Premier BPO

APRIL 18, 2023

Event Overview: Call & Contact Center Expo 23 USA is the leading customer service, business intelligence, and contact center networking event. The company offers co-sourcing, a hybrid approach to outsourcing, across multiple functions for several industries through its global sites.

Co-Sourcing 52

Co-Sourcing Outsourcing BPO Sourcing 52

IBM Services

APRIL 29, 2024

VeloxCon 2024 , the premier developer conference that is dedicated to the Velox open-source project, brought together industry leaders, engineers, and enthusiasts to explore the latest advancements and collaborative efforts shaping the future of data management.

Management 67

Management Co-Sourcing Engineering Collaborations 67

Premier BPO

MAY 16, 2023

The Call & Contact Center Expo is an industry event catering to professionals in the customer care, contact center, and customer experience field. The event was an excellent opportunity for organizations to connect and strategize on optimizing Customer Experience (CX) for their client base.

Co-Sourcing 52

Co-Sourcing BPO Call Center Customer Support 52

IBM Services

NOVEMBER 14, 2023

Data products and data mesh Data products are assembled data from sources that can serve a set of functional needs that can be packaged into a consumable unit. Flexibility in data collection is made possible when product lakehouses connect to and ingest data from many sources, using many different technology protocols.

Co-Sourcing 110

Co-Sourcing Sourcing Right-Sizing Analytics 110

Everest Group

NOVEMBER 8, 2024

Following the conclusion of Everest Group’s inaugural Engage 2024, an event in which attendees left feeling energized and equipped with practical insights and actionable strategies, there is now more to come! The event also sparked critical conversations about the future of work. Everest Group Engage is more than a conference.

Co-Sourcing 52

Co-Sourcing Automation Flexibility Collaborations 52

IBM Services

FEBRUARY 8, 2024

The World Bank recently launched an initiative, in collaboration with NASA and the European Space Agency, to collect and organize satellite-based measurements of concentrations of greenhouse gases in the atmosphere. Tackling global climate change and tracking greenhouse gas emissions has become an all-hands-on-deck endeavor. JSTOR Daily.

Co-Sourcing 100

Co-Sourcing Banking Research Collaborations 100

Premier BPO

MARCH 15, 2023

Event Overview: SSOW is the largest global outsourcing platform that brings together outsourcing industry professionals, executives, speakers, and business owners under one roof. Premier BPO Exhibit Premier BPO will be showcasing at Booth 108 with our leadership in attendance.

Outsourcing 52

Outsourcing Co-Sourcing BPO Global Outsourcing 52

Premier BPO

SEPTEMBER 8, 2023

Join us at this year’s Fall SOCAP event for a dynamic experience filled with expert insights, community summits, networking opportunities, and transformative tips from industry pros and trailblazers. We’ve rounded up the important sessions, so you won’t miss out on some helpful learning and collaboration opportunities.

Co-Sourcing 52

Co-Sourcing BPO Retail Advisory 52

Premier BPO

OCTOBER 3, 2023

Event Information: – Event Name: ICMI Contact Center Expo – Date: October 16 th – 19 th , 2023 – Location: Orlando, FL, Loews Royal Pacific Resort Join Premier BPO – Your Trusted Outsourcing Partner: At ICMI Contact Center Expo, you’ll have the chance to meet our team of outsourcing specialists.

BPO 52

BPO Co-Sourcing Outsourcing Customer Service 52

Premier BPO

SEPTEMBER 21, 2023

It provides collaborative opportunities for industry leaders, businesses, professionals, and members of SOCAP International alike. Throughout the event’s three-day duration, attendees were treated to informative sessions, a golf tournament, opening night dinners, and pre and post event activities, ensuring active engagement.

BPO 52

BPO Co-Sourcing Customer Service Collaborations 52

Perficient Digital Transformation

NOVEMBER 8, 2023

Establishing trust in CMDB as a reliable source of data remains a challenge. Are you collaborating with a partner to extend your current capabilities toward your envisioned future state CMDB by considering the questions below? Are you collaborating with your partner on the best practices and CMDB expansions below to enhance CMDB ROI?

Co-Sourcing 52

Co-Sourcing Risk Management Risk Management Collaborations 52

Premier BPO

APRIL 18, 2023

Event Overview: Call & Contact Center Expo 23 USA is the leading customer service, business intelligence, and contact center networking event. The company offers co-sourcing, a hybrid approach to outsourcing, across multiple functions for several industries through its global sites.

Co-Sourcing 40

Co-Sourcing Outsourcing BPO Sourcing 40

Premier BPO

OCTOBER 9, 2023

Explore the cutting-edge technology, and applications of automation and AI, and gain expert insights at the ICMI Contact Center Expo 2023; the most customized Contact Center Event set to take place from October 16th to 19th in Orlando, Florida. What would you do if you were UNSTOPPABLE – Speaker: Alex Weber Why to Attend?

BPO 52

BPO Co-Sourcing Outsourcing Customer Service 52

Capgemini

MARCH 13, 2023

This four-day event gave important directions to the global telecom industry on how to effectively monetize their network investments and overcome any future challenges. From Private 5G networks and Artificial Intelligence (AI) to Metaverse and immersive experiences, this event provided glimpses of a world connected with 5G.

Co-Sourcing 52

Co-Sourcing Collaborations Efficiency Automation 52

IBM Business Partners

OCTOBER 12, 2021

The ability to transcribe and analyze audio files adds an important, sophisticated new source of data for investigators and analysts. The IBM Hybrid Cloud Build Team collaborated closely with DS Compliance to create a Proof of Concept (PoC) that would clear these hurdles. Bradley Geppert, Co-founder, and CEO of DS Compliance.

Co-Sourcing 52

Co-Sourcing Call Center Analytics Cybersecurity 52

Capgemini

OCTOBER 30, 2024

They highlighted how data, artificial intelligence, and collaboration will be critical for setting and achieving environmental, social, and governance (ESG) goals in the financial sector. They expressed hope that Gen AI solutions would be able to source, compare, validate, and interpret these data faster than humans could manually.

Banking 52

Banking Service Insurance Finance 52

Everest Group

APRIL 7, 2022

With the talent shortage across all industries, companies are taking innovative approaches to talent sourcing and acquisition. Traditional talent sourcing strategies The commonly used practices for proactively locating the best potential hires for open or future positions are no longer enough with the great need and talent shortage.

Sourcing 52

Sourcing Co-Sourcing Flexibility Jobbing 52

Infosys Consulting

AUGUST 22, 2023

In June, Infosys hosted a panel of experts to share what is top of mind for leading innovation in the energy industry, co-sponsored by Infosys Women Connect and AWS Women Reinventing Energy – initiatives with an objective to close the gender gap by building a community that supports, attracts, nurtures, engages and advances female talent.​

Co-Sourcing 52

Co-Sourcing Government Sourcing Engineering 52

Perficient Digital Transformation

MARCH 27, 2024

Elisha fondly recalls some of the pivotal events from the early days, such as attending CHIWITCON (Chicago Women in Tech Conference), in 2019, which further fueled the community’s growth and outreach. Elisha along with Erin Moloney were the first Co-Leads of the official Women in Tech ERG at Perficient.

Co-Sourcing 52

Co-Sourcing Sourcing Collaborations Management 52

Capgemini

APRIL 5, 2023

At the beginning of March, Capgemini’s Quantum Lab participated in the BIG HPC-AI-QC Hackathon organized by QuantX in collaboration with PRACE , GENCI , BCG and under the high patronage of Neil Abroug (Head of the French National Quantum Strategy) in Paris, France.

Co-Sourcing 52

Co-Sourcing Finance Engineering Design 52

CGS Inc

MAY 25, 2023

The new realities around buyer-seller relationships were explored in a recent "Seats at the Table – Brand and Retail Participation in Manufacturing Innovation" symposium at the Texprocess Americas event in Atlanta. Collaboration is more essential than in the past. It can be about investments of time and resources.

Retail 52

Retail Manufacturing Co-Sourcing Nearshoring 52

SIG Speaks

APRIL 14, 2022

As the co-author of the 2005 book Straight to the Bottom Line®: An Executive's Roadmap to World Class Supply Management, Rudzki knows a thing or two about the subject matter about which he confidently writes. Of course, recognizing the need to collaborate is not enough. Let's start with a bit of a history lesson. Orchestrating Success.

Finance 40

Finance Co-Sourcing Sourcing Strategic Sourcing 40

Premier BPO

MARCH 29, 2023

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. Premier BPO was a sponsor at the event and showcased at booth #108.

Shared Services 40

Shared Services Co-Sourcing Service BPO 40

Infosys Consulting

FEBRUARY 15, 2024

The cloud provides a secure and scalable environment for fabless firms to automate processes, apply advanced tools, and adopt a collaborative approach to reduce costs as well as turnaround times for bespoke chipsets. In addition, it helps design companies to ensure business continuity in the event of supply chain and trade disruptions.

Design 52

Design Co-Sourcing Collaborations Analytics 52

Planergy Software

JANUARY 11, 2022

Since physical presence is no longer required, employees can work from home or co-working spaces. However, that also means less time spent with co-workers. Lack of Real-Time Face-to-Face Interactions Some teams embrace collaborative brainstorming, interactive meetings, coffee breaks, and so on. Staff can work from anywhere.

Co-Sourcing 52

Co-Sourcing Flexibility Collaborations Management 52

Neo Group

SEPTEMBER 24, 2020

Since 1999, Neo Group has collaborated with Global 2000 enterprises, empowering them to build new capabilities and generate rapid savings by leveraging global talent, analytics and automation.

Government 52

Government Co-Sourcing Advisory Regulations 52

Perficient Digital Transformation

NOVEMBER 15, 2023

There were two events so far ( #1 and #2 ) with a #3 scheduled for December 12th. Facilitated and co-organized Sitecore Southeast Europe User Group ( Balkans / Serbia ), also am sponsoring it from own pocket ( Meetup + Zoom ). I was a proud member of the SUGCON NA 2023 Organization Committee , which we thought over the past 15 months.

Co-Sourcing 52

Co-Sourcing Out-Tasking Collaborations Sourcing 52

Everest Group

FEBRUARY 23, 2023

Influencer marketing and social media marketing are proliferating – from thriving online blockchain NFT communities such as CryptoPunks to strong offline communities that are avenues for in-person events like fitness brand Gymshark. How can brands leverage communities for personalization?

Service 52

Service Co-Sourcing Marketing Out-Tasking 52

Premier BPO

MAY 12, 2022

Our leadership was present at all the major industry sessions and gave insights into the event’s happenings, revealing what the experts had shared: industry best practices, emerging CX trends , and lessons learned from last year. We offer co-sourcing partnerships, a hybrid approach to outsourcing while sharing mutual risk and reward.

BPO 52

BPO Co-Sourcing Insurance Automation 52

Magellan Solutions

AUGUST 31, 2022

Source: Magellan Solutions. 7 EXAMPLES OF OUTSOURCING FAILURES: REAL LIFE EVENTS . For short-term contracts, you can opt for a set fee model, and for long-term collaborations, for a material and time model. The event involving IBM and Queensland Health Department, puts the spotlight on examples of bad outsourcing.

Outsourcing 75

Outsourcing Banking Offshoring Out-Tasking 75

Obobo

SEPTEMBER 13, 2022

Any change in a business’s strategy and structure requires co-operation from all stakeholders. Procurement transformation is not a one-time event. To ensure that everyone is on the same page and the process runs as smoothly as possible, it is important to develop a detailed procurement transformation roadmap.

Co-Sourcing 59

Co-Sourcing Risk Management Risk Management Jobbing 59

Everest Group

NOVEMBER 28, 2023

Clyde & Co research highlights that MGAs’ willingness to invest in technology far surpasses their insurer counterparts, with 80% of MGAs investing in technology or InsurTech in the past year, compared to only 55% of carriers. Regardless of MGA type, technology serves as a driving force to propel growth and enable innovation.

Insurance 59

Insurance Service Co-Sourcing Analytics 59

IBM Business Partners

AUGUST 7, 2023

Therefore, IBM observes that more clients tend to consult AI leaders to help establish governance and enhance AI and data science capabilities, an operating model in the form of co-delivery partnerships. By having a plan in place to address unexpected events or challenges, sponsors can minimize disruptions and keep the trial on track.

Pharmaceuticals 55

Pharmaceuticals Co-Sourcing Engineering Efficiency 55

Capgemini

AUGUST 16, 2024

At present, many of the tech giants including the leading cloud platform vendors like Google, Microsoft, and Amazon have strong GenAI offerings along with those from many smaller vendors and open-source platforms. In short, GenAI is an AI discipline where the AI foundation models (FMs) are trained on vast amounts of multimodal data (i.e.,

Co-Sourcing 52

Co-Sourcing Retail Call Center Engineering 52

31 West

NOVEMBER 23, 2023

In the rapidly evolving landscape of education, collaborative learning has become increasingly important. With the integration of digital tools like Office 365, the possibilities for enhancing this collaboration have grown exponentially. Its cloud-based nature allows for seamless collaboration, communication, and document management.

Collaborations 130

Collaborations Co-Sourcing Administrative Automation 130

Mercans

MAY 18, 2021

Business can also be conducted through general or limited partnerships or co-operatives. A cooperative is particularly suitable for collaborative entrepreneurship, regardless of the sector. Banquet event fee. Source Income of Foreign Persons. Source Income Subject to Withholding. In the U.S. Cooperative.

Payroll 95

Payroll Outsourcing Insurance Regulations 95

Premier BPO

MAY 24, 2023

It provides collaborative opportunities for industry leaders, businesses, professionals, and members of SOCAP International alike. The week-long event featured insightful sessions, networking opportunities, preparties, scavenger hunts, and golf tournaments, keeping participants engaged.

Offshoring 52

Offshoring BPO Co-Sourcing Outsourcing 52