Remove Business Process Outsourcing Remove Jobbing Remove Operational Costs
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What Is Back Office and Front Office in Business Process Outsourcing?

Premier BPO

Both terms refer to various business functions performed within an organization, but to understand the difference between Front-office and Back-office in a BPO, we must first define what does ‘BPO’ stand for? High-level job function. Comparably lower-level job function to Front Office. Utilized to improve existing processes.

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Battling Turnover, Attrition, And Minimum Wage Increases with Outsourcing

Premier BPO

Even if you hire the required talent somehow, the operational cost is steep because of the pending increased $15 minimum wage. The answer is offshore Outsourcing. Added unemployment benefits may serve as an incentive to not return to work, completely defeating the purpose of restoring jobs later on.

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Diversity is Gaining Ground in BPS – Why your Organization Should Care | Blog

Everest Group

This overarching term means encouraging partnering with businesses owned by minorities, women, veterans and service-disabled veterans, members of the LGBT community, and other historically underutilized businesses, and small business concerns for business procurement. Why should we pay attention?