Magellan Solutions

JULY 21, 2023

Outsourcing has become a critical strategy for businesses looking to stay on top. Companies are becoming mindful of the potential of outsourcing services for small businesses in 2023. Outsourcing companies are still essential to transforming the business landscape. Explore the top ten outsourcing trends for 2023 with us.

Outsourcing 94

Outsourcing Cybersecurity Robotics Process Automation Supply Chain Management 94

Magellan Solutions

JULY 10, 2023

Effective outsourced team management strategies are essential for businesses operating nowadays. Outsourced team success depends on transparent and collaborative management. Today, we will explore the significance of effective management for outsourced teams. What is an Outsourced Team?

Outsourcing 92

Outsourcing Management Collaborations Flexibility 92

Magellan Solutions

JULY 8, 2021

Top Contact Center Outsourcing Companies & The Challenges Faced From The Risks. There’s no doubt that COVID-19 has disrupted call center services outsourcing operations on multiple levels. Challenges Of Contact Center Outsourcing Services And How Magellan Solutions Solve Them.

Call Center 40

Call Center Contact Center Outsourcing BPO Outsourcing 40

Intugo

MARCH 14, 2024

Intugo’s Customer Service Outsourcing: Your Rules, Your Culture Outsourcing customer services, which is the practice of delegating support responsibilities to external teams, has become essential for businesses pursuing practical and adaptable solutions. Altogether, this fosters a collaborative and aligned environment.

Customer Service 59

Customer Service Outsourcing Service Outsourcing Operations 59

Magellan Solutions

JULY 5, 2021

Let’s take a look at the best and worst Philippines Call Center Companies this 2021. There are more than 700 Philippines call center companies – many of which work specifically for small and medium enterprises. Therefore, they need someone that can guide them throughout the outsourcing process. Goal-Oriented.

Call Center 40

Call Center BPO Outsourcing Customer Service 40

Magellan Solutions

JULY 13, 2020

To help meet market demands, some companies turn to SaaS outsourcing. What is SaaS outsourcing? For starters, SaaS outsourcing is the process of hiring a third party service provider to take over certain aspects of a SaaS business. Which services can you outsource for a SaaS business? However, should your company do it?

Outsourcing 52

Outsourcing Data Entry Call Center Business Process Outsourcing 52

Magellan Solutions

APRIL 9, 2021

Loads of businesses looking to outsource their call operations. Your setup determines the structure of your call center. You can choose to run the following setups: On-Site Call Centers. Operates from a central location. . Virtual Call Centers. Customer Support Outsourcing.

Call Center 52

Call Center Customer Support Out-Tasking Outsourcing 52

Intugo

MARCH 5, 2024

Legal Outsourcing: Setting up Your Remote Legal Team with Intugo The legal industry has seen significant disruptions in the past decade, leading law firms to consider legal process outsourcing (LPO) as an innovative strategy. However, a key question emerges: “Is legal process outsourcing the right fit for my company?”

Outsourcing 45

Outsourcing Right-Sizing Administrative Outsourcing Operations 45

Magellan Solutions

JUNE 20, 2022

Philippine Laws on Outsourcing – Here’s What You Need To Know. The Philippines is one of the largest and most well-known places in the world where people outsource work. Because of this, the Philippine laws on outsourcing are very important. Many businesses all over the world can attest to that.

Outsourcing 40

Outsourcing BPO Right-Sizing Call Center 40

Magellan Solutions

OCTOBER 17, 2022

Business owners will not only be given an option to choose the amenities they can avail for this setup, but they can also decide on how to manage their employees based on the office arrangement : the centralized managed seat leasing or a centralized fully managed outsourcing. Call Center Seat Leasing Benefits. Cold Seat Leasing.

E-Commerce 75

E-Commerce BPO Call Center Offshoring 75

Magellan Solutions

MAY 20, 2021

Loads of businesses looking to outsource their call operations. There are a lot of things to consider before you outsource services. Below are the following assets that most outsourcing agencies experience: 24/7 Answering Service. Customer Support Outsourcing. Multilingual Call Center Services.

Call Center 40

Call Center E-Commerce Out-Tasking Outsourcing 40

Magellan Solutions

NOVEMBER 10, 2020

If so, legal process outsourcing (LPO) is your best bet. People who outsource LPO all ask the same thing: Is it safe at all to offshore legal services? And how is it different from local outsourcing? LPO offshoring is the process of outsourcing legal processes to an overseas provider. What are the risks of LPO offshoring?

Offshoring 59

Offshoring Legal Services Nearshoring Outsourcing 59

Working Solutions Outsourcing

MAY 24, 2024

In the dynamic and ever-growing pet industry, understanding spending habits and the pivotal role of exceptional customer service is essential for success. Annual spending on pets in the U.S. reached a staggering $147 billion in 2023, with both dog and cat owners investing an average of around $1500 per year.

Customer Service 52

Customer Service Service Outsourcing Operations Call Center 52

Working Solutions Outsourcing

MAY 14, 2024

Offering unparalleled flexibility and scalability, this model allows businesses to adapt to fluctuating demands with ease—a stark contrast to the rigid, resource-intensive nature of traditional contact centers.

Customer Service 52

Customer Service Service Flexibility Outsourcing Operations 52

Working Solutions Outsourcing

SEPTEMBER 12, 2023

Six tips to providing customer service coverage during peak seasons.

Customer Service 52

Customer Service Service Outsourcing Operations Call Center 52

Magellan Solutions

APRIL 24, 2020

One of the biggest advantages of globalization is how much easier outsourcing has become. Whether locally, nearshore or offshore, you can now easily find a reliable outsourcing partner regardless of your business size or industry. Even the best Canadian players have taken advantage of outsourcing. Royal Bank of Canada (RBC).

Outsourcing 59

Outsourcing Offshoring Banking Business Process Outsourcing 59