The worst advice we’ve ever heard about inbound call center outsourcing
Magellan Solutions
MAY 18, 2016
However, this same advice may not always work out for the business process outsourcing (BPO) industry. A lot of articles about outsourcing that are published online advice businesses to outsource its call center services onshore or homeshore because it is a better option than offshore — for a number of seemingly valid reasons.
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