Why SaaS Leaders Should Outsource Their Customer Success Program
Blue Ocean
FEBRUARY 14, 2024
Listen, learn, share… in other words, collaborate. Assuming a cost-center mindset. Implementing a customer success program means bringing on an outsourced team of Customer Success Advocates (CSAs), Customer Success Managers (CSMs), and Customer Success Specialists (CSSs). An ‘us versus them’ mindset.
Let's personalize your content