31 West

FEBRUARY 7, 2023

The Jira Service Management is a product that helps your dev, business, and IT team to connect and collaborate. For example, on the Customer Service Management page, you can find resources in the form of data sheets, analyst reports, ebooks, webinars, and solution briefs. Jira has a comparatively better support model.

Right-Sizing 130

Right-Sizing Customer Service Co-Sourcing Software 130

The Scalers

NOVEMBER 30, 2022

We had the pleasure of discussing this topic with other tech leaders during a recent webinar hosted by CIO WaterCooler. If you missed this webinar, we’re sharing some of the key takeaways in this article. And because English is the primary language of the industry, collaboration is much easier. LEARN MORE. Emilien Coquard.

Offshoring 89

Offshoring Co-Sourcing Engineering E-Commerce 89

Everest Group

NOVEMBER 17, 2023

Experience level agreements can foster service provider innovation and collaboration if structured with rewards for risks. By formally incorporating XLAs into contracts, both enterprises and SPs established well-defined roles and responsibilities, fostering a collaborative partnership with mutual advantages.

Co-Sourcing 59

Co-Sourcing Collaborations Outsourcing Sourcing 59

Everest Group

APRIL 7, 2022

With the talent shortage across all industries, companies are taking innovative approaches to talent sourcing and acquisition. Traditional talent sourcing strategies The commonly used practices for proactively locating the best potential hires for open or future positions are no longer enough with the great need and talent shortage.

Sourcing 52

Sourcing Co-Sourcing Flexibility Jobbing 52

Everest Group

MARCH 23, 2023

Impact sourcing can transform individual lives, create diverse and inclusive workforces for employers, and deliver economic benefits to entire communities. Why is impact sourcing so critical today? The impact sourcing ecosystem plays a critical role in helping these individuals. What is impact sourcing?

Impact Sourcing 52

Impact Sourcing Sourcing Co-Sourcing Government 52

IBM Business Partners

JUNE 23, 2023

Companies are challenged with gathering, analyzing and compiling financial information from different sources. Facilitate collaboration and iteration planning : Generative AI can facilitate collaboration between finance professionals and AI systems. Co-create with a tech partner with F&A expertise.

Finance 58

Finance Efficiency Co-Sourcing Accounting 58

Everest Group

FEBRUARY 23, 2023

In addition to being a source of high-quality, sustainable customer data, let’s explore how communities also can help brands in several other enticing ways. This is where the role of ESPs becomes extremely crucial, as illustrated below. To discuss further, contact Vaani.Sharma@everestgrp.com.

Service 52

Service Co-Sourcing Marketing Out-Tasking 52