BPO market update: a plan for the future
Microsourcing
MARCH 16, 2023
It will come as no surprise for anyone who knows me that I am truly excited about what the next year will deliver for the Business Process Outsourcing (BPO) industry.
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BPO market update: strength in numbers
Microsourcing
SEPTEMBER 29, 2021
When it comes to embracing change, the Business Process Outsourcing (BPO) industry has long prided itself on its ability to adapt and evolve. As the headline of a 2015 commentary about the industry declared : “Two decades of BPO evolution: We’ve come a long way, baby!”.
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Top 17 Healthcare Call Center Companies in 2021
Magellan Solutions
JULY 19, 2021
Why Outsource To Healthcare Call Center Companies In 2021. Healthcare services outsourced are: provider services. Enter healthcare call center outsourcing companies. Staying true to the original BPO idea of outsourcing non-essential but still important activities to another party. Acquire BPO Philippines.
This is How Work Environment Helps Call Center Outsourcing Philippines Be The Best In Any Industry
Magellan Solutions
JULY 12, 2021
Why is Call Center Outsourcing Philippines the top destination for offshore services? When we talk about outsourcing, one of the top destinations that comes up is the Philippines. Call center Philippines outsourcing was greatly affected by the pandemic. Microsourcing. Outsourced. Six Eleven Global Teleservices.
The impact of generative AI on the BPO industry
Microsourcing
DECEMBER 3, 2023
Generative AI may be able to trace its origins to the 1960s 1 but for the everyday man or woman, it was the past year that gave birth to one of the most remarkable technologies they have seen.
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