Remove Business Process Outsourcing Remove Global Business Services Remove Out-Tasking
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Why 3 out of 5 Global Business Service Operations are Actively Outsourcing

NoonDalton

Business process outsourcing, or BPO, is a crucial subject for Global Business Services (GBS), but sadly, it runs the risk of being underappreciated. The automated processes in use are frequently created by the outsourced service providers themselves.

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Managing the GBS Hybrid Resourcing Model – Break Free from Habit or Fall Behind | Blog

Everest Group

Global Business Services (GBS) must evolve and, as the iconic Queen song references, “break free,” from outdated practices. This blog explores how GBS organizations should move beyond their comfort zones when it comes to managing hybrid models, finding a balance for in-house and outsourced resources.