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In this insightful webinar, Everest Group experts Parul Jain, Manish Malik, Harshit Mittal, and Ricky Sundrani will explore the price and cost forecasts for the next 6 to 12 months across key categories, such as Applications, Infrastructure, and BPO services, across locations such as North America, Europe, and India.
CIOs, CTOs, CPOs, heads of procurement, and heads of outsourcing Category managers Indirect sourcing leaders Buyers of outsourced services Strategicsourcing leaders IT and BPO department leaders Supplier management leaders GBS leaders managing IT and BPO outsourcing contracts Price-to-win teams from service providers Service Providers’ sales leaders (..)
On the buy-side, the practice advises buyers on optimizing their sourcing spend by providing fair market price comparable for outsourced services, by understanding the delivery cost structures, and by rationalizing their IT-BPO portfolio.
In this webinar, Everest Group’s pricing experts will analyze the trends observed this year and deliver the pricing outlook for IT and BPO services in 2023. CIOs, CTOs, and CDOs IT and BPO department leaders SVMOs CPOs Strategicsourcing leaders Category managers Supplier management leaders Vendor managers. Rahul Gehani.
Who Should Attend: GBS leaders Category Leaders StrategicSourcing Leaders CIO, IT/BPO Strategy Heads Procurement Managers Vendor Management Leads Register Here Abhishek Sharma Partner, Pricing Assurance Everest Group Bharath M Vice President, Global Sourcing Everest Group
Our speakers will discuss: Which key outsourcing pricing and commercial themes were observed in the first part of 2023 How these six themes are expected to play out for the remainder of the year How enterprises can use these themes to plan and execute on their cost-cutting directives Who should attend?
Many in Procurement and StrategicSourcing espouse the use of should-cost or clean-sheet models, benchmarks and other behavior sensing models in support of negotiating prices on direct and indirect spend category products & services. We recommend a comprehensive program, including: Apply StrategicSourcing 101 principles.
On the buy-side, the practice advises buyers on optimizing their sourcing spend by providing fair market price comparables for outsourced services, by understanding the delivery cost structures, and by rationalizing their IT-BPO portfolio. Solution design / Price to win / Bid management teams within Tier 1 IT/BPO service providers.
sales, marketing, other service lines) Strong executive presence and presentation skills Excellent written and oral communication skills Collaborative work style; strong interpersonal and team skills MBA from a premium school APPLY ON LINKEDIN Everest Group complies with the GDPR, CCPA/CPRA and other data protection regulations.
On the buy-side, the practice advises buyers on optimizing their sourcing spend by providing fair market price comparable for outsourced services, by understanding the delivery cost structures, and by rationalizing their IT-BPO portfolio.
If we look at BPO ( Business process outsourcing ), KPIs are critical to determining the work's weekly, monthly, and quarterly health of the outsourced work. Whereas in Call centers BPO, you would focus on more customer satisfaction, call turnaround time, and ACS average customer spend. It creates accountability to ensure.
This same technology is used in invoice processing, where it can read, analytics, and process submitted invoices quickly, which eventually means the end or a considerable reduction in the resources needed from a BPO for that specific service which the AP function lends itself well to. I was working with a company to implement spend analytics.
The Certified Sourcing Professional (CSP) Program is a 10-week course that focuses on the hard and soft skills of sourcing, including strategicsourcing and outsourcing methodologies, as well as best practices in negotiations. He is also a Certified Sourcing Professional through SIG University. . learn more. .
Join this webinar with Kate Seagriff, Director of StrategicSourcing from TripActions, and Aurélie Krau, Travel Consultant from Festive Road, as they explore the important role of technology to support these strategic goals and build resilient organizations. Digital Disruption in Sourcing and Procurement. learn more. .
Key responsibilities Create firm IP that helps clients address strategic technology and sourcing issues within IT Services space Create actionable insights to solve client problems by evaluating and analyzing information collected through interviews, surveys and statistical analyses Collaborate with analysts across the company to deliver research that (..)
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