Premier BPO

JUNE 7, 2024

Strategic Advantages Beyond Cost Savings Outsourcing presents a strategic solution that can unlock many benefits as it provides access to specialized expertise currently unavailable on your team to tackle complex challenges. Seek partners whose mission, vision, and values align with yours for seamless collaboration.

Outsourcing 71

Outsourcing Co-Sourcing BPO Operational Costs 71

IBM Services

NOVEMBER 29, 2023

Fine-tuning data insights with enhanced collaboration and expertise Downer continuously works to enhance operational efficiency, minimizing maintenance costs and impacts to transportation schedules. Collaborators at Downer report high levels of satisfaction with the partnership. “These tools offer an array of analytics options.

Co-Sourcing 68

Co-Sourcing Collaborations Engineering Analytics 68

The Scalers

NOVEMBER 30, 2022

Keynote speakers: Emilien Coquard, The Scalers co-founder and CEO, shared his deep industry insights into developing world-class integrated engineering teams. We will focus on the main points from Emilien’s presentation in the following points. Co-founder and CEO of The Scalers. India – the Silicon Valley of Asia.

Offshoring 89

Offshoring Co-Sourcing Engineering E-Commerce 89

IBM Services

FEBRUARY 8, 2024

The World Bank recently launched an initiative, in collaboration with NASA and the European Space Agency, to collect and organize satellite-based measurements of concentrations of greenhouse gases in the atmosphere. Tackling global climate change and tracking greenhouse gas emissions has become an all-hands-on-deck endeavor. JSTOR Daily.

Co-Sourcing 100

Co-Sourcing Banking Research Collaborations 100

3Pillar Global

MAY 3, 2024

I’ve had the privilege to collaborate and connect with exceptional regional plan leaders across strategy consulting roles and more recently in-house at a regional plan. Sources: Mercer, WTW, KFF, AON, Minneapolis Fed On top of that, the business environment has shifted. Section 1 – Customer preferences are shifting.

Insurance 104

Insurance Healthcare Co-Sourcing Administrative 104

Premier BPO

APRIL 28, 2023

Event Overview: SOCAP Internation Spring Symposium is a two-day event that brings together industry impact leaders and entrepreneurs from various sectors to explore emerging trends, exchange ideas, and collaborate.

Outsourcing 59

Outsourcing Co-Sourcing BPO Offshoring 59

Everest Group

NOVEMBER 17, 2023

Experience level agreements can foster service provider innovation and collaboration if structured with rewards for risks. Understanding the differences between the two, as presented below, is critical. Everest group research with 50 digital workplace providers Source: Everest Group (2023)

Co-Sourcing 59

Co-Sourcing Collaborations Outsourcing Sourcing 59

Premier BPO

MAY 16, 2023

This year’s expo offered educational sessions, keynote presentations, and networking opportunities on customer strategy, employee engagement, technology, and innovation. The exhibition covered various aspects of customer support, CX, UX, Channel Partnering, Cyber, Data & Smart Security, and Collaboration Technology.

Co-Sourcing 52

Co-Sourcing BPO Call Center Customer Support 52

Premier BPO

MARCH 15, 2023

The event presents an opportunity for professionals to collaborate and share takeaways from the past year, as well as discuss upcoming trends and techniques for managing disruption. Premier BPO Exhibit Premier BPO will be showcasing at Booth 108 with our leadership in attendance.

Outsourcing 52

Outsourcing Co-Sourcing BPO Global Outsourcing 52

Everest Group

DECEMBER 5, 2023

The diverse skill set required The field of sustainability services presents a multifaceted landscape of skills and expertise that are in high demand. These partnerships also offer internships and co-op programs that provide students with hands-on experience and job opportunities upon graduation.

Co-Sourcing 64

Co-Sourcing Service Impact Sourcing Collaborations 64

IBM Services

APRIL 14, 2023

Revolutionizing the FMCG industry with integrated business planning Each business in the fast-moving consumer goods (FMCG) industry has its own unique set of rules, variables, and limitations, and Al Rabie Saudi Foods Co. Al Rabie Saudi Foods Co. The story of Al Rabie is a testament to the power of collaboration and innovation.

Co-Sourcing 69

Co-Sourcing Analytics Human Resources Sales 69

Neo Group

JUNE 30, 2022

Neo Group releases a report featuring assessment of ESG (Environmental, Social, and Governance) adoption across select IT & Business Service Providers in a first of its kind ESG Adoption Survey in collaboration with IAOP and GSA-UK. To encourage enterprises to do more, the Neo Group team created this ESG survey.

Co-Sourcing 52

Co-Sourcing Global Sourcing Advisory Service Sourcing 52

Neo Group

JUNE 29, 2022

Neo Group releases a report featuring assessment of ESG (Environmental, Social, and Governance) adoption across select IT & Business Service Providers in a first of its kind ESG Adoption Survey in collaboration with IAOP and GSA-UK. To encourage enterprises to do more, the Neo Group team created this ESG survey.

Co-Sourcing 52

Co-Sourcing Global Sourcing Advisory Service Sourcing 52

Everest Group

NOVEMBER 8, 2024

The event, which offered a deep dive into the evolving world of outsourcing and service delivery, brought together industry veterans, thought leaders, and Everest Group advisors, all of whom explored the past, present, and future of global services. What was the goal of this you may ask? Everest Group Engage is more than a conference.

Co-Sourcing 52

Co-Sourcing Automation Flexibility Collaborations 52

IBM Business Partners

OCTOBER 12, 2021

The ability to transcribe and analyze audio files adds an important, sophisticated new source of data for investigators and analysts. The seed for this technology originated from a client who had hired paralegals to listen to voice recordings and determine if any GDPR content was present.

Co-Sourcing 52

Co-Sourcing Call Center Analytics Cybersecurity 52

IBM Services

DECEMBER 19, 2023

The true essence of value emerges when business and IT can collaborate to create new capabilities at a high speed, resulting in greater developer productivity and speed to market. Patterns-as-code that help codify multiple cross-cutting concerns (this also promotes the inner source model of patterns maturity and drive reusability).

Engineering 69

Engineering Co-Sourcing Software Automation 69

Capgemini

MARCH 13, 2023

To transform industrial automation systems through virtual connectivity, Schneider Electric, Qualcomm, and Capgemini announced collaboration to create a tailored, end-to-end 5G private network solution, which can be deployed across industrial and logistical sites.

Co-Sourcing 52

Co-Sourcing Collaborations Efficiency Automation 52

Premier BPO

SEPTEMBER 21, 2023

It provides collaborative opportunities for industry leaders, businesses, professionals, and members of SOCAP International alike. The positive and collaborative atmosphere within the SOCAP community was evident, especially in light of the theme of celebrating SOCAP’s 50th Anniversary.

BPO 52

BPO Co-Sourcing Customer Service Collaborations 52

Infosys Consulting

FEBRUARY 15, 2024

The cloud provides a secure and scalable environment for fabless firms to automate processes, apply advanced tools, and adopt a collaborative approach to reduce costs as well as turnaround times for bespoke chipsets. Semiconductor enterprises need to design chips that are highly reliable and efficient.

Design 52

Design Co-Sourcing Collaborations Analytics 52

Capgemini

APRIL 5, 2023

At the beginning of March, Capgemini’s Quantum Lab participated in the BIG HPC-AI-QC Hackathon organized by QuantX in collaboration with PRACE , GENCI , BCG and under the high patronage of Neil Abroug (Head of the French National Quantum Strategy) in Paris, France.

Co-Sourcing 52

Co-Sourcing Finance Engineering Design 52

Perficient Digital Transformation

NOVEMBER 15, 2023

Facilitated and co-organized Sitecore Southeast Europe User Group ( Balkans / Serbia ), also am sponsoring it from own pocket ( Meetup + Zoom ). Presented my new topic “ Mastery of XM Cloud ” on 17 Jan at the Jaipur user group, India SUGCON Conferences 2023 Everyone knows how I love these conferences, especially SUGCON Europe.

Co-Sourcing 52

Co-Sourcing Out-Tasking Collaborations Sourcing 52

SIG Speaks

SEPTEMBER 27, 2022

SIG University Certified Sourcing Professional (CSP) program graduate Laurie Kuecker discusses how procurement leaders must change and adapt their processes to better fit their industry. The key is collaboration and honest communication. Blogger Bio: Laurie Kuecker is the Manager of Corporate Procurement at American Honda Motor Co.,

Co-Sourcing 40

Co-Sourcing Administrative Extended Teams Strategic Sourcing 40

Premier BPO

JUNE 21, 2024

It presents a significant shift for enterprise IT looking to drive significant business and employee performance enhancements. Collaboration is critical in establishing the right balance between security and usability. We seamlessly integrate into your team, prioritizing cultural fit for efficient collaboration and brand consistency.

Marketing 52

Marketing BPO Co-Sourcing Flexibility 52

Everest Group

JUNE 16, 2023

As life sciences enterprises look to unlock GAI’s true value, its various stakeholders have exciting opportunities to collaborate and form next-generation partnerships to successfully drive GAI implementation. We will also present a blueprint to successfully maximize the value of GAI-enabled solutions.

Pharmaceuticals 52

Pharmaceuticals Co-Sourcing Regulations Sales 52

Infosys Consulting

AUGUST 22, 2023

In June, Infosys hosted a panel of experts to share what is top of mind for leading innovation in the energy industry, co-sponsored by Infosys Women Connect and AWS Women Reinventing Energy – initiatives with an objective to close the gender gap by building a community that supports, attracts, nurtures, engages and advances female talent.​

Co-Sourcing 52

Co-Sourcing Government Sourcing Engineering 52

Premier BPO

MARCH 29, 2023

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. The week featured prize-winning speakers and Global Business Services giants.

Shared Services 40

Shared Services Co-Sourcing Service BPO 40

Premier BPO

MAY 12, 2022

Our leadership was present at all the major industry sessions and gave insights into the event’s happenings, revealing what the experts had shared: industry best practices, emerging CX trends , and lessons learned from last year. We offer co-sourcing partnerships, a hybrid approach to outsourcing while sharing mutual risk and reward.

BPO 52

BPO Co-Sourcing Insurance Automation 52

IBM Business Partners

AUGUST 7, 2023

Research conducted by the Tufts Center for Study of Drug Development and presented in 2020 found that 23% of trials fail to achieve planned recruitment timelines 1 ; four years later, many of IBM’s clients still share the same struggle. Efficient clinical trial site selection continues to be a prominent industry-wide challenge.

Pharmaceuticals 55

Pharmaceuticals Co-Sourcing Engineering Efficiency 55

Premier BPO

JULY 11, 2023

When ways of working are changing and managing remote workers is not a core competency, business leaders can turn to options such as outsourcing to a co-sourcing partner. A hybrid workforce combines the strengths of in-house employees and remote or outsourced workers who collaborate seamlessly to enhance business outcomes.

Offshoring 40

Offshoring Reduced Overhead BPO Co-Sourcing 40

IBM Business Partners

AUGUST 28, 2023

With nearly 5 billion users worldwide—more than 60% of the global population —social media platforms have become a vast source of data that businesses can leverage for improved customer satisfaction, better marketing strategies and faster overall business growth.

Co-Sourcing 53

Co-Sourcing Marketing Out-Tasking Sourcing 53

Zinnov

MAY 22, 2024

MOSIP, an open-source initiative by IIIT Bangalore, is allowing countries around the world to implement Aadhar-equivalent systems to provide digital identities to their citizens. Though these companies across the value chain closely collaborate in headquarters, their relationship in India is non-existent.

E-Commerce 59

E-Commerce Engineering Manufacturing Sales 59

Capgemini

AUGUST 16, 2024

At present, many of the tech giants including the leading cloud platform vendors like Google, Microsoft, and Amazon have strong GenAI offerings along with those from many smaller vendors and open-source platforms. The launch of the generative AI (GenAI) application ChatGPT by OpenAI in November 2022 only accelerated AI adoption.

Co-Sourcing 52

Co-Sourcing Retail Call Center Engineering 52

TMS

FEBRUARY 28, 2023

In his biography, and according to various other credible sources, he was unorthodox in the way he responded to customer input. As a result, Steve Jobs was fired from the company he co-created. Did Steve Jobs have a collaborative or autocratic leadership style? He was regarded as a dynamic speaker and an adept presenter.

Jobbing 52

Jobbing Out-Tasking Co-Sourcing Design 52

Globalization Partners

APRIL 14, 2022

Potential: APAC countries are a source of considerable economic potential. South Korea is part of the Organisation for Economic Co-operation and Development (OECD) and is the target=”_blank” rel=”noopener”most industrialized country in the group. The Malaysian and French governments finance the collaboration.

Research 52

Research Co-Sourcing Payroll Pharmaceuticals 52

31 West

NOVEMBER 23, 2023

In the rapidly evolving landscape of education, collaborative learning has become increasingly important. With the integration of digital tools like Office 365, the possibilities for enhancing this collaboration have grown exponentially. Its cloud-based nature allows for seamless collaboration, communication, and document management.

Collaborations 130

Collaborations Co-Sourcing Administrative Automation 130

Mercans

MAY 18, 2021

Business can also be conducted through general or limited partnerships or co-operatives. A cooperative is particularly suitable for collaborative entrepreneurship, regardless of the sector. Making sure the documents presented by the employee establishing the employee’s identity and eligibility to work appear genuine. In the U.S.

Payroll 95

Payroll Outsourcing Insurance Regulations 95

Zinnov

NOVEMBER 9, 2021

At present, outsourcing is an extremely popular means to get tasks done, by including a definite roadmap and timeline in place. Outsourcing helps with sourcing such talent as per the requirement and get the job done hassle-free. What is Offshoring? Access to skilled talent. COVID-19 has increased the need for niche skilled talent.

Offshoring 52

Offshoring Outsourcing Co-Sourcing Out-Tasking 52