Everest Group

SEPTEMBER 18, 2024

On the buy-side, the practice advises buyers on optimizing their sourcing spend by providing fair market price comparable for outsourced services, by understanding the delivery cost structures, and by rationalizing their IT-BPO portfolio.

Service 100

Service Global Sourcing Advisory Advisory Research 100

ScaleHub

APRIL 27, 2022

We’re thrilled to welcome Peter Mueller as ScaleHub’s new Vice President Sales–Americas. He’ll continue to build our existing US business focus on BPOs, service bureaus, and shared service centers for insurance companies and banks. Peter’s primary focus will be on business expansion in the US and Canada.

Sales 52

Sales Insurance Manufacturing BPO 52

Magellan Solutions

MAY 3, 2022

To resolve this concern, many businesses opt to call center outsourcing — the process of subcontracting customer care services , sales/telemarketing functions , and market research to a service vendor. It also outsourced its debt collections to a service provider. Telefónica. HSBC Holdings.

Call Center 81

Call Center Outsourcing Offshoring Banking 81

ScaleHub

AUGUST 5, 2021

Torsten Malchow, ScaleHub’s CRO, will lead the sales and marketing strategy for these dynamic markets along with his continued work expanding ScaleHub in both the North American and European markets. John concluded by commenting on ScaleHub’s regional origins, “German engineering still delivers very high-quality services and innovation.”.

BPO 52

BPO Insurance Outsourcing Banking 52

Magellan Solutions

MARCH 4, 2020

It is because its BPO is the fastest-growing segment of the IT industry. The deal included services such as IT help desk, desk-side services, and application support. Microsoft is still in tight partnership with the Indian BPO industry. However, India’s communication problems have long been inflicting its BPO industry.

Outsourcing 64

Outsourcing Call Center E-Commerce BPO 64

Anexa

MAY 16, 2022

The next normal in business sees shared-services morphing into global business services (GBS) – but whatever the level of operations – these organizations share the same concerns. It might be time to ask yourself how a BPO / outsourcing company like Anexa can impact your company’s ability to meet the future?

E-Commerce 52

E-Commerce BPO Human Resources Research 52

Magellan Solutions

MAY 6, 2020

To resolve this concern, many businesses opt to call center outsourcing — the process of subcontracting customer care services , sales/telemarketing functions , and market research to a service vendor. It also outsourced its debt collections to a service provider. Telefónica. HSBC Holdings.

Call Center 52

Call Center Outsourcing Offshoring Banking 52

Magellan Solutions

JUNE 23, 2021

Shared Inbound Services. A shared services center is a paid unit that handles specific company activities like human resources, IT, accounting, and payroll. A full commission system makes sense for both services engaged in sales or lead generation. . Cheap Call Center Service Provider. Telecoms Cost

Call Center 52

Call Center Service Outsourcing Customer Service 52

Magellan Solutions

MARCH 21, 2019

One of the longest clients of the Philippine-based BPO company Magellan Solutions continues to experience a steady increase in inbound sales conversion. December 2018 to February 2019), the campaign has recorded a six-percent increase in ads inbound sales conversion. During a three-month period (i.e.,

Call Center 40

Call Center Accounting Sales BPO 40

Magellan Solutions

JULY 11, 2021

PROS: Magellan Solutions offer a shared service team that is more affordable compared to a dedicated call center team. Aside from telemarketing Philippines outbound call center service, Magellan Solutions could provide several BPO services like inbound call center and back-office support. Magellan Solutions Inc.

Call Center 52

Call Center BPO Outsourcing Business Process Outsourcing 52

Magellan Solutions

FEBRUARY 24, 2022

For this reason, every marketer’s top goal is to find leads and keep the sales pipeline going. According to them: Lead generation , at its most basic, is the process of creating interest in and/or awareness of a product or service offered by a business among the general public. Helps create sales ready leads.

Sales 40

Sales Outsourcing BPO Out-Tasking 40

SIG Speaks

FEBRUARY 1, 2022

How will Sourcing for Outsourcing and Shared Services Change Going Forward? Recently the Sourcing Industry Group (SIG) and DATAMARK, Inc collaborated on a short survey to look at the evolving trends and market perspectives for outsourcing and shared services, post pandemic. learn more. . learn more. .

Sourcing 40

Sourcing Automation Advisory Shared Services 40

SIG Speaks

FEBRUARY 1, 2022

How will Sourcing for Outsourcing and Shared Services Change Going Forward? Recently the Sourcing Industry Group (SIG) and DATAMARK, Inc collaborated on a short survey to look at the evolving trends and market perspectives for outsourcing and shared services, post pandemic. learn more. . learn more. .

Sourcing 40

Sourcing Automation Advisory Shared Services 40

SIG Speaks

MARCH 1, 2022

How will Sourcing for Outsourcing and Shared Services Change Going Forward? Recently the Sourcing Industry Group (SIG) and DATAMARK, Inc collaborated on a short survey to look at the evolving trends and market perspectives for outsourcing and shared services post-pandemic. learn more. . learn more. .

Sourcing 40

Sourcing Shared Services Automation Outsourcing 40

Everest Group

DECEMBER 3, 2024

Join this webinar as our panel of pricing experts analyze the significant trends of 2024 and offer a forward-looking view on IT and BPO services pricing for 2025. How has the cost of delivering IT and BPO services and pricing changed in 2024? What questions will the webinar answer? Who should attend?

Outsourcing 130

Outsourcing BPO Service Services Contracting 130

Everest Group

DECEMBER 26, 2024

The candidate must be able to analyze, write, participate actively in the sales cycle, consult, present in front of large and small audiences, work with senior executives, develop complex and compelling scenarios, develop research agendas and work with clients solving strategic outsourcing issues.

Healthcare 100

Healthcare Advisory Research Jobbing 100