services morphing into global business services (GBS) – but whatever the level of operations – these organizations share the same concerns. It might be time to ask yourself how a BPO / outsourcing company like Anexa can impact your company’s ability to meet the future?

E-Commerce 52

E-Commerce BPO Human Resources Research 52

Everest Group

OCTOBER 20, 2023

Offshore locations like India continue to be the destination of choice for global service delivery, given the significant cost arbitrage opportunities. Exhibit 3 shows how the leverage of tier 2/3 cities witnessed growth in 2023. Exhibit 3: Trends in center setup across Tier 1 and Tier 2/3 locations (2022-23) 4.

Service 147

Service Offshoring Global Business Services Information Technology 147

ScaleHub

APRIL 27, 2022

He’ll continue to build our existing US business focus on BPOs, service bureaus, and shared service centers for insurance companies and banks. The US market is huge and demanding. Local expertise about the BPO and the financial services markets is important to continue our success.

Sales 52

Sales Insurance Manufacturing BPO 52

Magellan Solutions

NOVEMBER 7, 2023

billion market worth in 2019? By delegating non-core business functions to third-party service providers, they can free up their internal resources to focus on revenue-generating activities. Join the countless successful businesses that have benefited from our top-notch outsourcing services. So, what’s driving this growth?

Call Center 52

Call Center Outsourcing Pharmaceuticals Out-Tasking 52

Auxis

NOVEMBER 12, 2021

With the pandemic adding new urgency for CFOs to build Modern Finance Departments and accelerate digital transformation, the global finance outsourcing market is projected to grow more than 40% by 2027, surpassing $50 billion, according to ReportLinker.

Accounting 98

Accounting Outsourcing Finance Reduced Costs 98

Magellan Solutions

MARCH 27, 2023

Source: Magellan Solutions In 2023, global outsourcing spending may reach US$731 billion, according to Deloitte’s Outsourcing and Shared Services 2019-2023 Report. Spending on business process outsourcing (BPO) is anticipated to reach US$212 billion in 2023, up by 19% from 2019. Its market value in 2016 was US$106.46

Outsourcing 52

Outsourcing Business Process Outsourcing Out-Tasking E-Commerce 52

Magellan Solutions

MAY 6, 2020

To resolve this concern, many businesses opt to call center outsourcing — the process of subcontracting customer care services , sales/telemarketing functions , and market research to a service vendor. The patterns and needs of customers dictate the direction of the market. Telefónica. HSBC Holdings.

Call Center 52

Call Center Outsourcing Offshoring Banking 52

Magellan Solutions

JANUARY 1, 2023

We require our agents to meet the expectation of learning new skills to be on the same level as the global market. Common BPO outsourcing in the country are captive centers and third-party outsourcing. The government has been an integral part of the BPO success in the country. Also called an offshore shared service.

Outsourcing 40

Outsourcing Third Party Outsourcing Offshoring BPO 40

Magellan Solutions

JUNE 23, 2021

Shared Inbound Services. A shared services center is a paid unit that handles specific company activities like human resources, IT, accounting, and payroll. Image is vital in a competitive market. Cheap Call Center Service Provider.

Call Center 52

Call Center Service Outsourcing Customer Service 52

Magellan Solutions

MARCH 21, 2019

One of the longest clients of the Philippine-based BPO company Magellan Solutions continues to experience a steady increase in inbound sales conversion. The client, which sells male enhancement products, initially started its partnership with Magellan Solutions as an inbound account under the shared services. Initial concerns.

Call Center 40

Call Center Accounting Sales BPO 40

SIG Speaks

FEBRUARY 1, 2022

Join Procurement experts, Vishal Patel, Ivalua's VP of Product Marketing and Hackett Group's Principal and Global Procurement Advisory Practice Leader, Chris Sawchuk for an interactive discussion on anticipating disruptive trends and growth projections. How will Sourcing for Outsourcing and Shared Services Change Going Forward?

Sourcing 40

Sourcing Automation Advisory Shared Services 40