Magellan Solutions

APRIL 25, 2023

Answering service agents filter and prioritize calls according to your business needs. In that way, your employees can focus on core business tasks without compromising excellent customer service. Language and cultural barriers Many offshore companies offer free answering services.

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Magellan Solutions

MARCH 9, 2021

This is a process where you outsource a specific area of your business operation. You farm out tasks to these outsourcing providers to handle your customer service. . This may sound too simple for such a great contributor for your business growth. Offshore CSO. Focus on Business Development.

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Magellan Solutions

JUNE 12, 2021

This will help your business, especially since more than 90% of Americans have mobile phones. This goes to show how start-up businesses consider offshoring as part of their early plans. The constant innovation of BPO companies with their services allow SMEs to focus on their core tasks.

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Magellan Solutions

DECEMBER 5, 2019

Businesses from the United States are the biggest clients of most outsourcing companies in the Philippines. In most cases, they outsource contact center services , software development , and other back office tasks. They hire Estonian and Ukrainian developers because of the cheap offshoring and their great talent.

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Outsourcing Call Center BPO Offshoring 59

Magellan Solutions

JULY 17, 2021

Thus, they will look for an offshore insurance process outsourcing provider to lend them industry experts. Below are some of the tasks and responsibilities of an insurer: Reviewing claim submissions. Aside from these tasks, insurance agents are also responsible with collecting insurance debt from their existing customers. .

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Insurance Outsourcing Call Center BPO 52

Magellan Solutions

SEPTEMBER 24, 2020

At some point, you’ll need to let go of administrative tasks and allot most of your energy and resources on your core business. In this article, you’ll find out when exactly should you outsource your inbound call center and how to do it right. It can even snatch your attention from attending to more important tasks.

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Magellan Solutions

MAY 11, 2021

You can easily sort out all the requests and process them immediately. However, it produces many problems like understaffing and overloading tasks. Good thing is that you can also outsource your back-office to an offshore company. The BPO company can assist you in your human resource task. Long Process Time.

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Outsourcing BPO Call Center Banking 52

Magellan Solutions

SEPTEMBER 20, 2021

Outsourcing your non-core tasks, for whatever reason, might free up time and money to help you expand your company. Most Fortune 500 companies outsource their processes and tasks to offshore locations. Furthermore, if outsourcing BPOs is a strategic move you consider helpful, how can businesses get the most out of it?

Call Center 52

Call Center Service Outsourcing Out-Tasking 52

Magellan Solutions

AUGUST 6, 2021

In this article, we will discuss some unknown functions that SMEs can outsource to the business process outsourcing industry in the Philippines. What Admin Function Tasks Your Start-up Business Should Have That BPO Companies in Metro Manila Can Offer? Some of these tasks include HR-related functions and payroll systems.

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BPO Service Call Center Accounting 52

Magellan Solutions

JUNE 21, 2021

Before you look for a call center service provider with a cloud-based platform, check these advantages first and assess if this is applicable for your business. This is one of the main reasons why many businesses outsource their functions. However, you can actually save more by moving your tasks to a cloud-based server.

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Call Center Service BPO Outsourcing 52

Magellan Solutions

JULY 6, 2022

In this article, we will discuss some unknown functions that SMEs can outsource to the business process outsourcing industry in the Philippines. What Admin Function Tasks Your Start-up Business Should Have That BPO Companies Can Offer? Some of these tasks include HR-related functions and payroll systems.

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BPO Service Call Center Accounting 40

Magellan Solutions

SEPTEMBER 10, 2019

Call center outsourcing is a business activity of subcontracting call center services like customer care and sales-related tasks. A call center provider handles all customer requests from inquiries, bookings to refunds, inbound to outbound, catering to businesses of all shapes and sizes. What Is An Outsourced Call Center?

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Magellan Solutions

MARCH 8, 2021

This is applicable for complex tasks such as accounting. . If you are one of them, you must know the ABCs of this smart business strategy. When you choose to outsource your accounting tasks, you do not pass it up to anyone. It provides an important insight if your agency has the ability to pay out insurance claims. .

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Insurance Accounting Outsourcing BPO 52

Magellan Solutions

MAY 23, 2021

That is why more than 60% of US companies are outsourcing their services to offshore countries. Thus, it’s hard to keep track of what’s good for your business. The shared service model is a very popular business strategy in all industries. 5 Reasons Why Shared Inbound Call Center Services Are Excellent for SMEs.

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WebCreek

MARCH 10, 2022

So, companies can hire these professionals for specific tasks or goals, without issues with dismissal after projects end and goals are met. Staff augmentation in the IT industry allows companies to carry out initiatives efficiently and effectively. Why IT Nearshoring Beats Offshoring. Also read: What is staff augmentation?

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Magellan Solutions

MAY 21, 2021

What is truly happening in eCommerce Outsourcing is you are sharing the duties that you cannot handle on the hands of someone more fit to accomplish those tasks. They might not work directly for you, but they must follow your goals and help your business in certain areas to grow. The truth is, you still own 100% of your procedure.

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Outsourcing BPO Call Center Out-Tasking 52

Magellan Solutions

APRIL 15, 2021

They made a great fortune out of the contact support service. You must look for a third-party service provider that will help you in business development. Assuming that you found the best third-party service provider for your start-up business , here are some of the benefits that you can get: Product Retention.

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Customer Service Outsourcing Service Call Center 52

Premier BPO

AUGUST 19, 2021

Below you will find a categorized vocabulary of Outsourcing Terms and general business terminology applied across multiple industries today: Outsourcing Definitions. The practice of contracting out or delegating to an external or third-party company for resources or services to perform your internal day-to-day company functions.

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BPO Outsourcing Call Center Offshoring 52

Magellan Solutions

MAY 30, 2021

There is a higher chance to get your annual profit by offshoring sales people than creating your own. Outsourcing these tasks will help your team focus on core business functions. Some would just like to hire agents that will assist customers calling their business. Business Development Representative.

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Magellan Solutions

JULY 4, 2021

Providing the latest technology to efficiently do any task. So, they might lash it out to your agents. . They can channel out this stress to other customers inquiring about other concerns. More Data Means More Strategy to Plan Out. As a result, they can plan out better strategies to resolve customers’ concerns. .

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Magellan Solutions

JUNE 15, 2021

Looking for a BPO company that you can trust is not an easy task. Although these services are much more expensive compared to offshore outsourcing. But, there are some offshore BPO companies that have their offices in USA. This allows businesses to connect with an American administrator while operating outside the country.

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Customer Service BPO Outsourcing Call Center 52

Magellan Solutions

JUNE 6, 2021

Before dealing with an outsourced phone support provider, you should check what kind of contract they have for your business. Looking for an affordable and quality outsourced phone support provider is a hard task because you need to compare a lot of BPO companies. Let’s check it out: Per Minute Package.

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Outsourcing Call Center BPO Sales 52

Magellan Solutions

JULY 5, 2021

After all, low pricing is the main reason why business owners choose to outsource their function to an offshore BPO company. On top of that, they have a process in selecting the best VA for your business operation. It ensures the compatibility of the agent who will work on your tasks. Offshore Intelligence Global.

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