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In today’s fast-paced business environment, more companies are turning to co-sourcing to meet their operational needs. Co-sourcing, a hybrid model, combines in-house resources with external expertise from outsourcing companies. Co-sourcing allows diversification of service providers.
They are all seasoned outsourcers. Today, businessprocessoutsourcers (BPOs) are working with leading financial service providers to successfully design, launch, and manage digital-first solutions within the contact center. In fact, these strategic partnerships have become much more than a cost play.
They are all seasoned outsourcers. Today, businessprocessoutsourcers (BPOs) are working with leading financial service providers to successfully design, launch, and manage digital-first solutions within the contact center. In fact, these strategic partnerships have become much more than a cost play.
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