Magellan Solutions

SEPTEMBER 9, 2021

Omnichannel Contact Center vs. Multichannel: Which is which? Omni channel BPO offers customer service functions that use hosted, cloud-based call center software. This is possible through outsourcing call center services at a much lower cost. 4 Pillars of Transformative Omnichannel Contact Center.

Call Center 52

Call Center BPO Customer Service Right-Sizing 52

Magellan Solutions

APRIL 16, 2024

Instead of juggling website tasks alongside your core business operations, you can leave it to the pros while you focus on what you do best. Nobody has time for distractions, am I right? Cost-Effective It is undoubtedly a sweet deal for businesses of all sizes. Choosing the Right Outsourcing Partner Awesome!

Design 52

Design Outsourcing Right-Sizing Out-Tasking 52

Magellan Solutions

APRIL 2, 2024

Top 8 Best BPO Companies for SMEs in Data Entry In the fast-paced world of business process outsourcing (BPO) , small and medium-sized enterprises (SMEs) continuously peruse the maze of service providers to look for the best partner able to offer the most reliable and cost-efficient solution for their data entry needs. TALK TO US!

Data Entry 52

Data Entry BPO Right-Sizing Call Center 52

Magellan Solutions

MARCH 9, 2021

Like any other smart business strategy, this is a calculated risk. . You should ask the right questions before you outsource your customer service. Good thing you can use this guide tailored for a business like you. As well as maintaining call center software, infrastructure and day to day operations management.

Customer Service 52

Customer Service Outsourcing Service Offshoring 52

Magellan Solutions

MAY 2, 2024

By leveraging global talent, you can assemble the right team to support your business needs, regardless of geographical location. Understanding these challenges can help you make a more informed decision about whether it’s the right approach for your business.

Offshoring 52

Offshoring Outsourcing Call Center Right-Sizing 52

Magellan Solutions

MARCH 26, 2024

But selecting the correct partnership is like picking your teammate: they’ll have to fit your pocket, your needs, and the scale of your future size. For small businesses, the best BPO partner is the cornerstone. In other words, the provider must allow customizing support to suit your business model, customer base, and product offering.

Customer Service 52

Customer Service BPO Service Nearshoring 52

Magellan Solutions

APRIL 7, 2021

Simple answer, you are not doing it right. . A poor definition of wasted calls when it comes to outbound telemarketing services is when it failed to turn into a sale. This is bad practice right there. An outbound call may not turn into your desired action. . So how do you know if you are having a bad one? TALK TO US!

Service 52

Service Sales Call Center Right-Sizing 52

Premier BPO

AUGUST 19, 2021

A specific type of outsourcing in which one company utilizes the services such as Front-Office or Back-Office services from an external company, such as HR , Billing, Payroll, Call Center, etc. . Call Center. Right shoring. Parts of the business are moved to locations that provide additional value. .

BPO 52

BPO Outsourcing Call Center Co-Sourcing 52

Influx

APRIL 18, 2024

54% of businesses rely on third-party vendors to augment their customer service. Organizations of all sizes are turning to on-demand support to rapidly scale and deliver world-class experiences at a fraction of the cost. Customer support can be a lot to manage in-house. See RPM’s contact form to request more pricing information.

Customer Support 52

Customer Support Nearshoring BPO Outsourcing 52

Magellan Solutions

JUNE 3, 2021

Best practices in setting up your B2B telesales or B2B cold calling services are the following: Ask the Right Questions. Asking these questions will help you set measurable metrics applicable to your business. . Set the Appropriate Lead Sample Size. Most B2B telemarketing providers often deal with smaller sample sizes.

Efficiency 52

Efficiency Right-Sizing Sales Outsourcing 52

Magellan Solutions

MAY 15, 2024

With access to the proper tools, employees can concentrate on developing new ideas, testing different methods, and boosting business development. Choosing the Right IT Support in Business Modern businesses must make informed decisions when choosing IT support services, as they play a vital role.

Cybersecurity 52

Cybersecurity E-Commerce Outsourcing Efficiency 52

Magellan Solutions

OCTOBER 26, 2021

All these while keeping your data and information secure, of course with the right partner. . Like with Magellan Solutions , we focus on the project’s sustainability, regardless of size and duration of the project. Contact us today and let our Business Development Manager create the best solution for you. TALK TO US!

Outsourcing 52

Outsourcing IT Outsourcing E-Commerce Cybersecurity 52

Magellan Solutions

OCTOBER 28, 2021

In addition to that, BPO companies that provide this type of services are well-equipped to handle any call volume, 24/7/365. . You can get a trained receptionist to make appointments for incoming patients, record and deliver new patient information, and forward emergency calls to the right practitioners. Fill up the form below!

Service 52

Service Healthcare BPO Outsourcing 52