Magellan Solutions

JULY 31, 2021

Guyanese government proactive actions to increase call center business development through incentives, infrastructure development (education, transportation, and telecommunications). Business leaders find top performing and cost-effective solutions to deliver high-value business services. Infrastructure.

BPO 52

BPO Call Center Marketing Business Process Outsourcing 52

Magellan Solutions

JUNE 1, 2021

Stop thinking of non-voice services as an afterthought in customer service outsourcing, because it is so much more. The first thing that comes into people’s mind about call centers are voice based services. However, chat and writing support services are as equally important to businesses as its counterpart.

Customer Service 52

Customer Service Outsourcing Service Call Center 52

Magellan Solutions

MARCH 26, 2024

Outsourcing Customer Service: The Smart Move for SMEs So you’re a business owner, always on the edge trying to keep up with the competition. Sure, you know it’s the happy customers that matter, but doesn’t customer service management look like a time-consuming skydive into a pool with no bottom?

Customer Service 52

Customer Service BPO Service Nearshoring 52

Magellan Solutions

MARCH 9, 2021

Factors You Should Know About Customer Service Outsourcing. Customer service outsourcing is a strategy to improve customer retention. Top businesses succeed due to a lot of reasons and among them is good customer service. But how do we gauge that customer service plays a vital role in business?

Customer Service 52

Customer Service Outsourcing Service Offshoring 52

Magellan Solutions

AUGUST 6, 2021

These are the 10 most important services for start-up businesses that BPO Philippines can provide. But now, many companies that outsource to Philippines also have their eyes on their non-voice services. What Admin Function Tasks Your Start-up Business Should Have That BPO Companies in Metro Manila Can Offer?

BPO 52

BPO Call Center Service Accounting 52

Redial

DECEMBER 15, 2022

Like hiring a nearshore call center to attend to all your customer service needs, debt collection, web development, among other areas. Offering in a lot of cases the same quality, even an enhancement on certain activities by providing modern services and technology. Handling projects in-house.

Nearshoring 100

Nearshoring Offshoring Outsourcing Call Center 100

Magellan Solutions

MAY 6, 2021

But, nowadays, most companies think that Outbound marketing is not relevant anymore, especially with the establishment of the National Do Not Call Registry and the boom of inbound calling services. These are misconceptions because Outbound Telemarketing Services is as strong as it was before. Faster response. Promotes mobility.

Call Center 52

Call Center Service Sales BPO 52

NoonDalton

FEBRUARY 20, 2023

Here are the top reasons to consider outsourcing and offshoring: It’s less expensive: As the cost of living in nations that outsource tends to be significantly cheaper, save money on salaries and other labor-related expenses. Focus your attention on business development: Expand your enterprise rather than merely paying for it.

Outsourcing 98

Outsourcing Offshoring Manufacturing Sales 98

Magellan Solutions

MAY 27, 2021

The best call center providers focus on quality customer services over vanity numbers. Besides, the easiest way to differentiate your business from others in your industry is customer service and not rankings. The better service you can provide to customers, the more people will seek your offers.

Call Center 52

Call Center Service BPO Customer Service 52

ScaleHub

JUNE 28, 2021

The Dyanix portfolio includes complete solutions and a full range of services supporting European businesses on every level. Like ScaleHub, Dyanix is committed to offering a comprehensive and efficient services that benefits its customers.

Sales 52

Sales Business Process Outsourcing BPO Software 52

Magellan Solutions

AUGUST 24, 2021

At the same time, high-level tasks are often left to in-house employees such as customer market analysis and client business data. However, the accounting services market is expected to reach $735.94 Which outsourcing companies in the Philippines have proven its might to solve these accounting challenges.

BPO 52

BPO Accounting Business Process Outsourcing Outsourcing 52

Magellan Solutions

JULY 6, 2022

These are the 10 most important services for start-up businesses that BPO Philippines can provide. But now, many companies that outsource to Philippines also have their eyes on their non-voice services. What Admin Function Tasks Your Start-up Business Should Have That BPO Companies Can Offer?

BPO 40

BPO Service Call Center Accounting 40

Influx

APRIL 18, 2024

54% of businesses rely on third-party vendors to augment their customer service. Support as a Service (aka SaaS) is similar to Software as a Service, but instead of providing software, this service offers support solutions on a subscription basis — giving you the same level of autonomy over external support.

Customer Support 52

Customer Support Nearshoring BPO Outsourcing 52

Magellan Solutions

AUGUST 12, 2021

Which means they are not happy with your product and have had a history of at least one complaint with your business. . These are the type of customers that rant about your service or product on social media. You often satisfy them with your products or services but that doesn’t mean they are loyalists. . What are these two?

BPO 52

BPO Call Center Business Process Outsourcing Outsourcing 52

Magellan Solutions

MARCH 29, 2018

It signifies that outsourcing in the Philippines is not only cheap but also safe. Most BPO companies in the Philippines are customer service call centers that can handle basic to complex services such as help desk and order taking. That way, you can contact them immediately in case a need for their service arise.

Call Center 17

Call Center BPO Engineering Outsourcing 17

Magellan Solutions

JULY 21, 2021

Different Types of Insurance Claims Outsourcing. Insurance claims outsourcing proves to be helpful for insurers worldwide. Insurance products and services are ever-changing in this specific niche. Yet services of insurance BPO remain consistent. Global insurers often outsource for the following reasons.

Insurance 52

Insurance Outsourcing Data Entry BPO 52

Magellan Solutions

APRIL 2, 2024

Top 8 Best BPO Companies for SMEs in Data Entry In the fast-paced world of business process outsourcing (BPO) , small and medium-sized enterprises (SMEs) continuously peruse the maze of service providers to look for the best partner able to offer the most reliable and cost-efficient solution for their data entry needs.

Data Entry 52

Data Entry BPO Right-Sizing Call Center 52

Magellan Solutions

MAY 8, 2021

Here are some of the popular personal virtual assistant philippines services being offered: General Virtual Assistance. Web Development. Furthermore, having an online virtual assistant services gets you the following advantage. 24/7 Service. Customized Services. So why not outsource? High Education Level.

BPO 52

BPO Business Process Outsourcing Outsourcing Content Writing 52

Magellan Solutions

JANUARY 22, 2024

Running a small-medium enterprise today means constantly looking for outsourced business solutions to improve the business and keep up with the competition. So, by pursuing strategic outsourced business solutions, SMEs can secure the talent, technology, and operational capabilities required to level up.

Outsourcing 52

Outsourcing BPO Out-Tasking Business Process Outsourcing 52

Magellan Solutions

JULY 17, 2021

Although many try to do the process on their own, they end up giving up and look for other avenues. There are a lot of factors why many insurers tend to rely on a third-party service provider. . According to a recent study, 64% of insurance company owners think that the rising labour costs is the main reason why they will outsource.

Insurance 52

Insurance Outsourcing Call Center BPO 52

Magellan Solutions

JULY 11, 2021

That’s why we will make your life easier as we will list down the 7 best telemarketing service providers that can ensure your success. Flexibility of the Service. PROS: Magellan Solutions offer a shared service team that is more affordable compared to a dedicated call center team. New Media Services. Track Record.

Call Center 52

Call Center BPO Outsourcing Business Process Outsourcing 52

Magellan Solutions

MAY 31, 2015

The building blocks of any start-up company is a strong administrative and bookkeeping support system to oversee cash inflow and outflow, making sure that products and services are billed correctly while at the same time managing the timely settlement of bills to ensure minimum disruption in operations. Imagine a clinic as a startup company.

Outsourcing 72

Outsourcing Administrative Business Development Design 72

SourceFit

FEBRUARY 20, 2015

IBPAP is the country’s umbrella association for the local IT-BPO industry, with the goal of making the Philippines the world’s top destination for voice and non-voice outsourced services. managed Sourcefit is a business process outsourcing company based in Manila, Philippines. About the Company.

Offshoring 40

Offshoring BPO Human Resources Business Process Outsourcing 40

SourceFit

JULY 18, 2016

A growing number of small and medium-sized enterprises (SME) and new businesses are attracted to the outsourcing of certain services to optimize savings and business processes. In these cases, SMEs tend to engage the services of outsourcing companies that have the technical capabilities and infrastructure.

BPO 40

BPO Outsourcing Right-Sizing Business Process Outsourcing 40

Magellan Solutions

DECEMBER 13, 2023

Magellan Solutions is known as a leader in the business process outsourcing (BPO) industry for its innovative approach and forward-thinking mindset. Magellan steps in as an expert, providing services and creating a customized value proposition for each client. Take a look at Magellan Solutions on a life-changing journey.

BPO 52

BPO Business Process Outsourcing Sales Outsourcing 52

Magellan Solutions

DECEMBER 13, 2023

Magellan Solutions is known as a leader in the business process outsourcing (BPO) industry for its innovative approach and forward-thinking mindset. Magellan steps in as an expert, providing services and creating a customized value proposition for each client. Take a look at Magellan Solutions on a life-changing journey.

BPO 52

BPO Business Process Outsourcing Sales Outsourcing 52

Transparent BPO Outsourcing

AUGUST 3, 2023

By Lafayette Moran | VP, Business Development August 2023 In a world where AI is disrupting the traditional customer service landscape, brands are leveraging it to reduce the need for live agent interaction. When this happens, it is essential to […] The post AI vs Human in the Business of Customer Care.

BPO 52

BPO Customer Service Business Development Service 52

Magellan Solutions

MARCH 8, 2021

Come in insurance process outsourcing. A proven business strategy with a steady market growth since 2003. . Insurance Business Process Outsourcing Core Markets: North America. Insurers Must Keep Up With The Following Market Drivers: Increasing customer demands for best-in-class service/products.

Insurance 52

Insurance Accounting Outsourcing BPO 52

Magellan Solutions

DECEMBER 5, 2019

Companies that outsource to Philippines benefit from its wide range of call center and back office services. million freelancers , favorable laws, an efficient labor market rate, and a huge talent pool, the country has positioned itself as one of the largest outsourcing destinations in the world. AXA Insurance.

Outsourcing 59

Outsourcing Call Center BPO Offshoring 59

Magellan Solutions

AUGUST 2, 2021

Around 68% of businesses in the US outsourced their functions to an offshore company like telemarketing Philippines. However, most of these companies still have hesitation when it comes to outsourcing due to several misunderstandings about the service. We will also discuss how BPO companies work out these misconceptions.

Call Center 52

Call Center BPO Sales Outsourcing 52

Magellan Solutions

JULY 30, 2021

Many start-up companies that outsource to Philippines trust Magellan Solutions because of the flexibility of the service. . It is because there’s a lot of newly established outsourcing companies every year. 3 Fusion BPO Services. 7 WNS Global Services. 4 KDCI Outsourcing. 5 Support Services Group.

BPO 52

BPO Call Center Outsourcing Business Process Outsourcing 52

Magellan Solutions

MAY 20, 2024

No business will miss out on any chance to tap this thriving sector to ensure its fast-track growth. Whether you are a small to mid-sized enterprise or a multinational company, the Philippines provides first-class outbound call center services focused on boosting engagement with customers for sales increases.

Call Center 52

Call Center BPO Outsourcing E-Commerce 52

Capgemini

JANUARY 19, 2022

Customer service has been transformed in recent years, and much of the progress is technology driven. The benefits of the platform are clear to customer-facing businesses, and to the people they serve – but they are also clear to experienced service providers. Business benefits. Amazon Connect is a case in point.

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Regulations Design Analytics Engineering 52

Magellan Solutions

MAY 14, 2021

In April 2020 Deloitte conducted a study on various global companies and they found out that 22% of companies are planning on outsourcing more. It means that during a virus outbreak, customer service will suffer because of a reduced workforce. What are They Replacing Traditional Call Center Outsourcing Philippines Companies?

Call Center 52

Call Center BPO Customer Service Sales 52

Magellan Solutions

AUGUST 10, 2021

This is where outsourcing your service becomes a valuable option. But, most of these third-party service providers only focus on existing customers you have in your operation. They will go by the data you provided to them to further improve your business. In fact, only 37% .

BPO 52

BPO Call Center Outsourcing Customer Service 52

Magellan Solutions

MAY 21, 2021

Here are eCommerce tasks you can let your BPO partner take in: Service. Sub-service. Ecommerce Website Development and Maintenance. Customer Service. Order Processing. By allowing BPO companies to share the responsibilities of taking non-core processes, you are gaining access to various perks. Email Design.

Outsourcing 52

Outsourcing BPO Call Center Out-Tasking 52

Magellan Solutions

AUGUST 13, 2021

There are several ways on how BPO Philippines improve the quality of their service of their business partners. One of which is developing the skills of their agents in order to adapt with the changes in the business paradigm. Only 20% of agents in a BPO company excel at the decision making process.

BPO 52

BPO Call Center Outsourcing Customer Service 52