Raya Contact Center

AUGUST 30, 2021

Ahmed Refky, CEO of Raya CX expressed his happiness that Raya FutureTECH has joined the network of the Global Accelerators Network, giving the participating startups, a better chance for international exposure besides offering promising prospects for innovation and business development. About Openner.

Business Process Outsourcing 98

Business Process Outsourcing Customer Support Research Collaborations 98

Magellan Solutions

JULY 21, 2021

Different Types of Insurance Claims Outsourcing. Insurance claims outsourcing proves to be helpful for insurers worldwide. Global insurers often outsource for the following reasons. These are easy claim handling processes, accurate claim settlement, and quick resolution time. Data Processing. Data Gathering.

Insurance 52

Insurance Outsourcing Data Entry BPO 52

Magellan Solutions

DECEMBER 5, 2019

Companies that outsource to Philippines benefit from its wide range of call center and back office services. million freelancers , favorable laws, an efficient labor market rate, and a huge talent pool, the country has positioned itself as one of the largest outsourcing destinations in the world. With over 800 BPO companies, around 1.5

Outsourcing 59

Outsourcing Call Center BPO Offshoring 59

Magellan Solutions

JANUARY 22, 2024

Running a small-medium enterprise today means constantly looking for outsourced business solutions to improve the business and keep up with the competition. The 2022 Deloitte Global Outsourcing Survey revealed significant cost and operational benefits for companies strategically outsourcing key functions.

Outsourcing 52

Outsourcing BPO Out-Tasking Business Process Outsourcing 52

Redial

DECEMBER 15, 2022

Nearshore and offshore are terms that have come to define one of the biggest decisions companies make when it comes to outsourcing. Should they outsource their work to another company in another country, or should they do it themselves? What does outsource through nearshore/offshore means?

Nearshoring 100

Nearshoring Offshoring Outsourcing Call Center 100

Magellan Solutions

JULY 17, 2021

Let’s check some insurers’ responsibility and why it is practical to just outsource claims processing. Outsource claims processing has become a reliable solution for insurance companies wanting to optimize their operation. . So, what difference can an insurance outsourcing company make for your business?

Insurance 52

Insurance Outsourcing Call Center BPO 52

Magellan Solutions

MARCH 8, 2021

Insurance Accounting Outsourcing can be advantageous for your agency if you are aware of its ABCs. Insurance accounting outsourcing provides flexibility to insurance agencies of any size. Come in insurance process outsourcing. A proven business strategy with a steady market growth since 2003. . Middle East.

Insurance 52

Insurance Accounting Outsourcing BPO 52

Magellan Solutions

JULY 31, 2021

BPO Philippines remain the top destination to outsource for business worldwide. Operational costs reduction and to boost organizational productivity prompts business leaders to outsource to BPO Philippines. Outsourcing companies now focus more on the following: Improve business agility. from 2021 to 2028.

BPO 52

BPO Call Center Marketing Business Process Outsourcing 52

Magellan Solutions

MARCH 9, 2021

Factors You Should Know About Customer Service Outsourcing. Customer service outsourcing is a strategy to improve customer retention. Top businesses succeed due to a lot of reasons and among them is good customer service. But how do we gauge that customer service plays a vital role in business? Percentage. In-shore CSO.

Customer Service 52

Customer Service Outsourcing Service Offshoring 52

Magellan Solutions

APRIL 25, 2023

24/7 availability to answer customer calls Answering service agents are available to answer customer calls even if your business hours are already closed. Identify your business needs and goals Do you need someone to answer your business calls after business hours only or round the clock?

Service 93

Service Offshoring Customer Service BPO 93

Magellan Solutions

JUNE 1, 2021

Stop thinking of non-voice services as an afterthought in customer service outsourcing, because it is so much more. However, chat and writing support services are as equally important to businesses as its counterpart. Numbers Behind Non-voice Customer Care Outsource. Our business development team will be with you ASAP!

Customer Service 52

Customer Service Outsourcing Service Call Center 52

Magellan Solutions

MAY 21, 2021

In case you have not realized, eCommerce Outsourcing has many contradictions. The business world is full of contradicting ideas, terms, processes, goals, and laws. ECommerce Outsourcing comes from the idea that SMEs should have the opportunity to level the playing field with big companies. But should you avoid it?

Outsourcing 52

Outsourcing BPO Call Center Out-Tasking 52

SourceFit

JULY 18, 2016

A growing number of small and medium-sized enterprises (SME) and new businesses are attracted to the outsourcing of certain services to optimize savings and business processes. In these cases, SMEs tend to engage the services of outsourcing companies that have the technical capabilities and infrastructure.

BPO 40

BPO Outsourcing Right-Sizing Business Process Outsourcing 40

Magellan Solutions

AUGUST 24, 2021

Which outsourcing companies in the Philippines have proven its might to solve these accounting challenges. However, there are challenges that remain which the business process outsourcing industry in the Philippines help alleviate. Business has to comply with reporting requirements especially during the pandemic.

BPO 52

BPO Accounting Business Process Outsourcing Outsourcing 52

Influx

APRIL 18, 2024

With a SaaS model, companies can add external agents to their team on a flexible month-to-month basis to: solve ticket backlog, scale up during busy seasons, or even outsource certain support functions altogether. However, interested parties can contact the team for more information.

Customer Support 52

Customer Support Nearshoring BPO Outsourcing 52

Magellan Solutions

MARCH 29, 2018

It signifies that outsourcing in the Philippines is not only cheap but also safe. Telemarketing , or the practice of reaching out to customers to generate quality leads, is one of the most in-demand jobs that foreign companies outsource to the country. This will save you a lot of time. Billboard Advertisements.

Call Center 17

Call Center BPO Engineering Outsourcing 17

ScaleHub

JUNE 28, 2021

As an extension to our portfolio and expertise in digital transformation solutions, ScaleHub creates an amazing opportunity for business process outsourcers and service providers,” said Jeroen Kant, Vice President Business Development Solutions at Dyanix.

Sales 52

Sales Business Process Outsourcing BPO Software 52

Magellan Solutions

JULY 16, 2021

The number of agents needed is just one component that goes into determining the cost of telemarketing outsourcing. Business process outsourcing (BPO) allows companies to maximize their potential. Operating in the same or comparable time zones as your clients is one of the advantages in contact center outsourcing.

Call Center 52

Call Center Service Contact Center Outsourcing Business Process Outsourcing 52

Magellan Solutions

AUGUST 12, 2021

How companies that outsource to Philippines leverage NPS to drive growth? There is 45% increase in traffic for businesses that use testimonials. What is considered a good NPS for outsourcing companies in the Philippines. How business process outsourcing industry in the philippines improve your call center NPS and CX.

BPO 52

BPO Call Center Business Process Outsourcing Outsourcing 52

Magellan Solutions

MAY 8, 2021

By outsourcing to VA Philippines , you give your company the advantage to build a multicultural perspective. Entrepreneurs love outsourcing because it allows them to also have a skilled agent and a multilingual speaker all at once. This comes handy for big businesses who are looking to have multi-racial clients. There are U.S-based

BPO 52

BPO Business Process Outsourcing Outsourcing Content Writing 52

Magellan Solutions

APRIL 2, 2024

Top 8 Best BPO Companies for SMEs in Data Entry In the fast-paced world of business process outsourcing (BPO) , small and medium-sized enterprises (SMEs) continuously peruse the maze of service providers to look for the best partner able to offer the most reliable and cost-efficient solution for their data entry needs.

Data Entry 52

Data Entry BPO Right-Sizing Call Center 52

Magellan Solutions

JULY 11, 2021

Not a very good feature considering SMEs might need to outsource other functions apart from pay per lead telemarketing. The organization consists of young and goal driven employees with a goal of being the best Business Development Service provider in the Philippines. There’s no definite disadvantage when you outsource with MS.

Call Center 52

Call Center BPO Outsourcing Business Process Outsourcing 52

SourceFit

FEBRUARY 20, 2015

IBPAP is the country’s umbrella association for the local IT-BPO industry, with the goal of making the Philippines the world’s top destination for voice and non-voice outsourced services. managed Sourcefit is a business process outsourcing company based in Manila, Philippines.

Offshoring 40

Offshoring BPO Human Resources Business Process Outsourcing 40

Magellan Solutions

AUGUST 2, 2021

Telemarketing Philippines is obviously making a conscious effort to eradicate common misconceptions when outsourcing to a BPO company. Around 68% of businesses in the US outsourced their functions to an offshore company like telemarketing Philippines. As a result, they’re not enthusiastic about what they’re doing.

Call Center 52

Call Center BPO Sales Outsourcing 52

Magellan Solutions

AUGUST 6, 2021

But now, many companies that outsource to Philippines also have their eyes on their non-voice services. In this article, we will discuss some unknown functions that SMEs can outsource to the business process outsourcing industry in the Philippines. Staff Leasing Services.

BPO 52

BPO Call Center Service Accounting 52

SourceFit

FEBRUARY 26, 2013

The construction sector is booming as new businesses develop. There is, however, still much more to be done on the infrastructure development and investment fronts,”? .” “We noted little fear that the economic growth momentum seen in 2012 would fade in 2013. Ng and Mann added. . ” Reference: – [link].

Banking 40

Banking Business Process Outsourcing Retail BPO 40

Magellan Solutions

JULY 30, 2021

Many start-up companies that outsource to Philippines trust Magellan Solutions because of the flexibility of the service. . It is because there’s a lot of newly established outsourcing companies every year. On top of that, they also made several services in the 3D industry such as CAD outsourcing services. 4 KDCI Outsourcing.

BPO 52

BPO Call Center Outsourcing Business Process Outsourcing 52

Magellan Solutions

DECEMBER 13, 2023

Magellan Solutions is known as a leader in the business process outsourcing (BPO) industry for its innovative approach and forward-thinking mindset. Businesses navigating the challenging waters of outsourcing might draw inspiration from Magellan’s story.

BPO 52

BPO Business Process Outsourcing Sales Outsourcing 52

Magellan Solutions

DECEMBER 13, 2023

Magellan Solutions is known as a leader in the business process outsourcing (BPO) industry for its innovative approach and forward-thinking mindset. Businesses navigating the challenging waters of outsourcing might draw inspiration from Magellan’s story.

BPO 52

BPO Business Process Outsourcing Sales Outsourcing 52

SourceFit

AUGUST 21, 2011

There’s a constant annual increase in the number of foreign companies setting-up business operations in the Philippines. A big percentage of the foreign direct investment (FDI) in the country is from the business process outsourcing (BPO) sector.

BPO 40

BPO Labor Costs Business Process Outsourcing Government 40

Magellan Solutions

MARCH 26, 2024

Outsourcing Customer Service: The Smart Move for SMEs So you’re a business owner, always on the edge trying to keep up with the competition. For small businesses, the best BPO partner is the cornerstone. This way, you will guarantee that outsourcing will save small and medium businesses money at any stage of business growth.

Customer Service 52

Customer Service BPO Service Nearshoring 52

Magellan Solutions

MAY 20, 2024

The Philippines’ BPO industry is now considered one of the biggest suppliers of global outsourcing solutions. No business will miss out on any chance to tap this thriving sector to ensure its fast-track growth. Ranked as a top-of-the-line call center, it has business process outsourcing solutions that are customized for SMEs.

Call Center 52

Call Center BPO Outsourcing E-Commerce 52

Magellan Solutions

AUGUST 10, 2021

Opening Your Market to Global Consumers Provide a Sustainable Profit for Your Business. This is where outsourcing your service becomes a valuable option. After all, nurturing consumers won’t stop at the purchasing process. Why Start-Up Companies that Outsource to Philippines Should Look for an SME Focused Organization?

BPO 52

BPO Call Center Outsourcing Customer Service 52

Magellan Solutions

AUGUST 13, 2021

Companies that Outsource to Philippines Prefer Human Interaction Due to Their Storytelling Ability. Conclusion About Prioritizing Talent Upscaling in Business Process Outsourcing Industry in the Philippines. On top of that, they also made several services in the 3D industry such as CAD outsourcing services.

BPO 52

BPO Call Center Outsourcing Customer Service 52

Magellan Solutions

JULY 6, 2022

But now, many companies that outsource to Philippines also have their eyes on their non-voice services. In this article, we will discuss some unknown functions that SMEs can outsource to the business process outsourcing industry in the Philippines. Staff Leasing Services.

BPO 40

BPO Service Call Center Accounting 40

Transparent BPO Outsourcing

AUGUST 3, 2023

By Lafayette Moran | VP, Business Development August 2023 In a world where AI is disrupting the traditional customer service landscape, brands are leveraging it to reduce the need for live agent interaction. When this happens, it is essential to […] The post AI vs Human in the Business of Customer Care.

BPO 52

BPO Customer Service Business Development Service 52

Magellan Solutions

JULY 5, 2021

After all, low pricing is the main reason why business owners choose to outsource their function to an offshore BPO company. Therefore, they need someone that can guide them throughout the outsourcing process. They offer a shared BPO service which is the most affordable call center business model.

Call Center 40

Call Center BPO Outsourcing Customer Service 40