Remove Call Center Remove Company Focus Remove Outsourcing
article thumbnail

The Ultimate Guide To Outsourcing – What You Need To Know

Magellan Solutions

Outsourcing is inevitable, and I do not think it’s necessarily treating people like things.”. Business process outsourcing, or simply called as BPO, is a term deemed outlandish, absurd, and even crazy a decade or two ago. Let us further lay the foundation of what outsourcing is the benefits your company can reap from it.

article thumbnail

Your Quick Guide To FinTech Outsourcing

Magellan Solutions

With a little third party help, even a FinTech startup can rapidly boost operations — through Fintech outsourcing. What is FinTech Outsourcing? FinTech outsourcing is a business strategy employed by financial technology companies. Here, a company hires a third party service provider to handle part of their operations.

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What can SMEs learn from Big Companies in Outsourcing Telemarketing Philippines?

Magellan Solutions

So in this article we will look at strategies big brands use to utilize the full potential of outsourcing telemarketing services in the philippines. Telemarketing companies Philippines provide support to SMEs that need manpower and technology to meet their customers’ demand. Here are some of them: They focus on employee skills.

article thumbnail

How BPO Philippines Persuades 70% of Global Consumers For Their SME Business Partners?

Magellan Solutions

This is where outsourcing your service becomes a valuable option. BPO companies can provide several strategies on how you can win your potential customers. But, most of these third-party service providers only focus on existing customers you have in your operation. There are more than 700 BPO companies in the Philippines.

BPO 52
article thumbnail

Why A Seamless Customer Experience Keeps Customers Loyal

Magellan Solutions

Here’s what you can do to ramp up your customer support: Outsource it. Running an in-house call center requires a huge staff, advanced technology, and sophisticated infrastructure. Philippine call centers , for instance, can give you access to a large pool of talent. 3 ways to provide customer support.

article thumbnail

From Home Office to Industry Leader: Magellan Solutions’ Evolution and Leadership Journey

Magellan Solutions

Now, picture this: it’s 2001, and Frederick works in a call center called Etelecare. In the early 2000s, call centers were booming, and Etelecare was creating waves in the BPO industry. What’s fascinating is Fred’s realization during his work at a call center.

article thumbnail

The BPO Advantage: How Outsourcing Can Enhance Your Business Process Management

Magellan Solutions

We will also discuss the role of outsourcing in business process management. Are you wondering how you can improve your business process with outsourcing? THE ROLE OF BPOS IN BUSINESS PROCESS MANAGEMENT BENEFITS OF OUTSOURCING BUSINESS PROCESSES TO BPOS Business process management and outsourcing go hand in hand.

BPO 52