Groove Technology

OCTOBER 1, 2024

Let's delve into the three primary types: Business Process Outsourcing (BPO) Business Process Outsourcing involves contracting non-core business activities to external service providers. According to Deloitte's 2020 Global Outsourcing Survey, 70% of companies cite cost reduction as a primary reason for BPO adoption.

Software 130

Software Outsourcing Nearshoring Offshoring 130

Magellan Solutions

JUNE 15, 2021

The objective of this analysis is to reduce costs and to recognize which activities are the most valuable to the firm. BPO are experts in providing after-sales services. That is why some SMEs hire BPO to complete or fill in critical components of their Value Chain to gain competitive advantage. Lead Generation Services.

Customer Support 52

Customer Support Outsourcing Service Sales 52

Magellan Solutions

AUGUST 5, 2022

Arizona State University defines “ outsourcing ” as the practice to hire a third party to complete work services. There are technically 4 types of outsourcing : Professional Outsourcing – It’s any kind of specialized work like outsourced due diligence, content moderation , law, accounting, customer service and more.

Outsourcing 40

Outsourcing BPO Customer Service Outsourcing Professionals 40